Carton 60mm f/16.7,crawmach focuser+tube rings, SV M1 C8, SV M2 Apogee 80mm f/5, Porta II, Manny's panhandle,focus knobs Borg eyepiece turret 28mm RKE 48,32,24,16,12,8,6mm Brandon Denk binos,32,26,9.7mm Plössl pairs 27mm Panoptic Astro chair SkySafari pro
Home-built Dob 10 F6/Zambuto/Osypowski Platform Starmaster 7 Oak Classic- Zambuto Discmount DM-4 w encoders Stellarvue 80ED Stellarvue 70ED Stellarvue 60 Finder Tasco 50 refractor (1966 birthday gift) Orion 80ST Lunt 60 Double Stack Bogen with Dwarfstar mount AT Voyager mount Celestron SLT mount Astro Physics 15x70 Binos Orion Parallelogram mount
My little Agatha. You left too soon. My furry friends, past and present, are always with me.
John Hayes, Ph.D.
Adjunct Research Professor
College of Optical Sciences
University of Arizona
Astro-physics, Canon, Pentax, QSI, Rob Miller, Stellarvue, Takahashi, TEC, William Optics (Time to thin the herd) My astrophotos at http://www.flickr.com/photos/r...s/72157627136712042/
Quote:However, it was not my intent to destroy Mr. Clinard’s business either so when he contacted me behind the scenes to reopen our discussion, I felt that it was only fair for me to give him a second chance to make it right. He has agreed to do the right thing and stand behind his work with a money back guarantee.
Kmart 40mm-Thanks Mom|Jason60mm-Thanks Dad|C80SS-Thanks Wife|C90|C102|C6XLT|AP130EDFGT|C-11XLT EQ-2|EQ-3|CG5GT|Mach 1 & Eagle "For once you have tasted flight, you will walk the earth with your eyes turned skywards, for there you have been and there you will long to return".-Leonardo da Vinci "We're all in the gutter, but some of us are looking at the stars."-Oscar Wilde ~RIP Dad, you were my best friend...Godspeed!~
Indiana for two more weeks...
14.5" Teeter w/ Richard Fagin mirror, TT #66
EON 120ED on CG-5 ASGT
Lunt LS60THa/B1200 Sky Guy Porta II
Denk Super System with A45 OCS
Quote:Perhaps Dr Hayes would consider amending his article to reflect that Optic Craft have in the end behaved honorably and that he is satisfied with the outcome since many people do not visit this forum nor would they want to read through 5 pages of comments.
Quote:I'll wager he'll follow up.
Quote:Further comments from Optic Craft Machining Co.Attached is simple design 2” shaft diameter simple bushing design equatorial mounting using one 6.6” clock drive, wedge and fabricated oak tripod. Max size OTS 10” F/4.5 or 6” f/10 refractor.All positive operating reports from my customers.Terry Clinard Optic Craft Machining Co.
Quote:I think is sad you ended up on the hook for a 're-stocking fee' and the shipping. Considering that OC admitted it was in error and provided a sub-standard product, this horrible experience cost you a lot of time and aggravation, plus the further insult of a financial hit. I'm not impressed.
Quote:Enough of this negative posting diarrhea.
Quote:Quality is your conception, not mine. I do not know how to answer your quality questions in light of never having a problem in the past 23 years of making drives from my numerous world wide customers... (Quote from Review)
I do not get negative reports from the field and consider this situation with Mr. Hayes to be an anomaly. (Quote from above)
Quote: My comments in the review are virtually the same ones that I made directly to him when I received the product and I’ve told you how he responded. I’ve moved on and the sole intent of my review was to provide a community service with some well-documented information about a product and a vendor. The community at large is better off if we share these kinds of experiences--both good and bad. I don’t have any hidden agenda. I gave Mr. Clinard ample opportunity to resolve this issue and he didn't take it so I originally had no intent of trying to get it resolved here...
Quote: He has also publically stated that he will always try to make it right and if he can’t, he will stand behind his products with a money back guarantee.
Quote:<< He and I both learned a lot from this episode >>
I certainly hope so. It's just too bad the both of you couldn't have worked out things privately.
Quote:I fully believe the olive branch came only after the story broke and the damage done realized. There was no change of heart due to guilty conscience or ethics...let's be honest with ourselves. Bravo to CloudyNights and Astronomics for providing this service to protect and unite consumers together.
Bob diagonally parked in a parallel universe...