Locked up Asus Aspire One 722
Posted 29 July 2013 - 09:45 AM
How can I shut it down?
Posted 29 July 2013 - 10:18 AM
Let it sit for a few minutes, and then put the battery back in.
Power up and then do what ever you need to do to get to the BIOS Setup (Typically you press the F2 function key while the Boot Logo is displayed...)
Check your BIOS settings to make sure that nothing got trashed. Change as appropriate.
Plug in the AC adapter in and reboot...
Posted 03 August 2013 - 06:22 PM
You most likely have some malware on your Acer...
1) Disconnect from the Internet. (shut off DSL modem)
2) start up Acer
3) Run Malware scanner
4) Download Smarty Uninstaller and install on Acer. You can use SU to remove malware programs with the Force Uninstall option. Connect to Internet and allow SU to collect data on the update problem. (give it 30 minutes)
5) Disconnect from the Internet and run Smarty Uninstaller, SU will show you which downloads will be the most current on your computer.
6) SU should of given you enough information to remove the problem updates/malware.
Posted 15 August 2013 - 11:17 AM
It appears it was just a fluke with the auto downloads of MS updates. Now that I'm updating manually; no problems.
Posted 17 August 2013 - 07:59 AM
Posted 17 August 2013 - 09:59 AM
BTW, that's how I finally got mine up & running again, is to do a system recovery. For sure won't ever use the "auto" update on the netbook ever again!
Posted 22 August 2013 - 12:54 AM
Hi, Carol. After your first post, I started up my Acer Aspire after the latest auto MS downloads. To my horror, most of my programs were gone and my screen settings were replaced by a MS logo. I found no malware, but couldn't recover my lost programs and settings. Fortunately, I had a backup, so I had to do a system recovery. What I had not done on the netbook that I had done on my other computers was set the updates to "manual". No more "automatic' updates for me either! Glad you got your problem resolved!!
Do you have Windows 7 Starter or Home Premium...
Posted 22 August 2013 - 11:24 AM