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Equipment Discussions >> Mounts

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bilgebayModerator
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Reged: 11/06/08

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Re: Celestron VX mount new [Re: Whichwayisnorth]
      #5736683 - 03/16/13 05:20 PM

Wow!

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Whichwayisnorth
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Re: Celestron VX mount [Re: Whichwayisnorth]
      #5737226 - 03/16/13 08:46 PM

After all the nice things I've been saying about my AVX the hand controller dies on me.

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GTBaker
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Reged: 02/01/13

Re: Celestron VX mount [Re: Whichwayisnorth]
      #5738654 - 03/17/13 01:51 PM

What happened?

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Whichwayisnorth
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Reged: 07/04/11

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Re: Celestron VX mount [Re: GTBaker]
      #5738671 - 03/17/13 02:00 PM

Quote:

What happened?




Not sure. Probably a voltage spike but I don't know if that could happen while it is plugged into a surge protector.

Instead of flipping the switch to power off my wife unplugged (upon my request) the power cord from the wall.

So now the HC will not power on at all. However I do own the SkyQ adapter and my iPad can connect just fine and control the mount. So I know the problem is in the HC. I took the 6 screws out of the back and checked to make sure the cable was properly seated. That is about the only thing I can try myself. I submitted a request for service from Celestron. Waiting to hear back.


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bilgebayModerator
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Re: Celestron VX mount [Re: Whichwayisnorth]
      #5739003 - 03/17/13 04:09 PM

Sorry to hear about this

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GTBaker
member


Reged: 02/01/13

Re: Celestron VX mount [Re: bilgebay]
      #5739159 - 03/17/13 05:16 PM

Wow I hope this is not a frequent occurrence. Hope Celestron sorts it out for you.

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Whichwayisnorth
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Re: Celestron VX mount [Re: GTBaker]
      #5740981 - 03/18/13 03:38 PM

Called today. Spoke to a gentleman who was very helpful. We also discussed an issue I was having with the SkyQ link. He is sending me out a new hand controller and I am to put the dead one back in the box to send back. Since I am local I should have it tomorrow. Bad weather anyways so no hurry.

In case anyone is interested, the SkyQ doesn't currently work on the ADVx. There was firmware update that broke it. (mount firmware). Engineers are being made aware of the issue. Hopefully there will be a patch soon.


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Carl N
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Re: Celestron VX mount [Re: Whichwayisnorth]
      #5741525 - 03/18/13 07:38 PM

Where can I find more on the sky Q and AVX incompatibility? I have the dongle and I had problems with it on my AVX. Would like to know if it was this issue, and when it will be fixed.

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Whichwayisnorth
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Re: Celestron VX mount [Re: Carl N]
      #5742010 - 03/18/13 11:03 PM

There isn't any more info on it. What we (the CS rep and I) found out was that it reads the mount as an Alt/az mount not a GEM. Thus you can't align it properly. He verified that it works fine on a CGEM and it works fine on a CG5ASGT. A recent firmware update on the AVX must have changed something. I don't think anyone knew before I brought it up . He opened a ticket and forwarded it to their guy. I don't know more than that. No eta on a fix. We need a Celestron version of Andrew to take a look at the code and tell us what it says.

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esthel
journeyman


Reged: 06/21/12

Re: Celestron VX mount [Re: Whichwayisnorth]
      #5742331 - 03/19/13 06:29 AM

Will SkySafari work with AVX mount?

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Carl N
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Reged: 03/18/12

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Re: Celestron VX mount [Re: esthel]
      #5742623 - 03/19/13 10:47 AM

That makes total sense Which Way. I was convinced my iPad was in alt az mode and never went back to sort it out. Thanks for pushing through it and I hope they fix it soon.

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Whichwayisnorth
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Re: Celestron VX mount [Re: esthel]
      #5742746 - 03/19/13 11:44 AM

Quote:

Will SkySafari work with AVX mount?




I also own the skyfi adapter and sky safari but I need to wait on a new hand controller to test it. Hopefully today or tomorrow.


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beammeup
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Reged: 12/22/08

Loc: Straight of Gibraltar
Re: Celestron VX mount [Re: Whichwayisnorth]
      #5742906 - 03/19/13 01:01 PM

Apparently it does work, according to this post, but Celestron might have changed or updated the firmware since...

Vx with skyfi southern stars forum

I am also awaiting delivery of a vx mount + edge hd telescope, will test skyfi tomorrow or the day after, it's in the hands of UPS.


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rmollise
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Re: Celestron VX mount [Re: beammeup]
      #5742915 - 03/19/13 01:04 PM

For it not to work, they'd have to have screwed up the serial port. Not likely.

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Carl N
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Reged: 03/18/12

Loc: San Diego, CA
Re: Celestron VX mount new [Re: rmollise]
      #5745615 - 03/20/13 04:52 PM

It's not that it doesn't work, well kinda, but the iPad/skyQ/link wi-fi adapter thinks the mounting method is alt/az and there is no "switch" the user can change that variable.
So when you try to go to an object the scope slews all over the place.


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rmollise
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Re: Celestron VX mount new [Re: Carl N]
      #5746044 - 03/20/13 07:47 PM

Quote:

It's not that it doesn't work, well kinda, but the iPad/skyQ/link wi-fi adapter thinks the mounting method is alt/az and there is no "switch" the user can change that variable.
So when you try to go to an object the scope slews all over the place.




That isn't the same as SkyFi, though, which connects to the telescope via the serial port on the HC and is not more complicated than that.


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beammeup
member


Reged: 12/22/08

Loc: Straight of Gibraltar
Re: Celestron VX mount [Re: rmollise]
      #5746896 - 03/21/13 04:57 AM

I can confirm that Skyfi DOES work beautifully with the VX mount.
I used the Celestron Nexstar/Advanced GT Scope Type in Sky Safari pro.


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zawijava
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Reged: 10/06/07

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Re: Celestron VX mount [Re: rmollise]
      #5747419 - 03/21/13 11:43 AM Attachment (33 downloads)

I like it so far Wish the Dec axis wasn't quite so stiff, had to find my OTA center of gravity off the mount as it won't even move on the mount even if intentionally put way out of balance. Weather has kept me from using it, only a couple times out in the past week. It seems to carry my Traveler and gear[14-15 lbs] extremely well.

Quote:

Y'all's thoughts on the good, old CG5's replacement?




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powerstroke01
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Reged: 06/19/07

Loc: Western Sierra Nevada Foothill...
Re: Celestron VX mount new [Re: Whichwayisnorth]
      #5752976 - 03/23/13 11:25 PM

Quote:

After all the nice things I've been saying about my AVX the hand controller dies on me.


Youre not the first.

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Raginar
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Reged: 10/19/10

Loc: Rapid CIty, SD
Re: Celestron VX mount new [Re: powerstroke01]
      #5753104 - 03/24/13 01:23 AM

So what's the commonality between the failures now? Is it hand controllers or motor boards?

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