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Zebra24601
Postmaster
   
Reged: 10/09/05
Posts: 11474
Loc: San Gabriel Valley, CA 91770
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Just got off the phone with the folks from Orion. The tech reports he took it apart, looked around, put it back together, ran it through some practice slews and could not replicate the problem. So it looks like the simplest explanation was correct--power. Oy!
Apparently, my big jump start battery does not hold a charge for as long as I thought it did.
Best new is, they're shipping it back to me, no charge. Thanks, Orion! And thanks to you Cloudy Nights folks for your insights (even if they did make me feel like a fool!).
-------------------- Zebra24601
Meade 8" SCT w/UHTC * Celestron 100ED * Celestron C11 * Celestron Firstscope 80EQ
Meade LXD55 mount * Orion Sirius goto mount
Bushnell Voyager 4.5" Compact Reflector * Barska 15x70 binoculars * Galileoscope * Really cheap Tasco spotting scope
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GaryML
sage
   
Reged: 02/16/09
Posts: 321
Loc: San Diego, California
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Quote:
Just got off the phone with the folks from Orion. The tech reports he took it apart, looked around, put it back together, ran it through some practice slews and could not replicate the problem. So it looks like the simplest explanation was correct--power. Oy!
Apparently, my big jump start battery does not hold a charge for as long as I thought it did.
Best new is, they're shipping it back to me, no charge. Thanks, Orion! And thanks to you Cloudy Nights folks for your insights (even if they did make me feel like a fool!).
That's good service from Orion. By comparison, I sent my CG5-ASGT mount to Celestron for them to correct a goto pointing error - under warranty. They received it June 1. I called today and they still haven't repaired it, but indicated I was "at the top of the list." So I've waited 6 weeks and still haven't received service, yet you've received service after just a week or so.
I'm strongly disinclined to buy any Celestron-branded product in the future. In the event there is a Synta product I want to buy then I will go with Orion over Celestron.
-------------------- Sky conditions in San Diego, California:
Vixen VMC200L 8" corrected Cassegrain telescope on a Celestron CG-5 Advanced Series GT mount
Pentax eyepieces and Televue eyepieces & diagonal
Fujinon 16x70 Binoculars on a Manfrotto 028B/501HDV tripod
Celestron SkyScout
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Avatar: Gemini North on Mauna Kea, November, 2008.
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Zebra24601
Postmaster
   
Reged: 10/09/05
Posts: 11474
Loc: San Gabriel Valley, CA 91770
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Yeah, this was quicker than I expected, particularly with the Fourth of July holiday intervening. But the tech said he had powered it up and run through his test "for a couple of days," which I find impressive.
Assuming he got it off in the afternoon UPS (or FedEx--Don't know who they use) shipment, I'll probably get it within two weeks of when I sent it. With any luck, I won't even have missed a new moon weekend! 
[I'm heading to a dark sky location next Saturday, and was pretty much figuring it would be just the lxd55 and the 8" SCT. The call from Orion kinda caught me off-guard--pleasant surprise, though!].
-------------------- Zebra24601
Meade 8" SCT w/UHTC * Celestron 100ED * Celestron C11 * Celestron Firstscope 80EQ
Meade LXD55 mount * Orion Sirius goto mount
Bushnell Voyager 4.5" Compact Reflector * Barska 15x70 binoculars * Galileoscope * Really cheap Tasco spotting scope
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