stargazerfrank
super member
Reged: 07/09/06
Posts: 125
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I may buy from them anyone had any problems with their service lately.
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Time on my hands
sage
Reged: 07/07/06
Posts: 312
Loc: Central Oregon
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I have used them for a few items. I place my order online, he sends the stuff I ordered -- no problems. One time, an internal piece was missing from a focuser, a phone call put in the mail the next day. I was given the option of returning the focuser for a replacement or repair but it was just an easily installed (and easily overlooked) part that did not limit the use of the focuser. I would not hesitate to use him again.
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Thomas
18" Dob [still learning about it]
TMB 130 SS [Favorite]
C6-R/Atlas [Old Favorite]
127 Mak/AT Voyager [Grab and Go]
NexStar 8 GPS XLT [Public Programs]
Firstscope 80EQ [used as a demo in public talks]
I LOVE hard work...I could watch it all day long!
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Nick Lloyd
He asked for it
Reged: 10/24/06
Posts: 2200
Loc: cincinnati
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BEST CUSTOMER SERVICE of any online astro dealer. A+
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"The best scope is the one you use." -rcg
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WRose
Pooh-Bah
Reged: 07/08/05
Posts: 1353
Loc: Colorado, USA
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I've placed a couple orders with them, all went smoothly. Placed an on-line order for several cases and misc. items. Shipped today according to the email I just received. I've found Manish very reliable with good products.
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As always, YMMV or more likely, YMWV [ Your Mileage Will Vary! ] 
Clear Skies, Bill
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jtpowers
more clever in the first place
Reged: 11/03/05
Posts: 1024
Loc: Cambridge, MA
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I've ordered over the phone from him a few times, and every time I felt like his most important customer. Manish is great!
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Time on my hands
sage
Reged: 07/07/06
Posts: 312
Loc: Central Oregon
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My local source did not have what I wanted today so I ordered from them tonight. Manish ships MWF so I will probably have my item by the weekend if historical shipping times hold. (Mail service on the West coast can be erratic at times.)
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Thomas
18" Dob [still learning about it]
TMB 130 SS [Favorite]
C6-R/Atlas [Old Favorite]
127 Mak/AT Voyager [Grab and Go]
NexStar 8 GPS XLT [Public Programs]
Firstscope 80EQ [used as a demo in public talks]
I LOVE hard work...I could watch it all day long!
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Bob W6PU
Carpal Tunnel
Reged: 12/23/04
Posts: 2278
Loc: Springer-N.E.NM
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I have made many purchases from Agena Astro. Manish is 100 percent reliable and trustworthy, and carries a great line of products!
Bob
12" F/4.9 Intelliscope with DSC/COL
10" F/5.0 Coast Inst. Treckerscope circa 1956
38mm Agena Astro SWA, Nagler 17T4 and 12T4, BO/TMB 7mm and 5mm
Barlows: 2"ED, 2x GSO, 2.2x Shorty Plus, 2.5x Televue, 3x Coast Inst.
11x80 Vixen, 15x70 Oberwerk, 8x30w Swarovski, 7x50 Zeiss/Hensoldt, 7x50 USN/ Bausch and Lomb WW2
Edited by Bob W6PU (07/11/07 04:24 PM)
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Wes James
Postmaster
Reged: 04/12/06
Posts: 5477
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Manish is great to do business with... have several recent satisfactory purchses from him.
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Wes
Atlantic Beach, FL
Bino’s- Tak's, Fuji's, Nikon's, Canon IS and Garrett 20x110 Signature's,
Some telescopes from Carton & Zeiss 60mm's up through a couple of 8” reflectors… Orion 3.6" O/A- and a wonderful 4.25" Delmarva Schiefspiegler!
Some good friends, made here on C/N.
Oh- several cats and a wonderful wife!
Anyone want a cat???? :-O
"When your work speaks for itself- Don't Interrupt" -Gamble Rogers
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coopman
Carpal Tunnel
Reged: 04/23/06
Posts: 2892
Loc: South Louisiana
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This is one of the BEST places to order stuff from. Manish really takes care of his customers. I recently ordered an eyepiece from him on July 4th. It was shipped on the 5th and I received it on the 7th. I have never heard anyone complain about his customer service.
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Regards,
Clay
"The heavens declare the glory of God; the skies proclaim the work of his hands." Psalms 19:1
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mttafire
Pooh-Bah
Reged: 02/02/06
Posts: 1114
Loc: midwest
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Quote:
BEST CUSTOMER SERVICE of any online astro dealer. A+
100% agreed...UNBEATABLE!
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God Bless America
Binocular astronomy
for me ONLY.
8x45 Garretts
15x70 Skymasters
2 eyes!
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