Quote:I recently posted about the CGEM hand controller going blank. After speaking with Celestron tech support I discovered that this is not a rare problem with these HC's. It seems that if you live in an area with moderately high humidity you need to cover the HC with something to keep the humidity from invading the HC and shorting out the electronics. This is straight for Celestron. You can also attach a dew heater to the back or use a cover case for the HC. I found them at Scope Stuff. Needless to say I ordered a case for mine. Just a little info for all.
Uncle Rod Uncle Rod's Astroblog: http://uncle-rods.blogspot.com/
Quote:Well Uncle Rod, I received my new hand controller today from OPT and it worked just fine so it looks as though it may HAVE been the ribbon cable that came out. I also received the HC case I ordered from Scope Stuff and it is a well made case that should eliminate any dew problem in the future, if in fact that may have been the problem instead. Thanks for your advise and help.
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Quote:could You point out a weblink for the HC case ?Is it: http://www.scopestuff.com/ss_smcc.htmDo they ship worldwide
Quote:What is the phone number and who do you contact about a replacement HC? Mine went blank after four nights of use at the Green Bank Star Party. This was the first time I got to use it since buying it last month. The hand box still works but the screen is blank now. Also I was wondering if the cause is moisture will it dry and start working again or is it fried?Thanks Buddy