Jump to content


Photo

Kudos To ADM

This topic has been archived. This means that you cannot reply to this topic.
2 replies to this topic

#1 Jeff55

Jeff55

    Viking 1

  • -----
  • Posts: 564
  • Joined: 14 Apr 2005

Posted 20 May 2009 - 09:19 AM

I purchased a pair of azimuth knobs from Anthony Davoli at ADM Accessories. When one of the knobs wouldn't thread properly because the hole was slightly undersized Anthony not only suggested a solution but also offered to ship an 8mm tap for me to borrow to bring the opening back to spec. What a great guy...I wonder what other manufacturer would offer this level of customer service. The ORANGE knobs add so much to the appearance of the mount. I just ordered a pair of saddle knobs as well as they not only look great they also add a tremendous amount of functionality for cold New England winters.

#2 Eddy

Eddy

    Apollo

  • *****
  • Posts: 1355
  • Joined: 30 Sep 2004

Posted 20 May 2009 - 10:18 AM

Hi Jeff,

I can agree with you. Anthony is a real nice guy. I don't know if you have the same expression in the Statea, but we say: "He would sell his shirt to help you out."

#3 QueueCT

QueueCT

    Vostok 1

  • -----
  • Posts: 152
  • Joined: 25 Jun 2008

Posted 20 May 2009 - 12:33 PM

In the States we say "He'd give you the shirt off his back" which amounts to the same thing. And this definitely describes Anthony's approach to customer service.

John






Cloudy Nights LLC
Cloudy Nights Sponsor: Astronomics