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I would be highly PO'd if I had laid down $1800 of my hard earned money and then received this binoviewer with a ding in the paint.

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Aniway, Baader could include a case! Your decision will be after you purchase will you hold bino in original case or you will buy a new case!!!

I would like to have original case, and what I will do with that case, that is my choice!!!

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IMO, the lack of a case is no big deal. It is not advertised as coming with one, so you know what you are getting when you pay your money.

In spite of two previous posters making light of it, I would be highly PO'd if I had laid down $1800 of my hard earned money and then received this binoviewer with a ding in the paint. I buy most of my gear used, so I expect the occasional scratch, ding, etc. On the rare occasion that I do buy new I expect the item to arrive looking pristine.

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I had similar paint chips on a MK V that I purchased from AP last year. After giving a little resistance that they carefully inspect all of their units for chips before shipping, they promptly exchanged it for another new one.

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Regarding the paint chips, yes they are small and probably easy to touch up, but if this was a new set of Mark V's, then one should expect a perfect finish on them considering the high cost, and more important, how did the chips get there? were the MarkV"s dropped at the factory or dealer? and if so, are they still in alignment? all good questions and issues for the OP to pursue with his dealer.
Rex

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Regarding the paint chips, yes they are small and probably easy to touch up, but if this was a new set of Mark V's, then one should expect a perfect finish on them considering the high cost, and more important, how did the chips get there? were the MarkV"s dropped at the factory or dealer? and if so, are they still in alignment? all good questions and issues for the OP to pursue with his dealer.
Rex

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I just find it a shame that we have become a nation of complainers, even over small meaningless things. Yes....it is too bad that they came through production with tiny paint chips, but if they are not intrinsically damaged, why go to the trouble (and expense) of returning them to a manufacturer when they can be "touched up" for next to nothing?? If they have more extensive damage, YES, by all means return them. But, for the chips only......why bother??
Besides, I would be willing to bet that the manufacturer *might* "touch up" the pair you returned and send them right back to you...........

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Since you chose to quote me and I assume to call me a complainer, I am going to reply to you, Grandpa!
First reason to be concerned, the Mark V's cost over $1300, and for that price should not come damaged (if purchased new) . If you purchased a new car and it came out from final servicing with a foot long scratch in the fender down to the metal ( a fair analogy, given the size difference), I bet you would complain and to the dealer and not just except it that way! Why? it reduces the value of your purchase and that is not what you paid for.
Second, sure the chips may be able to be touched up? but with what? how much money would you spend on different paints and painting sample patches to try and match the finish on the Bino's? Or would you call the vender or manufacturer and ask about a touch up paint? and when they asked why you needed it for a new purchase, and why you did not just return them as damaged? what would you say?
Third, the issue of how the paint was chipped, I owned two sets of Mark V's and I can say the paint on them is very tough and durable, It would take a lot to damage it, perhaps a drop from a height onto a hard rough surface and what of the alignment? after that event? who is going to check out that?
Again, all good questions for the OP and the dealer to discuss.
Rex

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Regarding the paint chips, yes they are small and probably easy to touch up, but if this was a new set of Mark V's, then one should expect a perfect finish on them considering the high cost, and more important, how did the chips get there? were the MarkV"s dropped at the factory or dealer? and if so, are they still in alignment? all good questions and issues for the OP to pursue with his dealer.
Rex

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I just find it a shame that we have become a nation of complainers, even over small meaningless things. Yes....it is too bad that they came through production with tiny paint chips, but if they are not intrinsically damaged, why go to the trouble (and expense) of returning them to a manufacturer when they can be "touched up" for next to nothing?? If they have more extensive damage, YES, by all means return them. But, for the chips only......why bother??
Besides, I would be willing to bet that the manufacturer *might* "touch up" the pair you returned and send them right back to you...........

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Since you chose to quote me and I assume to call me a complainer, I am going to reply to you, Grandpa!
First reason to be concerned, the Mark V's cost over $1300, and for that price should not come damaged (if purchased new) . If you purchased a new car and it came out from final servicing with a foot long scratch in the fender down to the metal ( a fair analogy, given the size difference), I bet you would complain and to the dealer and not just except it that way! Why? it reduces the value of your purchase and that is not what you paid for.
Second, sure the chips may be able to be touched up? but with what? how much money would you spend on different paints and painting sample patches to try and match the finish on the Bino's? Or would you call the vender or manufacturer and ask about a touch up paint? and when they asked why you needed it for a new purchase, and why you did not just return them as damaged? what would you say?
Third, the issue of how the paint was chipped, I owned two sets of Mark V's and I can say the paint on them is very tough and durable, It would take a lot to damage it, perhaps a drop from a height onto a hard rough surface and what of the alignment? after that event? who is going to check out that?
Again, all good questions for the OP and the dealer to discuss.
Rex

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No!......it was not my intent to call "you" a complainer - sorry it came off that way.
In my mind, it just made more sense to touch up the paint, (and I think I was clear.......*if* that was the only issue).
Just did not make sense to me to spend the probably close to $50 or more to return it to the manufacturer by insured shipping (which would NO way be cheap w/ a $1300 item) when the materials to touch up those tiny chips would be less than $10? How hard would it be to match "white"??
On some level, I agree that it would aggravate me to receive something like that from a high end manufacturer, but beings I'm a bit cheap & broke, my approach would be to use it "as is" if it wasn't damaged otherwise, touch it up when I could, and be damn careful about buying anything else from that vendor again. Just sayin'...........

It was not my intention to make anyone mad, I apologize if I did. I HATE trying to communicate on the internet.

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