Return to the Cloudy Nights Telescope Reviews home pageAstronomics discounts for Cloudy Nights members
· Get a Cloudy Nights T-Shirt · Submit a Review / Article

Click here if you are having trouble logging into the forums

Privacy Policy | Please read our Terms of Service | Signup and Troubleshooting FAQ | Problems? PM a Red or a Green Gu… uh, User

CN Feedback and Vendor Announcements >> Vendor and Group Announcements

Pages: 1 | 2 | (show all)
Paco_Grande
Carpal Tunnel
*****

Reged: 07/14/12

Loc: Banana Republic of California
Another OpticsPlanet heads up
      #6183711 - 11/08/13 09:43 PM

Due to another CN'er having recent trouble with OpticsPlanet, thought I'd share my own experience of late.

On Oct 30 I ordered the Ares 6 Dobsonian telescope from OpticsPlanet. Sounds like a great deal. Too good to be true? 5 days later it shipped even though their online inventory showed 7 on hand. Whatever, I was not in a hurry. However, they charged my credit card on Oct 31 and didn't ship until Nov 4 - that is not OK in my book.

The base unit arrived today but not the OTA. That happens, too; one of two packages arrive. Ok, so maybe Monday? We'll see. FedEx ground tracking showed it was delivered. But what about package 2?

In the meantime, you should see the package that did arrive. It looks like a gorilla beat it with an ugly stick. It had already been opened and taped closed - there is more tape on the package than cardboard. So what did they ship me? I don't know yet, I'm not doing anything until the OTA arrives: if it arrives.

I'm willing to give a vendor the benefit of the doubt if they deserve it. I will never purchase from OpticsPlanet again due to charging my card several days before shipping. If you choose to, caveat emptor.

More as things develop.


Edited by WOBentley (11/10/13 10:16 PM)


Post Extras: Print Post   Remind Me!   Notify Moderator  
GOLGO13
Carpal Tunnel


Reged: 11/05/05

Loc: St. Louis area
Re: Another OpticsPlanet heads up new [Re: Paco_Grande]
      #6183722 - 11/08/13 09:53 PM

Seems like shipping people are mad lately. One of my eyepieces came and the box was beat up pretty good. My wife said she heard a loud thud when it got dropped off by the mail person. I guess they must know it's something expensive in the box. Luckily Pentax does an outstanding job packing their eyepieces and it was just fine.

So far I have had good luck with Orion, Astronomics (our sponsor), Adorama (packing wasn't spectacular), Optcorp, eyepiecesetc.com (Don's site).

Edited by WOBentley (11/10/13 10:15 PM)


Post Extras: Print Post   Remind Me!   Notify Moderator  
Locoman
scholastic sledgehammer
*****

Reged: 03/09/09

Loc: Abilene, Kansas
Re: Another OpticsPlanet heads up *DELETED* new [Re: Paco_Grande]
      #6183725 - 11/08/13 09:57 PM

Post deleted by WOBentley

Edited by WOBentley (11/10/13 10:18 PM)


Post Extras: Print Post   Remind Me!   Notify Moderator  
herrointment
Post Laureate
*****

Reged: 03/12/11

Loc: North of Hwy. 64
Re: Another OpticsMart heads up *DELETED* new [Re: Locoman]
      #6183793 - 11/08/13 10:48 PM

Post deleted by WOBentley

Post Extras: Print Post   Remind Me!   Notify Moderator  
DavidOpticsmart
Vendor (Opticsmart.com)


Reged: 08/15/11

Loc: Alabama
Re: Another OpticsPlanet heads up *DELETED* new [Re: Paco_Grande]
      #6183796 - 11/08/13 10:50 PM

Post deleted by DavidOpticsmart

Edited by WOBentley (11/10/13 10:31 PM)


Post Extras: Print Post   Remind Me!   Notify Moderator  
Paco_Grande
Carpal Tunnel
*****

Reged: 07/14/12

Loc: Banana Republic of California
Re: Another OpticsPlanet heads up new [Re: DavidOpticsmart]
      #6184639 - 11/09/13 12:40 PM

Oh my, I am VERY sorry. I meant Optics Planet. Darn it!

Edited by WOBentley (11/10/13 10:37 PM)


Post Extras: Print Post   Remind Me!   Notify Moderator  
DavidOpticsmart
Vendor (Opticsmart.com)


Reged: 08/15/11

Loc: Alabama
Re: Another OpticsPlanet heads up *DELETED* new [Re: herrointment]
      #6184869 - 11/09/13 03:04 PM

Post deleted by DavidOpticsmart

Edited by WOBentley (11/10/13 10:40 PM)


Post Extras: Print Post   Remind Me!   Notify Moderator  
lamplight
Carpal Tunnel
*****

Reged: 09/18/12

Loc: western MA, U.S.
Re: Another OpticsPlanet heads up new [Re: DavidOpticsmart]
      #6184891 - 11/09/13 03:13 PM

Apertura dobs rock, thanks for your great support we read about here all the time , David!

Edited by WOBentley (11/10/13 10:41 PM)


Post Extras: Print Post   Remind Me!   Notify Moderator  
DavidOpticsmart
Vendor (Opticsmart.com)


Reged: 08/15/11

Loc: Alabama
Re: Another OpticsPlanet heads up new [Re: lamplight]
      #6185215 - 11/09/13 06:22 PM

Thanks Matt!

Edited by WOBentley (11/10/13 10:42 PM)


Post Extras: Print Post   Remind Me!   Notify Moderator  
tnakazon
sage


Reged: 06/26/10

Loc: Los Angeles
Re: Another OpticsPlanet heads up new [Re: Paco_Grande]
      #6185375 - 11/09/13 08:24 PM

Quote:


On Oct 30 I ordered the Ares 6 Dobsonian telescope from OpticsPlanet. Sounds like a great deal. Too good to be true? 5 days later it shipped even though their online inventory showed 7 on hand. Whatever, I was not in a hurry. However, they charged my credit card on Oct 31 and didn't ship until Nov 4 - that is not OK in my book.

The base unit arrived today but not the OTA. That happens, too; one of two packages arrive. Ok, so maybe Monday? We'll see. FedEx ground tracking showed it was delivered. But what about package 2?

In the meantime, you should see the package that did arrive. It looks like a gorilla beat it with an ugly stick. It had already been opened and taped closed - there is more tape on the package than cardboard. So what did they ship me? I don't know yet, I'm not doing anything until the OTA arrives: if it arrives.

I'm willing to give a vendor the benefit of the doubt if they deserve it. I will never purchase from OpticsPlanet again due to charging my card several days before shipping. If you choose to, caveat emptor.

More as things develop.




Ordered mine on November 2nd, and only the rocker box unit arrived today (November 9th), with the shipment looking much the worse for wear. On the box there are/were two orange stickers - one is mostly torn off. They said "Multi-Volume Set Please Do Not Separate". It looked like someone opened the box and closed it up again. The original packing slip pouch on the box was opened and the slip plus a couple of advertisement cards were put in another plastic pouch with ziplock on it. Was worried when the 2nd box with the OTA didn't show up. Hope it shows up soon...


Post Extras: Print Post   Remind Me!   Notify Moderator  
Paco_Grande
Carpal Tunnel
*****

Reged: 07/14/12

Loc: Banana Republic of California
Re: Another OpticsPlanet heads up new [Re: tnakazon]
      #6185387 - 11/09/13 08:35 PM

Quote:


Ordered mine on November 2nd, and only the rocker box unit arrived today (November 9th), with the shipment looking much the worse for wear. On the box there are/were two orange stickers - one is mostly torn off. They said "Multi-Volume Set Please Do Not Separate". It looked like someone opened the box and closed it up again. The original packing slip pouch on the box was opened and the slip plus a couple of advertisement cards were put in another plastic pouch with ziplock on it. Was worried when the 2nd box with the OTA didn't show up. Hope it shows up soon...




Bummer. Well, at least they're consistent.


Post Extras: Print Post   Remind Me!   Notify Moderator  
mamamia
super member
*****

Reged: 10/11/13

Re: Another OpticsPlanet heads up new [Re: Paco_Grande]
      #6185432 - 11/09/13 09:01 PM

IMHO they are too big to care about customers, have antiquated supply chain management system. My $1.9K is still yet to be credited, even after 3-4 days they got their shipment back.

Edited by WOBentley (11/10/13 10:49 PM)


Post Extras: Print Post   Remind Me!   Notify Moderator  
lamplight
Carpal Tunnel
*****

Reged: 09/18/12

Loc: western MA, U.S.
Re: Another OpticsPlanet heads up new [Re: mamamia]
      #6185480 - 11/09/13 09:26 PM

Tnakazon : I had a 3 box delivery get mixed up too. I got 2/3 of my new scope Friday, gotta wait till Monday for the rest. it was a Purely fedex snafu in this case.

Post Extras: Print Post   Remind Me!   Notify Moderator  
Paco_Grande
Carpal Tunnel
*****

Reged: 07/14/12

Loc: Banana Republic of California
Re: Another OpticsPlanet heads up new [Re: lamplight]
      #6185508 - 11/09/13 09:46 PM

Matt, I think it's a combination of things regarding multi-package shipments and I don't think it's a mistake. I think it has to do with the aggressively priced shipping being offered to vendors by FedEx. They make it cheap by allowing for how the local FedEx units want to load the truck. If #2 of 2 doesn't fit, it doesn't go. Their tracking shows it's been delivered, but they don't say if all the packages were delivered.

I'm not sure this is a good way to do business. But what do I know. This is a whole new world. There is No Country for Old Men. Like me.


Post Extras: Print Post   Remind Me!   Notify Moderator  
tnakazon
sage


Reged: 06/26/10

Loc: Los Angeles
Re: Another OpticsPlanet heads up new [Re: lamplight]
      #6185570 - 11/09/13 10:41 PM

Matt and Phil,

As long as there's an address sticker on the box with the OTA, then no worries - I'm sure I'll get it eventually. The sticker(s) that said "Multi-Volume Set, Please Do Not Separate" got me worried that the address sticker was only on the box that I got today (Dob base).

BTW, I ordered the Bushnell Ares 5 from Optics Planet back in 2011, pleased with that scope (and the delivery).


Post Extras: Print Post   Remind Me!   Notify Moderator  
WOBentley
Deep Sky Denizen
*****

Reged: 09/16/09

Loc: Pacific Northwest USA
Re: Another OpticsPlanet heads up new [Re: tnakazon]
      #6189236 - 11/11/13 07:06 PM

This thread has been edited both to remove a reference to the incorrect vendor and to eliminate comments that either no longer made sense after initial editing. I would also like to mention that using symbols to allow the use of unacceptable language is not allowed.
Thanks for your cooperation


Post Extras: Print Post   Remind Me!   Notify Moderator  
sslcm56
super member


Reged: 07/20/12

Loc: Montgomery, Al.
Re: Another OpticsPlanet heads up new [Re: WOBentley]
      #6189297 - 11/11/13 07:38 PM

Being a FedEx driver I have a couple of tings to say...1st and foremost call 1-800 gofedex ad file a claim right now!!
If I go to a shipper to make a pickup and two packages have the same tracking number on the one doesn't go. 9 out of 10 times it is the shipper trying to get free shipping. Not all are like this...some just print out the same label sent by email more then once to save time. The extras still don't go. Watch something about high speed conveyer systems. How do you think 100's of 1000's of packages get sorted in a single night. If you put a healthy and strong person in one end they would be WAY more then dead when they came out the other. NOW.....when I'm loading my truck and a box appears damaged it goes to QA is opened and inspected before it goes on my truck. I'm NOT getting blamed for it. The same thing goes for duplicate tracking labels if I'm standing in front of your house. One goes back till the next day. Either way call the shipper then the 800 number NOW! The longer you wait the less your chances of getting a proper settlement.

Steve


Post Extras: Print Post   Remind Me!   Notify Moderator  
herrointment
Post Laureate
*****

Reged: 03/12/11

Loc: North of Hwy. 64
Re: Another OpticsPlanet heads up new [Re: sslcm56]
      #6189327 - 11/11/13 07:55 PM

Steve, thank you for posting that.

Mucho needed around here.


Post Extras: Print Post   Remind Me!   Notify Moderator  
tnakazon
sage


Reged: 06/26/10

Loc: Los Angeles
Re: Another OpticsPlanet heads up new [Re: sslcm56]
      #6190563 - 11/12/13 12:11 PM

Quote:

Being a FedEx driver I have a couple of tings to say...1st and foremost call 1-800 gofedex ad file a claim right now!!
If I go to a shipper to make a pickup and two packages have the same tracking number on the one doesn't go. 9 out of 10 times it is the shipper trying to get free shipping. Not all are like this...some just print out the same label sent by email more then once to save time. The extras still don't go. Watch something about high speed conveyer systems. How do you think 100's of 1000's of packages get sorted in a single night. If you put a healthy and strong person in one end they would be WAY more then dead when they came out the other. NOW.....when I'm loading my truck and a box appears damaged it goes to QA is opened and inspected before it goes on my truck. I'm NOT getting blamed for it. The same thing goes for duplicate tracking labels if I'm standing in front of your house. One goes back till the next day. Either way call the shipper then the 800 number NOW! The longer you wait the less your chances of getting a proper settlement.

Steve



Steve - I called the number but all I got was a voice message saying they delivered my order (only received 1 out of 2 boxes however) - couldn't reach a live person. The online Fedex travel history says the total pieces of shipment was only 1. So I called Optics Planet and they said they would get someone from logistics to help track it down for me. I went to the Fedex claims online, but the only option they had was for damaged packages, not a missing part (box) of a shipment.

Thanks again for your advice/info!


Post Extras: Print Post   Remind Me!   Notify Moderator  
sslcm56
super member


Reged: 07/20/12

Loc: Montgomery, Al.
Re: Another OpticsPlanet heads up new [Re: tnakazon]
      #6191617 - 11/12/13 09:12 PM

Quote:

Quote:

Being a FedEx driver I have a couple of tings to say...1st and foremost call 1-800 gofedex ad file a claim right now!!
If I go to a shipper to make a pickup and two packages have the same tracking number on the one doesn't go. 9 out of 10 times it is the shipper trying to get free shipping. Not all are like this...some just print out the same label sent by email more then once to save time. The extras still don't go. Watch something about high speed conveyer systems. How do you think 100's of 1000's of packages get sorted in a single night. If you put a healthy and strong person in one end they would be WAY more then dead when they came out the other. NOW.....when I'm loading my truck and a box appears damaged it goes to QA is opened and inspected before it goes on my truck. I'm NOT getting blamed for it. The same thing goes for duplicate tracking labels if I'm standing in front of your house. One goes back till the next day. Either way call the shipper then the 800 number NOW! The longer you wait the less your chances of getting a proper settlement.

Steve



Steve - I called the number but all I got was a voice message saying they delivered my order (only received 1 out of 2 boxes however) - couldn't reach a live person. The online Fedex travel history says the total pieces of shipment was only 1. So I called Optics Planet and they said they would get someone from logistics to help track it down for me. I went to the Fedex claims online, but the only option they had was for damaged packages, not a missing part (box) of a shipment.

Thanks again for your advice/info!





Man I'm sorry that you are having trouble with the 800 number. My only advise there is to NOT push any buttons and see if someone comes online. I have never filed a claim but I know that people do. When a delivery is disputed as a driver I have to go by there and help to find it. It is mostly just for show because it is almost always found before I get there. It's just my opinion and certainly not FedEx's that you are doing the right thing by getting the shipper involved.


Post Extras: Print Post   Remind Me!   Notify Moderator  
Paco_Grande
Carpal Tunnel
*****

Reged: 07/14/12

Loc: Banana Republic of California
Re: Another OpticsPlanet heads up new [Re: sslcm56]
      #6191657 - 11/12/13 09:33 PM

Since the dob base arrived last Friday, as of this evening the OTA has not been delivered so I will be making some calls tomorrow. I think waiting this long is long enough.

Considering two of us are experiencing the exact same thing, something stinks...


Post Extras: Print Post   Remind Me!   Notify Moderator  
tnakazon
sage


Reged: 06/26/10

Loc: Los Angeles
Re: Another OpticsPlanet heads up new [Re: sslcm56]
      #6196762 - 11/15/13 03:57 PM

Re: the FedEx 800 number, after responding to two sets of automated questions - type of problem, order delivery - I did get a live person, who confirmed that their records only show one piece (the rocker box base) received from Optics Planet for FedEx to ship. So I contacted OP again and they said they are still checking with the people at the warehouse who made the shipment. Looks like they only sent out the 1 piece - the stickers on the box (saying it was 1 of 2 items and that it was a part of a multi-shipment set) was probably from an earlier shipment that used the same box, according the Fedex person. So it looks to be an OP error and not FedEx.

Post Extras: Print Post   Remind Me!   Notify Moderator  
Paco_Grande
Carpal Tunnel
*****

Reged: 07/14/12

Loc: Banana Republic of California
Re: Another OpticsPlanet heads up new [Re: tnakazon]
      #6197997 - 11/16/13 11:39 AM

That's my take as well. I'm in the same boat as of yesterday, OP sent the issue to "Logistics." Honestly, I don't think it will be their fault, either. I think the problem is the pick list printed from their system is wrong. Why else would both of us get only the one box? The shipping guys just pull stuff off the shelf according to the pick list.

My guess? Getting the complete scope at our homes will end up being a 3-4 week adventure.


Post Extras: Print Post   Remind Me!   Notify Moderator  
tnakazon
sage


Reged: 06/26/10

Loc: Los Angeles
Re: Another OpticsPlanet heads up new [Re: Paco_Grande]
      #6198552 - 11/16/13 05:33 PM

I called OP Tuesday, and then called them on Friday, but no word yet from their logistics group on the whereabouts of the 2nd shipment (the OTA).

Not good - it doesn't seem like Optics Planet carries the Bushnell Ares 6 anymore, either through their website or Amazon.com. So if worse comes to worse, we won't be getting the scope. I had a feeling that getting this scope was too good to be true...

It first became available from OP beginning around fall of 2010 for $219.95 - by the end of fall 2011, it was out of stock. It began to sell like hotcakes once the word got out about this scope on CN and other astro forums.


Post Extras: Print Post   Remind Me!   Notify Moderator  
ngc2289
Post Laureate
*****

Reged: 04/13/05

Loc: Corpus Christi, TX.
Re: Another OpticsPlanet heads up new [Re: tnakazon]
      #6199251 - 11/17/13 12:49 AM

I was just on OP's website, and it says the Bushnell Ares 6 has been discontinued by the manufacture.

Post Extras: Print Post   Remind Me!   Notify Moderator  
Paco_Grande
Carpal Tunnel
*****

Reged: 07/14/12

Loc: Banana Republic of California
Re: Another OpticsPlanet heads up new [Re: ngc2289]
      #6199885 - 11/17/13 12:49 PM

The Ares 6 is just a re-branded Sky-Watcher. I bet someone found a few hiding away in the corner of a warehouse.

Well, at least we have the base to the scope! We're half way there! lol


Post Extras: Print Post   Remind Me!   Notify Moderator  
sslcm56
super member


Reged: 07/20/12

Loc: Montgomery, Al.
Re: Another OpticsPlanet heads up new [Re: Paco_Grande]
      #6208034 - 11/21/13 05:39 PM

Ya'll have a great attitude about all this. You know that if all else fails you can call the bank and file a claim. At the very least you are not happy with your purchase. Most cards have a provision for things like that. Ether way I hope it all works out for you.

Steve


Post Extras: Print Post   Remind Me!   Notify Moderator  
tnakazon
sage


Reged: 06/26/10

Loc: Los Angeles
Re: Another OpticsPlanet heads up new [Re: sslcm56]
      #6208148 - 11/21/13 06:36 PM

Thanks, OP said they would contact me if they had any news about the missing OTA, but haven't heard from them since I called last week. I should call them again.

Post Extras: Print Post   Remind Me!   Notify Moderator  
t.r.
Post Laureate
*****

Reged: 02/14/08

Loc: Upstate NY
Re: Another OpticsPlanet heads up new [Re: tnakazon]
      #6209127 - 11/22/13 10:38 AM

Okay guys, its late November...follow up???

Post Extras: Print Post   Remind Me!   Notify Moderator  
tnakazon
sage


Reged: 06/26/10

Loc: Los Angeles
Re: Another OpticsPlanet heads up new [Re: t.r.]
      #6210602 - 11/23/13 01:26 AM

I hope that a FedEx man will show up at my door this weekend with the 2nd box containing the OTA, but I don't think that's gonna happen. Need to call OP again, see what the status is on the box that was never shipped.

Post Extras: Print Post   Remind Me!   Notify Moderator  
Alvan Clark
sage


Reged: 03/13/10

Re: Another OpticsPlanet heads up new [Re: tnakazon]
      #6216766 - 11/26/13 09:42 AM

They moved recently and that apparently screwed up a lot of their inventory. Not making excuses just trying to explain any screw ups in the last couple months. This type of thing has happened to a lot of people buying there. Guessing all the screw ups will cost them some money.

Post Extras: Print Post   Remind Me!   Notify Moderator  
Paco_Grande
Carpal Tunnel
*****

Reged: 07/14/12

Loc: Banana Republic of California
Re: Another OpticsPlanet heads up new [Re: Alvan Clark]
      #6217124 - 11/26/13 12:36 PM

I received an email from the logistics group. That was a week ago. No news, no OTA.

Yesterday I replied and told them this was taking too long and that I was going to return the base for a full refund. Going to follow up on the phone.

Optics Planet is a joke. Here's a list of their other "stores"

http://www.opticsplanet.com/oursites.html

Buyer beware.


Post Extras: Print Post   Remind Me!   Notify Moderator  
tnakazon
sage


Reged: 06/26/10

Loc: Los Angeles
Re: Another OpticsPlanet heads up new [Re: Paco_Grande]
      #6218131 - 11/26/13 09:11 PM

I need to contact them over the phone to get a full refund.

Post Extras: Print Post   Remind Me!   Notify Moderator  
StrangeDejavu
Carpal Tunnel
*****

Reged: 03/20/13

Loc: Florida
Re: Another OpticsPlanet heads up new [Re: tnakazon]
      #6218528 - 11/27/13 01:22 AM

I dealt with them one time, which was the purchase of my first scope (Omni XLT 102). I put in the order, they charged my card immediately, and then... silence. For 4-5 days I checked my order only to see "preparing for shipment" or something of the sort. After a little over a week, my order had finally shipped and I was feeling a little better about it. The tripod arrived first from UPS and I ended up getting the OTA the following day from FedEx. The whole process was pretty sketchy, and I made a mental note to never shop with them again.

I did e-mail support though and they said the reason shipping takes so long is because they don't have many of their product on hand. When an order comes through, they have to put in an order with the manufacturer. From there they wait for it to arrive, then they ship it from their warehouse to us.

Hope it ends well for you both, not a fun situation to be in, that's for sure.


Post Extras: Print Post   Remind Me!   Notify Moderator  
Paco_Grande
Carpal Tunnel
*****

Reged: 07/14/12

Loc: Banana Republic of California
Re: Another OpticsPlanet heads up new [Re: StrangeDejavu]
      #6295964 - 01/06/14 01:11 PM

The saga continues. Their customer service finally agreed that there was something wrong at their end, that the reason I never received part two of the shipment was because, "We no longer sell this model." Ok. So I returned it several weeks ago and heard nothing except for a notice that they had received the item and that it would take 10 days to refund the purchase price for the telescope they don't sell anymore.

15 days went by, no refund. So I contacted them again on Friday and have no heard a peep.

Optics Planet SUCKS like no other company I've ever done business with. I can't believe that in this day and age, it could take more than 60 days to resolve something like this. It's amazing to me that they're still in business.


Post Extras: Print Post   Remind Me!   Notify Moderator  
tnakazon
sage


Reged: 06/26/10

Loc: Los Angeles
Re: Another OpticsPlanet heads up new [Re: Paco_Grande]
      #6296891 - 01/06/14 08:51 PM

I just dropped off Box #1 (the Dob base) at the local shipping center a couple of days ago, using the FedEx return label they sent me.

Post Extras: Print Post   Remind Me!   Notify Moderator  
tnakazon
sage


Reged: 06/26/10

Loc: Los Angeles
Re: Another OpticsPlanet heads up new [Re: tnakazon]
      #6315095 - 01/15/14 06:27 PM

Just called them and they received my returned box (Dobsonian base). Will notify me via email when they have processed my refund. Soon coming to closure on this.

Post Extras: Print Post   Remind Me!   Notify Moderator  
Paco_Grande
Carpal Tunnel
*****

Reged: 07/14/12

Loc: Banana Republic of California
Re: Another OpticsPlanet heads up new [Re: tnakazon]
      #6485383 - 04/24/14 11:35 AM

My credit care statement recently arrived...

Summary: I placed the order for the telescope on Oct 30, 2013. Every time I spoke with them or got an email response, it was always, "Gee, we're sorry. We'll get it taken care of." This went on for months.

As of today, nearly 6 months later, they finally refunded my payment. It was entirely their fault from the very beginning. What a nightmare of "service."

I will never do business with them again. YMMV


Post Extras: Print Post   Remind Me!   Notify Moderator  
tnakazon
sage


Reged: 06/26/10

Loc: Los Angeles
Re: Another OpticsPlanet heads up new [Re: Paco_Grande]
      #6486439 - 04/24/14 08:06 PM

Sorry you had to wait so long - I got my refund on January.

Post Extras: Print Post   Remind Me!   Notify Moderator  
Pages: 1 | 2 | (show all)


Extra information
2 registered and 4 anonymous users are browsing this forum.

Moderator:  Brian Risley, bilgebay 

Print Thread

Forum Permissions
      You cannot start new topics
      You cannot reply to topics
      HTML is disabled
      UBBCode is enabled


Thread views: 3123

Jump to

CN Forums Home


Cloudy Nights LLC
Cloudy Nights Sponsor: Astronomics