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Starlighter
Post Laureate
Reged: 08/03/07
Loc: Sunny California
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Wish me luck
#3084875 - 05/04/09 03:00 PM
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After talking with someone at tech support at Orion, I decided to give their SkyView AZ dual-head mount another try. The first one had a serious tension issue. No matter how hard I turned the knob, I couldn't apply enough tension to keep a scope from dropping when I changed out an eyepiece. They claim that's been fixed. I sure hope they're right.
Once I get it and can test it out, I'll report back.
One thing about Orion and that's unlike another vender/manufacturer who I won't name, they treat their customers right. They have excellent support. And they sell first class merchandise.
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antilles72
Carpal Tunnel
Reged: 03/06/07
Loc: Rhode Island
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Re: Wish me luck
[Re: Starlighter]
#3086210 - 05/05/09 09:23 AM
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Oh Boy. Here we go again. Good luck on the new again mount.
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CounterWeight
Postmaster
Reged: 10/05/08
Loc: Cloudyopolis, OR.
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Re: Wish me luck
[Re: antilles72]
#3086314 - 05/05/09 10:20 AM
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I think I've dealt with both equip vendors you mention, and yes Orion cusomer support is great - wishing you good luck in their addressing the problem and fixin' it.
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