Maybe someone here can help (Celestron cant)
Posted 24 October 2013 - 10:19 AM
Posted 24 October 2013 - 11:01 AM
We can't guarantee that this board NXW200 will work for your Nexstar 11 GPS. You must have 3.0 or higher so that the board will work. If you have the Aux port and autoguider the board will fit. This was the last email I received from them. I don't know what she means by I must have 3.0 or higher, that's what I am trying to get. I also told them I don't care about level and north, I also told them I have a new Nexstar + hc to use with it. But something fitting and working correctly are two different things to me. So they have me confused. David
Posted 24 October 2013 - 10:20 PM
I also have the Nexstar 11 GPS - welcome to the club. Yes, they are the exact same part number and part - NXW200. I don't know why Celestron support didn't understand that. Probably just their standard answer regarding an older discontinued scope.
You should have no problem as the newer MC board will have at least ver 3.0 firmware and is user upgradable and may have a newer ver firmware already installed. I would recommend you check out the Nexstar Resource Site which has links to instructions on replacing the MC board. Good luck.
Posted 24 October 2013 - 11:01 PM
The ver 4.06 is a user flashable MC. Upgrading the electronics would mean that you would have to ship your mount to our facility with an RMA non warranty. Our repair technician would upgrade all the electronics on your mount. Upgrading the mount would mean you would lose the north level and gain the Skyalign procedure
Thanks again David
Posted 25 October 2013 - 10:12 AM
You are welcome. I have had many hours over the years dealing with Tech Support from both Celestron and Meade and understand the source of your frustration. And no need to ship the mount to Celestron its easy enough to do. Just take your time and follow the Nexstar Resource Site instructions and you will be fine.
BTW, you would only lose the North/Level function while using the newer Nexstar + hand controller. You still retain that function by using the Nexremote software and selecting ver 1.6 or 2.2 firmware or by using an older Nexstar Hand controller with 1.6 or 2.2 ver firmware. But honestly SkyAlign works great and while I still use a Hand Controller with ver 2.2 I don't think its all that much different when it comes down to it. Alignment is simple and effective either way - GPS Align or Sky Align...not much to worry about. Both are good.
Posted 25 October 2013 - 11:24 AM
Posted 26 October 2013 - 07:06 PM
Oh wait...you have MC version 1.0, My scope had Version 3.0
Posted 26 October 2013 - 09:27 PM
Posted 27 October 2013 - 11:28 AM
Posted 28 October 2013 - 06:00 PM
Posted 30 October 2013 - 09:14 PM
I just wont call them unless it is in Warranty,
The people here in the forums are better help BY FAR than they are.
They dont even train about the older scopes at all! WHY? They want to sell you a new one..
Just like todays cars the mounts are designed as throw away after warranty. Meade is the same.
Sometimes Bill V. Gary H, or Donald R. will get pallet loads of parts. It really is a shame too.
But you can't get CHEAP and good Tech at the same time,
or at least that has been my experience.. good luck Bro