Posted 14 June 2009 - 07:37 PM
Posted 14 June 2009 - 08:08 PM
Posted 14 June 2009 - 08:12 PM
Posted 15 June 2009 - 05:20 AM
Posted 15 June 2009 - 05:44 AM
See if you can connect to it with the software that's used to update the hand controller. If it can, reload the firmware and then see what happens. It sounds as if the firmware got FUBARed somehow.
Posted 15 June 2009 - 02:47 PM
Posted 15 June 2009 - 07:06 PM
Posted 16 June 2009 - 06:33 AM
I tried using HCUpdate. It tells me to hold down Undo and Info to get into programming mode. Tried it, but no luck. Is there any other hard reset key combination for the nexstar handsets?
If you cannot connect using NexRemote (via a _PC_ port and _programming_ cable), none of this is likely to work. Call Celestron.
Posted 16 June 2009 - 12:34 PM
Oh yeah, even though the mount shows power, how much is coming out of the power source. If a 12volt battery and it is even the slightest bit weak it will make want to pull your hair out trying to diagnose. Try another full charged "NEW" battery and clean those contacts, both the cable end and the socket on the mount.
Posted 16 June 2009 - 05:20 PM
Posted 16 June 2009 - 05:32 PM
I cleaned the connections a few weeks back while troubleshooting another problem (Error 17) that turned out to be a USB issue. I'm using a 110V to 12V power source and I've verified the power is good. I did just notice that the power light occassionally flickers, so you may be correct about internal issues. I'm still waiting for Celestron to email me back. I've tried calling, but keep getting interrupted while waiting on hold and have to hang up. South Texas has clear skies because of me - No Scope, No Clouds. Thanks for the responses.
Before doing _anything_ else, check the mount with the 12vdc power cord and a battery if possible. I doubt there is an internal problem, more than like it is the connector. If, like most mounts, the male (scope) end is a two piece pin, try spreading the halves of the pin apart gently.
Posted 16 June 2009 - 06:40 PM
Posted 16 June 2009 - 07:31 PM
At this point, I'm just (im)patiently waiting for the Celestron email.
Best to just call and wait on hold. You will then get the RMA on the phone that day. Even when you get an e-mail response, it will just point you to common things to check and you'll have to write back and then wait ....
Posted 17 June 2009 - 05:26 PM
Posted 19 June 2009 - 10:05 PM
I am also having the same problem, and I also have done all the things that you have. How long did you have to wait to talk to someone? Did they also pay for shipping or did you have to? I am going to call them on Monday and see what they have to say about my mount.