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How difficult is it to obtain hardware from SBIG.?

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#1 mpesik

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Posted 08 April 2013 - 10:27 PM

Hello.
How much of a problem is it it to obtain hardware such as the C.D from SBIG for a CCD Camera ?
I have the ST-2000XM and am dieing to use it!!!

#2 Tom and Beth

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Posted 09 April 2013 - 12:01 AM

Phone call?

#3 kfrederick

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Posted 09 April 2013 - 08:15 AM

They have a big yahoo group

#4 Raginar

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Posted 09 April 2013 - 10:57 PM

Just call or email. They are very friendly towards supporting old products. For instance, I purchased my ST-10XMEI on Ebay and sent it to them for a look at. They found some things that had been done to it (removed a glass window for instance that was critical) and installed a guide camera for me.

I think it was about 150 bucks to have them clean, test and do minor repairs. After that, it was based on parts/labor required.

I was extremely happy with the service I received. Give them a call if you can.

Chris






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