Meade LX200 10" f/6.3 Classic
Celestron Nexstar 8SE
Celestron 90mm Mak Meade 90mm f/8.8 Refractor
Celestron CR-150-HD6 ,6" f/8 Refractor
TASCO 60MM X 900 MM Refractor (My first scope that my wife gave to me for Christmas in '91 , still have it.
Celestron CG5 Advanced Mount
Celestron Bino Viewer
Orange Zone 10'X12' Roll Off Roof Observatory Southeast, South Dakota
Meade 8" LX200GPS
Meade Super Wedge
Thousand Oaks Off Axis Solar Filter
"My advice is free and worth every penny!"
AP 130EDF-GT & AP Mach1
C14-XLT & AP 900GTO
14" Meade LX850 80mm Meade 6000 ED APO 90mm Meade ETX 60mm Focal (First Telescope) Orion MiniGiant 9x63 Mallincam Xtreme EXview HAD Canon 5D Mark II Canon 100-400mm f/4.5-5.6L Canon 24-105mm f/4L
Quote:I agree that they should still sell all parts without restrictions. It would be a new, good revenue stream for them from a captured market with no competition.I have told this to several people in Meade upper-management and they seemed open-minded to the idea so we shall see.
Quote:Quote:I agree that they should still sell all parts without restrictions. It would be a new, good revenue stream for them from a captured market with no competition.I have told this to several people in Meade upper-management and they seemed open-minded to the idea so we shall see. I'm not even saying sell parts 'without restrictions' but when a customer calls and says he has a dead LX200gps motherboard IN HIS HAND, refusing to sell a new one to that customer is nuts, and unbelievably infuriating. Especially when that customer ends up buying a new, unused, spare motherboard from someone they did sell one to.They could make money AND not royally p-off customers at the same time. How can that not sound like a good idea?Appreciate you putting the bug in their ear. Hopefully recent events will motivate management to pull their collective heads out into the sunshine. I would very much like to buy another of their scopes but this policy has got to change first.
Quote:I am pleased to report that Meade did indeed send me a replacement gear, came with the plastic gear the cap piece, set screw and even the allen wrench... took a rather strange way of getting it but all is well at the moment, I hope in the future Meade is able to provide these parts easier and although I think it's great that I did not have to pay anything to get the part, I would gladly have paid a fair or even slightly inflated price for it because knowing I could get parts even if a bit pricey would be better than worrying about it in the first place.Anyways, Thanks to Meade for coming through.