I can have nothing but praise for this small business. I’ve had no problems with shipping, and great customer service on software problems (AIP4WIN). I purchased Uranometria from them at NEAF, and since Tirion was there, they got him to autograph each book and write a small dedication too.
Beyond that, not one, but two of my friends have won the book package (over a grand in value) that they donate for Stellafane’s raffle each year. The only ‘problem’ there was carrying all of those books back to our camp.