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richardm123uk
member


Reged: 12/05/07
Posts: 34
Loc: Vancouver, BC
Waiting time for PST repairs
      #2297408 - 04/01/08 12:42 PM

Hello All,

I sent back to PST for rust repair 15th January 2008. I was told 3-4 weeks turnaround time. After many calls I have just been told that the earliest it will be repaired in 5th May and will be back to me June!!!!.

I am kind of annoyed (to say the least). Customer service told me that I am lucky as it could be 10 months for people just sending in now.

I am seriously considering a LUNT

Cheers,
Richard

--------------------
Discmount DM-6 (fully loaded)
Tak Mewlon 210
Tak TSA-102
Coronado PST
Various Naglers, Panoptics and Pentax eyepieces


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Jim Rosenstock
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Reged: 07/14/05
Posts: 4186
Loc: MD, south of the DC Nebula
Re: Waiting time for PST repairs new [Re: richardm123uk]
      #2297852 - 04/01/08 03:45 PM

I waited a couple of weeks longer than expected for my BF10 to be "de-rusted" (replaced, actually) by Meade....but not nearly as long as you've been told!

I must give Meade credit for stepping up to the plate and taking care of a rampant problem that pre-dated their acquisition of Coronado. True, the affected scopes were still under warranty, and "buy the company, buy their problems", but I could easily imagine other companies trying to slither out from under such responsibilities...

That said, I'm on the Lunt waiting list myself. I'm betting (hoping, praying) that their eventual products will be well worth waiting for, and I don't have a particularly good feeling about Meade's viability--especially in the niche markets--at this time.

Yeah, it's a crapshoot. Roll the dice, I say!

Sunny skies,

Jim


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John Carruthers
Skiprat
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Reged: 02/02/07
Posts: 2378
Loc: Kent, UK
Re: Waiting time for PST repairs new [Re: richardm123uk]
      #2299574 - 04/02/08 08:51 AM

Sounds a bit rough Richard, I borrow a PST from a friend occasionally, he sent that one back for 'de-rusting' and it was returned within a fortnight. Telescope House were the original suppliers and they handled it for him, no problems.

--------------------
Jc

ATM 10" F6.1, 1/25th wave spec (max wavefront error +/- 1/12.6 in zone 4 of 6, sodium light )
6" F7 spec
127mm F9.4 Refractor
10 x 50 bin
ETX80 (finder)
Canon 20D
PST
DSI 1
and a curious mind



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astropup
sage
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Reged: 12/12/05
Posts: 423
Loc: Ann Arbor, MI
Re: Waiting time for PST repairs new [Re: John Carruthers]
      #2299634 - 04/02/08 09:29 AM

I was told about 8 weeks. I will know soon because that should be in about 1 more week.

--------------------
DBA Deep Space Observer 10" f/5 (GSO Dob)
Meade 114/500 4.5" f/8 Reflector
PST
Celestron Skymaster 15x70mm
Oberwerk 8x56mm




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NickH
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Reged: 05/09/06
Posts: 3717
Loc: Wiltshire, UK (near StoneHenge...
Re: Waiting time for PST repairs new [Re: astropup]
      #2299689 - 04/02/08 10:01 AM

Are Lunt still shipping on time?

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Don WModerator
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Reged: 05/19/03
Posts: 15139
Loc: Wisconsin, USA
Re: Waiting time for PST repairs new [Re: NickH]
      #2299706 - 04/02/08 10:09 AM

Since they haven't shipped anything yet, how would we know?

--------------------
Don Wyman
Obsession 18" f/4.5 #1166
W/Argo Navis DSC and Torus Primary


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cocobolo
Carpal Tunnel
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Reged: 10/27/07
Posts: 1550
Loc: british columbia, canada
Re: Waiting time for PST repairs new [Re: Don W]
      #2299756 - 04/02/08 10:31 AM

I guess you all saw the Lunt ad in S & T last month. Taking orders for April delivery. Then someone posted here to the effect that Lunt had altered some specifications and production was going to be delayed. There seemed to be no answer to just exactly what was to be altered. And it did not appear that anyone had contacted Lunt in this regard. Just rumour mongering.
I will get my dealer to contact Lunt to get the latest, since I have one on order. I shall let you know what they say.
Keith


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NickH
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Reged: 05/09/06
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Loc: Wiltshire, UK (near StoneHenge...
Re: Waiting time for PST repairs new [Re: cocobolo]
      #2299772 - 04/02/08 10:39 AM

Thank you Keith, that is exactly what I was referring to.

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cocobolo
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Reged: 10/27/07
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Re: Waiting time for PST repairs new [Re: cocobolo]
      #2299776 - 04/02/08 10:43 AM

Richard: I have a repaired PST, but the repair was done for the original owner.
I am a bit surprised that you were given a somewhat short turnaround time, as it is my understanding that generally speaking it has taken a minimum of 10 weeks to complete and return the repaired units. No doubt this time will increase as more units are returned.
Be assured, though, that the repaired scope will perform beautifully.
Keith


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NickH
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Reged: 05/09/06
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Loc: Wiltshire, UK (near StoneHenge...
Re: Waiting time for PST repairs new [Re: cocobolo]
      #2299803 - 04/02/08 10:59 AM

Keith

Don't be so sure on that. I can cite multiple instances where the repair, did fix the rust, it introduced serious astigmatism in the pentaprism assembly due to misalignment.

If the scope is "repaired" it should perform perfectly i.e have absolutely zero astigmatism in the optics, which we know they can have if the prism is correctly aligned (as in my CaK, Pete Lawrences CaK, and a few others), and have no rust.


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cocobolo
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Reged: 10/27/07
Posts: 1550
Loc: british columbia, canada
Re: Waiting time for PST repairs new [Re: NickH]
      #2299815 - 04/02/08 11:03 AM

I'm aware of the mis-alignment problem. Fortunately it is easily taken care of.
Mine was out about 7 degrees!!
Keith


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colinsk
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Reged: 01/17/08
Posts: 2170
Loc: CA
Re: Waiting time for PST repairs new [Re: cocobolo]
      #2299821 - 04/02/08 11:07 AM

I have been in contact weekly with Lunt Solar Systems both here and in private emails. The changes we have been talking about on this forum are to the 60mm Double Pass. They didn't want to offer me a ship date when I ordered mine (there are about 100 ahead of me). The feeling I get from Markus and from Rikki is that shipping will start with the 60mm single pass and the 200mm single pass very soon. There is a buzz of excitement there.

The websites have been lagging behind the information posted here by Markus. I am sure they are very excited for the big trade show on the east coast.

I am very excited to learn more about the full aperture filters and have a request for information in and I will share it when I can.

And of course I am obsessed with the double pass and will share first light when I can!

--------------------
Mahalo,
Colin Kaminski

Coulter 10.1" Dobsonian
TV-76/Baader Film White Light
LS60T/DS50/FT/BF1200
LDX-75
AT Voyager


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NickH
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Reged: 05/09/06
Posts: 3717
Loc: Wiltshire, UK (near StoneHenge...
Re: Waiting time for PST repairs new [Re: cocobolo]
      #2299851 - 04/02/08 11:18 AM

Quote:

I'm aware of the mis-alignment problem. Fortunately it is easily taken care of.
Mine was out about 7 degrees!!
Keith




But easily taken care of invalidates your warranty..


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Jim Rosenstock
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Posts: 4186
Loc: MD, south of the DC Nebula
Re: Waiting time for PST repairs new [Re: Don W]
      #2299906 - 04/02/08 11:47 AM

Quote:

Are Lunt still shipping on time?




Quote:

Since they haven't shipped anything yet, how would we know?




Well, since it's not "time" yet, I guess they're still technically "on time".

However, I'm also a firm believer in Hofstadter's Law:

http://en.wikipedia.org/wiki/Hofstadter's_Law

My guess--and it's only a guess--is that the Lunt team is laboring mightily to have a selection of a few demo products on hand at NEAF, and possibly a trickle of market-ready products soon thereafter.

As I've said before, I have confidence that the Lunt team has the capability of producing a quality product, and I'm in line for one of them.

Not a good time to start holding your breath, though.

Cheers,

Jim


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dgs©
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Reged: 03/29/04
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Loc: West Monroe, Louisiana
Re: Waiting time for PST repairs new [Re: Jim Rosenstock]
      #2299940 - 04/02/08 12:07 PM

Man! I knew I should have sent mine in long ago.

Should have taken advantage of my cloud conditions.
You know, sending the PST in might result in a long period of clear sky, during which I could get some use out of the 8"Ø at night.

Or would that only guarantee cloudless skies during daylight hours?

--------------------
- david
8"Ø Newtonian on SVP, Moonlite CR2, Telrad
PST Oberwerk Ultra 15x70 Orion Ultraview 10×50
Hand-me-down Sears Refractor (Discoverer) 60mm×900mm



"What we have done for ourselves alone dies with us; what we have done for others and the world, remains and is immortal." --Albert Pike


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colinsk
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Reged: 01/17/08
Posts: 2170
Loc: CA
Re: Waiting time for PST repairs new [Re: dgs©]
      #2299945 - 04/02/08 12:11 PM

Here I get fog at night when the Dob is down but sun in day. That is one of the main reasons I like solar observing.

--------------------
Mahalo,
Colin Kaminski

Coulter 10.1" Dobsonian
TV-76/Baader Film White Light
LS60T/DS50/FT/BF1200
LDX-75
AT Voyager


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cocobolo
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Reged: 10/27/07
Posts: 1550
Loc: british columbia, canada
Re: Waiting time for PST repairs new [Re: NickH]
      #2300462 - 04/02/08 04:01 PM

I sincerely hope that Meade doesn't mind us storing the PST upside down to keep the prism in line. Good heavens, next thing you know they'll be telling me I can't have sugar in my tea!!
Keith


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longfocus
sage


Reged: 02/03/07
Posts: 378
Loc: Sunshine Capital of Canada
Re: Waiting time for PST repairs new [Re: richardm123uk]
      #2300657 - 04/02/08 05:21 PM

Quote:

Hello All,

I sent back to PST for rust repair 15th January 2008. I was told 3-4 weeks turnaround time. After many calls I have just been told that the earliest it will be repaired in 5th May and will be back to me June!!!!.

I am kind of annoyed (to say the least). Customer service told me that I am lucky as it could be 10 months for people just sending in now.

I am seriously considering a LUNT

Cheers,
Richard




Technically, a Lunt IS a Coronado. Remember who started it all...

--------------------
<.5A PST
4" APO refractor
Premium TeleVue eyepieces
Waiting for my 17.5" reflector!
All achromats sold


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cocobolo
Carpal Tunnel
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Reged: 10/27/07
Posts: 1550
Loc: british columbia, canada
Re: Waiting time for PST repairs new [Re: longfocus]
      #2303532 - 04/03/08 08:54 PM

I have just received word from my dealer with regard to Lunt shipping and the changes now in place.
There are NO STATED SHIPPING DATES YET.
It seems they have actually added several different versions to their original lineup, and I will just refer you to their website for the updated information there. I may well have ordered a different scope had I known all these were going to be available!! C'est la vie!!
Keith


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