- Kirk My Astrophotos
Quote:Can't say I blame you. Actually they will probably pay to ship the entire mount back. I am not sure you will get a new one though. You will have to hash that out with tech support. Any chance your original reseller would help you out? You might not be down as long that way as Celestron can take a while to do their thing.Thanks for the info on the solar filter. I have been toying with the idea of getting one for my AT80LE so I can use some of this expensive gear during the day as well!
Quote:Starting up the CGEM results in a "no response-17" error. I Am I looking at a RMA here or is there any tricks? Really sucks! This was the first night I was going to be able to image in months! Any help would be GREATLY appreciated.
Uncle Rod Uncle Rod's Astroblog: http://uncle-rods.blogspot.com/
Quote:Quote:Starting up the CGEM results in a "no response-17" error. I Am I looking at a RMA here or is there any tricks? Really sucks! This was the first night I was going to be able to image in months! Any help would be GREATLY appreciated. Check all cables and, especially, connections and especially all elements of the power connection...cable, connector and mount side connector. This is usually very easy to fix, and doesn't usually require a return to Celestron who are not likely to send you a new mount. You will have to wait for yours to be repaired. If not sure how to fix/troubleshoot this, take a look at http://nexstarsite.com and enlist the aid of the amateurs at your local club. Some likely have experience with things like this.
Quote:Thanks for the tips Rod. I have tried both my AC power adapter and car adapter as a power source and gotten the same result. I have double checked all my connections as well. The only thing I haven't tried, is opening up the side and checking the internal connections. I am in fear of voiding warranty and plan to call Celestron tomorrow and play the waiting game.
Quote:Hmm, not sure what you mean by pin halves on the power connector. I looked at all the RJ plugs and receptacles through a magnifying glass, they are spotless. I considered hitting them with emery board, but the mount is only three months old and Saturday was literally the 4th time I have used it.
Quote:Hey Rod, it popped a window that said "ERROR programming data at block 72", tried it again and it was block 136, tried it again and it was block 0. This was at the 3% mark of the flash every time.
Telescopes: Celestron 14" SCT..Meade 10" ACF/SCT..Stellarvue 4" ED APO Mounts: UA UniStar Deluxe duel clamping saddle on a Celestron CGE tripod...UA UniStar Deluxe on a Meade field tripod and a UA UniStar Light on a UA light surveyor tripod. All with custom made "Manny Miles" eyepiece trays. Binoculars: Garrett Optical 10x50 Oberwerk 15x60. Eyepieces: TV Naglers, and Plossl's. Also Pentax 20XW, a Baader 31 Aspheric and a TMB 40 Paragon.
Quote:This is off-topic a bit, but Rod, I really enjoyed your article in the April issue of Sky and Telescope. I found a few of the targets you were writing about in my C11 early one morning last week. Hope that S+T will want a few more observing articles from you down the road. Bill
Quote:I was using serial, no usb converter. Tried it on both my laptop and desktop. Same result, but the data block number it would throw would be different every time. I also decided to try updating the HC firmware, it did the same thing. Threw programming errors at different blocks, although if I kept hitting retry I was able to get it to 100%. Verifying would result in a bunch of errors about differences in code blocks. I am wondering if the hand controller is bad.
Quote:I guess that's good news, bad news. You will get back a working mount, but as always you are in a queue to get your work done and be without until then. I hope it is just the HC and they find out soon, so the wait will not be so long.