CGEM Hand Controller
Posted 23 June 2009 - 06:22 PM
Posted 23 June 2009 - 06:50 PM
Posted 23 June 2009 - 06:59 PM
Posted 24 June 2009 - 07:22 AM
I recently posted about the CGEM hand controller going blank. After speaking with Celestron tech support I discovered that this is not a rare problem with these HC's. It seems that if you live in an area with moderately high humidity you need to cover the HC with something to keep the humidity from invading the HC and shorting out the electronics. This is straight for Celestron. You can also attach a dew heater to the back or use a cover case for the HC. I found them at Scope Stuff. Needless to say I ordered a case for mine. Just a little info for all.
I'm sure that is what you were told, but I am dubious:
1. How much does a California cat know about humidity?
2. I have used the NexStar controllers countless times in my dew-drenched swamp without ill effect of any kind.
He may be guessin'...again, the usual problem is the ribbon cable.
Posted 24 June 2009 - 09:11 AM
Posted 24 June 2009 - 09:55 PM
Posted 26 June 2009 - 01:15 PM
Posted 27 June 2009 - 08:00 AM
Well Uncle Rod, I received my new hand controller today from OPT and it worked just fine so it looks as though it may HAVE been the ribbon cable that came out. I also received the HC case I ordered from Scope Stuff and it is a well made case that should eliminate any dew problem in the future, if in fact that may have been the problem instead. Thanks for your advise and help.
Great! Again, I wouldn't worry about dew...I think this was probably something the tech-support person just pulled out of his a**. Me and my buddies use NexStar HCs down here in the swamp on nights when the dew and humidity is so bad that the telescopes are _raining_ without problems. Still, that case might be a good idea on general principles, I reckon.
Posted 01 July 2009 - 01:19 AM
Posted 04 July 2009 - 04:39 AM
Posted 04 July 2009 - 04:42 AM
Posted 04 July 2009 - 09:26 AM
could You point out a weblink for the HC case ?
Is it: http://www.scopestuff.com/ss_smcc.htm
Do they ship worldwide
If you need a case (dew is generally NOT a problem, but cold can be), the easiest and CHEAPEST (what _I_ like) "case" for a NexStar HC is a sock. Yep. If it gets cold, I put mine in an insulated Timberland sock. If it gets REAL cold I put a chemical hand warmer in there with it (rare). No, a cast off sock is not a purty as a REAL CASE but nobody can tell in the dark, luckily.
Posted 04 July 2009 - 09:28 AM
What is the phone number and who do you contact about a replacement HC? Mine went blank after four nights of use at the Green Bank Star Party. This was the first time I got to use it since buying it last month. The hand box still works but the screen is blank now. Also I was wondering if the cause is moisture will it dry and start working again or is it fried?
The phone number is the support number for Celestron. If your HC is still in warranty, that is the thing to do.