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Equipment Discussions >> Mounts

Pages: 1
scholastic sledgehammer

Reged: 09/15/03

Loc: Burks Falls, Ontario, Canada
Losmandy - Great customer service
      #5471048 - 10/15/12 07:44 AM

I recently purchased a part for my G11 from a well known vendor. It arrived quickly. I noticed that it had threaded holes to add an accessory. I phoned Losmandy to get the part number for this accessory since it was not on the Losmandy website. Turned out, the accessory I wanted was part of the original purchase.

Rather then send me back to the vendor to correct the vendor's error, Losmandy sent me the part, free of charge.

Thanks, Bob

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Carpal Tunnel

Reged: 10/20/10

Loc: Rural Nova Scotia
Re: Losmandy - Great customer service new [Re: RGM]
      #5471057 - 10/15/12 07:56 AM

Glad to hear it!

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Reged: 05/24/06

Re: Losmandy - Great customer service new [Re: dawziecat]
      #5471125 - 10/15/12 09:14 AM

Good to hear, now some people would go back to the vendor in any case to get the part; and sell it.

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