Neither Spectrum nor Majestic return email?
Posted 04 May 2013 - 09:17 PM
I have emailed both Spectrum (who had done great work for me in the past) and Majestic about coating my mirror and neither responded to my request.
Business must be good to not respond to potential customers.
Can anyone recommend another place to get my mirror coated?
I know there is OWL but, a respected member of our community has advised me to avoid OWL.
Thanks for your time and inputs...
Posted 05 May 2013 - 12:40 AM
I had that same issue with another miooro coater as well so its not just Spectrum. He's a good guy and will be glad for your business
Posted 05 May 2013 - 05:44 AM
Joe, the OMI link did not work. However when I googled OMI and found their website, I got the same website not available message. So I assume it is a website problem...
Posted 05 May 2013 - 06:11 AM
Posted 05 May 2013 - 01:11 PM
Posted 05 May 2013 - 07:39 PM
Posted 05 May 2013 - 08:34 PM
I think your information is several months old.
I think Nova's equipment is down right now. Steve Did my Zambuto and the coating is good, but he may be temporarily out of commission.
I just had a 12.5" coated by Nova, and the mirror owner just received it.
On the topic of the OP, remember, some people just don't do email, and prefer the phone. I also emailed Majestic and did not hear back, but a phone call got right through.
Also, spam filters catch a lot of legitimate emails, so don't automatically assume that a vendor is ignoring you if you don't hear back.
My response time can be several days if I'm traveling, that's just how it is when you're a one-man shop.
Posted 06 May 2013 - 06:55 AM
Spectrum has done a few as well, and can do some more exotic coatings, but for a vanilla job, Jeff at Majestic is hard to beat....
For whatever reason, when things slow down vendors most dont seem to be as responsive....(unless its Mike Lockwooed).....
Posted 06 May 2013 - 07:29 AM
Posted 06 May 2013 - 08:55 PM
Zambuto Optical is working on providing coating services onsite at their shop. Last I heard it is a few months from being up and running, per all going well.