Starsense from High Point Scientific
Posted 29 November 2013 - 02:51 PM
I try to be a careful shopper and I really appreciate people who spend time answering questions with no guarantee of a sale. That's what eventually got them the sale. One man's opinion, YMMV.
Posted 01 December 2013 - 01:42 AM
Several items I bought from OPT and had problems and they were great taking care of them. I even had a problem with a manufacturers customer service dept. and complained to OPT and next thing someone from that companies upper management contacted me as well as one of their engineers. I have also had similar experiences with Astronomics. Both are great stores.
I use to buy direct from companies thinking that since they got all the profit they would treat me better until I had a problem and went through heck trying to get the manufacturer to fix it. Its always good to go through a good Telescope store so you have someone on your side if you need it.
It's good to find a good store with employees who care and are honest. If they don't treat me right the first time I wont go back. I hope everything works out for you.
Posted 01 December 2013 - 06:32 AM