Return to the Cloudy Nights Telescope Reviews home pageAstronomics discounts for Cloudy Nights members
· Get a Cloudy Nights T-Shirt · Submit a Review / Article

Click here if you are having trouble logging into the forums

Privacy Policy | Please read our Terms of Service | Signup and Troubleshooting FAQ | Problems? PM a Red or a Green Gu… uh, User

Equipment Discussions >> Mounts

Pages: 1
RGM
scholastic sledgehammer
*****

Reged: 09/15/03

Loc: Burks Falls, Ontario, Canada
Losmandy - Great customer service
      #5471048 - 10/15/12 07:44 AM

I recently purchased a part for my G11 from a well known vendor. It arrived quickly. I noticed that it had threaded holes to add an accessory. I phoned Losmandy to get the part number for this accessory since it was not on the Losmandy website. Turned out, the accessory I wanted was part of the original purchase.

Rather then send me back to the vendor to correct the vendor's error, Losmandy sent me the part, free of charge.

Thanks, Bob


Post Extras: Print Post   Remind Me!   Notify Moderator  
dawziecat
Carpal Tunnel
*****

Reged: 10/20/10

Loc: Rural Nova Scotia
Re: Losmandy - Great customer service new [Re: RGM]
      #5471057 - 10/15/12 07:56 AM

Glad to hear it!

Post Extras: Print Post   Remind Me!   Notify Moderator  
dobsoscope
sage
*****

Reged: 05/24/06

Re: Losmandy - Great customer service new [Re: dawziecat]
      #5471125 - 10/15/12 09:14 AM

Good to hear, now some people would go back to the vendor in any case to get the part; and sell it.

Post Extras: Print Post   Remind Me!   Notify Moderator  
Pages: 1


Extra information
12 registered and 32 anonymous users are browsing this forum.

Moderator:  Dave M, richard7, bilgebay, iceblaze 

Print Thread

Forum Permissions
      You cannot start new topics
      You cannot reply to topics
      HTML is disabled
      UBBCode is enabled


Thread views: 415

Jump to

CN Forums Home


Cloudy Nights LLC
Cloudy Nights Sponsor: Astronomics