Posted 05 April 2011 - 09:23 PM
Posted 05 April 2011 - 09:29 PM
Seriously, sorry about your issues. Why did you purchase a second after the bad experience with the first?
Posted 05 April 2011 - 09:38 PM
Posted 05 April 2011 - 10:23 PM
Posted 06 April 2011 - 12:20 AM
I can sympathize with you. I have had a similar experience with multiple MTs. If iOptron could get their problems resolved, it would be a great product.
Posted 06 April 2011 - 06:02 AM
Posted 06 April 2011 - 08:07 AM
Posted 06 April 2011 - 08:27 AM
Posted 06 April 2011 - 11:20 AM
Posted 06 April 2011 - 11:36 AM
Posted 06 April 2011 - 11:40 AM
Posted 06 April 2011 - 11:55 AM
Posted 06 April 2011 - 12:23 PM
Posted 06 April 2011 - 01:09 PM
Posted 06 April 2011 - 01:47 PM
Posted 07 April 2011 - 05:51 AM
Posted 07 April 2011 - 06:43 AM
Posted 07 April 2011 - 08:25 AM
My first died after a few months and was sent back to me NOT repaired and the NEW replacement they sent died a few weeks after receiving it. So much for supposed "customer service". They suggested it was my battery pack, which it wasn't. Didn't matter if it was a/c, battery pack, or internal batteries.
I have reason to believe the first examples were dependable mounts...after that forget it.
The frustrating part is iOptron continues to sell these knowing full well they have problems. I'd be wary of any of their products after my experience.
Posted 07 April 2011 - 04:30 PM
I was having problems with my minitower initally. I was never able to manually slew to any object. I spoke to Ioptron and they gave me some basic ideas to troubleshoot the problem. Some things were obvious like checking the power source and pressing the speed buttons to have it slew faster than the default speed. Nothing seemed to work. I finally replaced the batteries in the unit, even though I was using an external Celestron power tank. Once my new batteries went in, it started working fine and has has been working ever since. I probably just got lucky, and it does not necessarily relate to your problem, but I figured I would pass it along. I hope I am one of the lucky ones with a "good" MT
Posted 09 April 2011 - 10:01 AM
Posted 09 April 2011 - 02:45 PM
Sounds like Ioptron needs to recall MiniTowers just like Toyota had to do their recalls on cars they sold.
Only worse. Every one of the people I know with an MT has had problems. None of the fellow Toyota owners I know has.
Posted 18 April 2011 - 03:58 PM
BTW, my wife's Toyota has been problem-free.