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kgf
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Reged: 07/30/07
Posts: 21
skyscout software update problems
      #2436586 - 06/03/08 05:30 AM

hello,i have a problem with my skyscout when i try to update its firmware.my pc is dual booting xp and vista 32bit.i have the same problem on both op systems.when i connect the skyscout via its usb cable,its softaware recognises it but when i press the update button to check for new updates it gives me a message that it cant connect to the celestron update site and i should check my firewalls.
firewalls are disabled and i have internet without any problems.does anyone have any idea what the problem might be?i have tried on anoher pc with xp i get the same problem there.im worried that my ss is faulty any suggestions gus?please help


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kgf
member


Reged: 07/30/07
Posts: 21
Re: skyscout software update problems new [Re: kgf]
      #2436618 - 06/03/08 06:16 AM

i have the same problem when i connect the skyscout once and then switch off and disconnect it.the program still says the same thing.it would be interesting to see if i could ping that server they have.dont know its address though.its really stupid that they couldnt set up another way to update.they have that sd slot sitting there with no use...

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kgf
member


Reged: 07/30/07
Posts: 21
Re: skyscout software update problems new [Re: kgf]
      #2439440 - 06/04/08 01:47 PM

problem solved,their server was down.

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