During the align of my new C10-NGT i started getting error no response16 and no response 17 almost right away... celestron site on this error (RA/DEC motor communication lost) i kept at it.. still kept getting it... looked up the errors and it appears its most likely a bad cable or underpowered.
i went out with a fully charged battery tank.. then i remember that the connection wasnt screwed in tightly as the manual suggested... but the reason it wasnt to begin with was because i couldnt get the thing to grab the threads and pull itself in... upon closer inspection i see that its probably hitting the casing on the bottom left.. you can see in the pic where i tried to turn it and instead of pulling in its hitting the plastic casing.. its like they designed it wrong or put the plug in the wrong place! has anyone seen this? i tried very very firmly trying to get this to thread in tight for a better connection, even with needlenose pliers applying some pressure but i think its hitting the plastic casing of the mount.. has anyone else encountered this??? what to do? oh btw i am using (also new) a celestron gps unit.. i tried not usng the gps and it still did it. .. i made a plug of my own with some 12v cord parts i have around but it doesnt quite fit that good OTOH its not giving the error as much... i finally was able to do a fake align and have it start tracking (with my cable, and no gps) in the house a little while ago.. i did a bunch of slewing both axis' at the same time trying to draw some power and it hasnt given the error.. so im leaning towards the plug not having good contact... so i was going to try it outside.. then it clouded over..
should i scrape away some of the plastic on the casing so i can screw in the plug for strain relief? surely someone else has seen this issue? help! thanks!