questar service from company7
Posted 30 January 2013 - 10:12 PM
or do they just send to questar corp?
anyone dealt with them for service?
Posted 31 January 2013 - 03:45 PM
I was told a few years ago that Company 7 did their own service on Qs. You could send them an eMail and ask.
Why not just send it to Questar? They do a wonderful job and if a small part such as a spring, washer, screw, nut or logo decal is needed they have it in stock and replace it for free as part of the service. Company 7 must get these from Questar or replace them with non-Questar parts.
Posted 31 January 2013 - 08:00 PM
"Thank you for contacting Company Seven. We are a well regarded resource for the international professional astronomical, nature watching, and law enforcement/defense communities; we also serve the more demanding amateur and operate one of the finest of the last few remaining telescope specialty showrooms in the USA. We are the US and international agent for the Questar lines of Astronomical Instruments, Long Distance Microscopes and Surveillance Instruments."
Goes on to state they need to assess it then contact me re what they find
Posted 31 January 2013 - 09:07 PM
The answer gives them an easy way to charge you and then send it to Questar if it needs a bunch of minor parts replacement. I would send it to Questar and let them assess it and do a cleaning.
I visited Questar in New Hope, PA and the cleaning is very interesting. It is a Questar in the bucket trick. They take it apart and put all the parts in a bucket and then do their thing. Mine took about one week to complete and it is beautiful. I think you would like their work.
Posted 01 February 2013 - 05:59 PM
Posted 09 February 2013 - 05:43 AM