· Get a Cloudy Nights T-Shirt · Submit a Review / Article    Click here if you are having trouble logging into the forums Privacy Policy | Please read our Terms of Service | Signup and Troubleshooting FAQ | Problems? PM a Red or a Green Gu.... uh, User   You are not logged in. [Login] Forum Archives · Entrance · Main Index · Search · New user · Who's Online FAQ · Calendar Equipment Discussions >> Observatories Previous   Index   Next   Threaded   Pages: 1 rodney Vendor - Explora Dome Reged: 03/08/05 Posts: 904 Loc: Asbury, NJ Maxdome users       #2982982 - 03/14/09 07:09 AM Edit   Reply   Quote Quick Reply   Hello all, I am in the process of installing a Maxdome II system and am running into a PC connection problem. Everything installed fine on the observatory PC and the drivers are present. However when any attempt is used to connect to the Maxdome rotation board there is a COMM failure. I am using the required DB9 to RJ11 adapter provided from Maxdome. Also the provided RJ11 cable. I swapped the rotation board with the shutter board and reset the DIP switches with no luck. I know the COMM ports are working because I can swap comm ports and my telescope is recognized by the computer. Any ideas from other Maxdome users on what I could be missing. Everything else works fine at this point, limit switches and such. I am trying to finish up the install. I tried technical support but they are a little slow to respond. I appreciate any ideas. Clear skies, -------------------- Explora Dome information can be found here: www.exploradome.us Rodney Meade 10 SCT AT 8/F4 imaging scope 13 Truss C8-NGT Orion 80mm/F11 Canon 300D Canon XSi Two AS-GT mounts Extremely happy Explora Dome home observatory owner Post Extras:       rodney Vendor - Explora Dome Reged: 03/08/05 Posts: 904 Loc: Asbury, NJ Re: Maxdome users [Re: rodney]       #2985993 - 03/15/09 08:10 PM Edit   Reply   Quote Quick Reply   Bumpity, need some ideas here folks. There has to be a few Maxdome users on the forum. Or am I posting in the wrong area? Clear skies, -------------------- Explora Dome information can be found here: www.exploradome.us Rodney Meade 10 SCT AT 8/F4 imaging scope 13 Truss C8-NGT Orion 80mm/F11 Canon 300D Canon XSi Two AS-GT mounts Extremely happy Explora Dome home observatory owner Post Extras:       texasam member Reged: 02/11/09 Posts: 20 Re: Maxdome users [Re: rodney]       #2986091 - 03/15/09 09:35 PM Edit   Reply   Quote Quick Reply   Why dont you call exploradome and ask them? If they are promoting the use of Maxdome with thier dome, they should know how to help thier customers. Post Extras:       rodney Vendor - Explora Dome Reged: 03/08/05 Posts: 904 Loc: Asbury, NJ Re: Maxdome users [Re: texasam]       #2986577 - 03/16/09 07:03 AM Edit   Reply   Quote Quick Reply   Are you using a Maxdome II system in your dome? Understandable response. However, Explora Dome does not manufacturer the Maxdome II circuit boards. Diffraction Limited/Cyanogen manufactures the product in question. And they are not available for technical support. Explora Dome is well versed in the product being offered yet is not fully aware of what would cause this situation. Explora Dome was available for technical support this weekend and was extremely helpful. Also, the hardware that is supplied by Explora Dome is flawless. The wiring harnesses designed by Explora Dome are first class. Actually the hardware install took less than 2 hours, including the circuit boards. Getting it connected to the PC has been a week long drama. With no luck. Thank you for your consideration. -------------------- Explora Dome information can be found here: www.exploradome.us Rodney Meade 10 SCT AT 8/F4 imaging scope 13 Truss C8-NGT Orion 80mm/F11 Canon 300D Canon XSi Two AS-GT mounts Extremely happy Explora Dome home observatory owner Post Extras:       JAT Observatory Got Cookies? Reged: 02/20/05 Posts: 7153 Loc: Eastern PA Re: Maxdome users [Re: rodney]       #2987533 - 03/16/09 06:31 PM Edit   Reply   Quote Quick Reply   Rodney, I think your best bet is Cyanogen. George has always been very helpful and responsive whenever I needed help in the past. While it is very possible there is an issue with the boards, I would be surprised if both boards are suffering from a comm problem. I would think the first step would be to verify the wiring from the 9 pin to RJ-11 adapter out to the Maxdome-II board since your comm ports work. If you had another adapter you could just swap pins 2 & 3 and loop it back to another comm port using Hyperterm or some other terminal program, that would prove the wiring. -------------------- -Marcus Earth is the insane asylum for the universe! http://www.jatobservatory.org Domed, 12" LX200R on a Paramount ME - currently mothballed. Post Extras:       rodney Vendor - Explora Dome Reged: 03/08/05 Posts: 904 Loc: Asbury, NJ Re: Maxdome users [Re: JAT Observatory]       #2987556 - 03/16/09 06:45 PM Edit   Reply   Quote Quick Reply   Hey Marcus, Yeah I talked to Doug today and got some feedback on testing the wires, adapters and the boards themselves. It doesn't sound to hard to diagnose. However, after using the Celestron scope on the available COMM ports I will focus on the adapter and wires. Thank you, -------------------- Explora Dome information can be found here: www.exploradome.us Rodney Meade 10 SCT AT 8/F4 imaging scope 13 Truss C8-NGT Orion 80mm/F11 Canon 300D Canon XSi Two AS-GT mounts Extremely happy Explora Dome home observatory owner Post Extras:       Pages: 1 Previous   Index   Next   Threaded   Extra information 9 registered and 3 anonymous users are browsing this forum. 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