Jeez, are we all this desperate for mount repair. I just sent mine to Celestron for help. It was under warranty so I didn't have much choice. It sounds like you haven't exactly been treated as a valued customer either. Isn't there anyone in the country who does repairs ? Is it an issue of being able to get repair parts ? manuals ? Of having the knowledge of enough different mounts to actualy make the repair ? I've got some mechanical know how and an electronics / computers background and these things don't seem like rocket science. At a first glance they seem to be a medium level of mechanical & electronics at best. I hear about people waiting weeks and months for repairs after sending mounts into the one repair shop on the other side of the country, like me. Why is this ? Do mounts fail so infrequently ? Are there to few mounts in the country to support a third party business ? I'm new around here but this doesn't seem right. Why are we in this situation ?