Posted 25 October 2013 - 05:39 AM
Posted 25 October 2013 - 10:34 AM
Posted 25 October 2013 - 06:12 PM
Posted 25 October 2013 - 10:01 PM
Posted 25 October 2013 - 11:29 PM
Thanks for the info Lee. I too am visual only with alt-az setup and have hit and miss success with alignments. I was at a school star party tonight and had two failed two star aligns, i.e. gotos not in the field of view. Three star Skyalign finally worked. Good to hear it works with our setups. Only thing holding me back now is the price, maybe wait awhile and see if cost drops some.
Posted 26 October 2013 - 12:55 PM
Posted 27 October 2013 - 04:11 PM
The dovetail pieces DON'T MATCH. The front screw on the camera part misses the front of the OTA shoe unless I push the camera as far back as possible and HOLD it there while tightening the screw. If I don't hold it firmly, the camera shifts slightly forward.
But this causes another problem. Pushing the camera back causes its dovetail surface to encounter a part of the OTA shoe which is raised, forcing the camera to tilt upward at the back. There is no way to avoid having the front screw making only a partial contact (or slipping off completely), or to having the camera end up tilted. Your dovetail set may differ.
The OTA shoe needs to be longer, or the front screw needs to be moved back. I haven't decided if there is a practical fix yet. Team Celestron has been advised.
Posted 28 October 2013 - 05:30 AM
Posted 01 November 2013 - 05:49 PM
Posted 01 November 2013 - 09:11 PM
Posted 01 November 2013 - 10:44 PM
Posted 02 November 2013 - 12:52 AM
Maybe this will help.
Press "0" while turning on your Starsense "mount" and it will reset the unit.
If that doesn't work press the Celestron logo and number "7" at the same time while turning it on and it should say "boot loader". This is the mode to upload new firmware updates. You need to connect your computer to the bottom of the Hand Controller with the appropriate cables. And connect the SS camera using a mini usb connector to your laptop when you update the firmware. The boot loader might even unlock it without hooking up to the computer, if not then you'll need to attach your computer. If one of these doesn't help then you will need to contact Celestron. I had similar problems when I got mine. At the time I didn't know about the reset method, but trying the boot loader got it unlocked.
Posted 02 November 2013 - 09:56 AM
Must just be a faulty unit.
Posted 02 November 2013 - 09:34 PM
If one has to do a manual align and calibrate center every time just to get the same pointing accuracy as the standard controller, the SSA is rather pointless and expensive.
Posted 02 November 2013 - 10:57 PM
Posted 03 November 2013 - 09:57 AM
This has always been my attitude as well. The SSA is a frustrating piece of junk. The problems are not going away with the patches supplied to date. If you must buy one, make sure you can return it for a full refund.
...Customers should not be used as beta testers....
Posted 03 November 2013 - 10:17 AM
Posted 03 November 2013 - 10:36 AM
A very good question. The dealer that I bought mine from, told me they had sold 10 with no reports of problems. Considering what we read here and on Team Celestron, that is very puzzling. I still contend there is an electronically defective batch that escaped the factory. I'm just glad I purchased from a local, reputable dealer that had no problems when I asked for a refund.
I wonder how many are truly working trouble free if any? How long until a total recall? It is certainly a black eye for Celestron.
Posted 03 November 2013 - 11:52 AM
I feel the telescope companies have been falling behind when it comes to modern technology and I have been writing them for several years to come up with these types of items. So I will keep waiting for them to fix the Starsense. And they will. But I'm under the impression that Celestrons upper management doesn't know there are any problems.
Posted 03 November 2013 - 12:02 PM
Posted 03 November 2013 - 01:40 PM
I wrote what I know then felt that some might think I'm bashing Celestron but I am not, I really do like Celestron products. So I rewrote it saying this. Celestron sold many SSA units all at one time and they collected $329. from each of us. Some units worked some did not. I feel it's their responsibility to have their engineering dept. working on it full time until it's working correctly for everyone. And until it's finished, including the ASPA and IC catalog. Not working on non SS business unable to get to work on SS problems except during spare time.
This is why I'm thinking upper management doesn't know. Their the ones who assign what the engineer works on and when.
Posted 03 November 2013 - 01:49 PM
"The Star Sense accessory was scheduled to ship at the end of July, however Celestron engineers have determined
it is not quite ready, and some final fine tuning and tweaking is neccessary.
While we know that folks are anxious to get their hands on this accessory, Celestron wants to ensure the product
works 100% when they ship it.
Unlike some other companies, who let you be the beta tester for their products then fix the problem afterwards
(and no, I didn't mention Microsoft®), they want to ensure it's working properly out the door."
Can't stop laughing at this part!
Posted 03 November 2013 - 02:22 PM
And to think, Its November and it's still not done.
Posted 03 November 2013 - 04:06 PM
Not nearly enough care and attention paid.
Puts me right off Celestron products....although my CGE PRO works great for 3-4 years now....and I do love my Edge 8".
Won't buy SS .....
Until it works perfect with the CGE PRO and ASPA.
Posted 03 November 2013 - 06:02 PM