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Jeff55
professor emeritus
Reged: 04/14/05
Loc: Boston MA
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Kudos To ADM
#3116419 - 05/20/09 10:19 AM
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I purchased a pair of azimuth knobs from Anthony Davoli at ADM Accessories. When one of the knobs wouldn't thread properly because the hole was slightly undersized Anthony not only suggested a solution but also offered to ship an 8mm tap for me to borrow to bring the opening back to spec. What a great guy...I wonder what other manufacturer would offer this level of customer service. The ORANGE knobs add so much to the appearance of the mount. I just ordered a pair of saddle knobs as well as they not only look great they also add a tremendous amount of functionality for cold New England winters.
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Eddy
Pooh-Bah
Reged: 09/30/04
Loc: Aix-en-Provence, France
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Re: Kudos To ADM
[Re: Jeff55]
#3116532 - 05/20/09 11:18 AM
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Hi Jeff,
I can agree with you. Anthony is a real nice guy. I don't know if you have the same expression in the Statea, but we say: "He would sell his shirt to help you out."
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QueueCT
super member
Reged: 06/25/08
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Re: Kudos To ADM
[Re: Eddy]
#3116763 - 05/20/09 01:33 PM
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In the States we say "He'd give you the shirt off his back" which amounts to the same thing. And this definitely describes Anthony's approach to customer service.
John
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