Take your time...
Posted 07 July 2014 - 12:51 PM
I say quite loudly to anyone who appears ready to rush away like this, "Take your time - the folks behind you will take too long too!" (Making sure the folks in line hear me...)
It gets a laugh every time and gets folks to relax and enjoy the view a bit longer.
(I did not think this up and have no idea where I heard it many years ago, so thanks to whoever did so.)
Posted 07 July 2014 - 04:42 PM
- nypsirc likes this
Posted 08 July 2014 - 03:35 PM
Another thing to try is to point and look at the eyepiece when asking them questions. A little body language can go a long way. My goal is to get them to talk about what they are seeing while they are looking through the eyepiece. This encourages them to take a close look and think about what they are seeing. Using a friendly tone of voice and plenty of encouragement gets them beyond the first "wow." Often you get a second or third "wow."
I have also found that some people simply aren't interested in a longer view. People say they saw things I know there is simply no way they saw. My feeling is that there are several good reasons why someone would want to move along. Therefore, I never push people. Think "gentle encouragement" rather than "high-pressure salesman."
Posted 16 July 2014 - 03:05 PM
Posted 17 July 2014 - 04:04 PM