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Escher
Pooh-Bah
*****

Reged: 08/30/07

Loc: Fenton, MI
So frustrated I'm near tears....
      #5544725 - 11/28/12 10:37 PM

I just got back from looking at the most beautiful scope I have ever seen. A gorgeous CPC1100 XLT.

Longstory short - local craigslist seller I had worked out a deal with. I listed all my stuff for sale, and most is int he process of being sold - so I'm without a scope.

I get there and the scope is setup. Seller comes out to show me the scope... its beautiful.

I ask him if we can go through the alignment, etc... SO I pull out my powertank and we hook it up.

Power on and..... and.... "initializing..."

10 seconds
20
30

Check power cord..
No dice.

Ohh no - check some things online - looks like a motherboard failure..

Plug into car AC

No dice..

Adjust power plug "split" for good contact...
No dice...

Take scope inside... AC power.

Nada..

"Initializing..."

I walked away...


The worst part?

Its just over 1 year old... and he pitched the packaging.. I told him I really dont want to deal with the warranty, especially without original packaging. I will call celestron and see if they will sell a replacement motherboard... if so, he may take less to cover that cost.... but I think this deal is dead.

I'm SSSSOOOOOOOOOOO upset... Man... I just dont really know what to do.

I could buy the scope as-is for a song... but I dontwant to deal with shipping it. I am very technically capable in electronics - is it worth trying to see if celestron will sell me a motherboard?

What should I do?

I have $2000 and no scope... and I really wanted to get into serious AP... I was planning on getting this and a fastar.. But I have had to sell everything I own to get this far.

man... nights like tonight I really just could cry...


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okieav8rAdministrator
I'd rather be flying!
*****

Reged: 03/01/09

Loc: Oklahoma!
Re: So frustrated I'm near tears.... new [Re: Escher]
      #5544788 - 11/28/12 11:10 PM

From having dealt with them in the past, I can tell you that Celestron is generally pretty reluctant to sell such parts for user installation and repair. But, it wouldn't hurt to contact them, tell them the situation, and about your electronics expertise. If they say no, then you'll at least know this probably isn't the telescope for you. Maybe others have had better luck with Celestron in such situations.

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Escher
Pooh-Bah
*****

Reged: 08/30/07

Loc: Fenton, MI
Re: So frustrated I'm near tears.... new [Re: okieav8r]
      #5544797 - 11/28/12 11:17 PM

From what I have been reading online, its not looking very good- they seem to be scaling back on selling parts...

Ohh well... too good to be true I suppose... man that bums me out.

The search continues...


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Midnight Dan
Postmaster
*****

Reged: 01/23/08

Loc: Hilton, NY, Yellow Zone (Bortl...
Re: So frustrated I'm near tears.... new [Re: okieav8r]
      #5544803 - 11/28/12 11:19 PM

There are several simple things that could be the problem. Sometimes, a problem like can be fixed by just re-flashing the handset with the latest firmware. Sometimes it is just a loose connector inside the base of the mount and it just needs to be reseated. But there's no way to tell if it's a simple solution or a more complicated/costly one without actually getting in there and trying. There's a reasonable chance that it's something simple, but it's a risk to buy as is. How much of a gambler are you?

-Dan


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Tom and Beth
Post Laureate


Reged: 01/08/07

Loc: Tucson, AZ
Re: So frustrated I'm near tears.... new [Re: Escher]
      #5544805 - 11/28/12 11:19 PM

Is "getting the scope for a song" cheap enough you can defork the tube, and get a German Equatorial Mount (GEM)??

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Escher
Pooh-Bah
*****

Reged: 08/30/07

Loc: Fenton, MI
Re: So frustrated I'm near tears.... new [Re: Tom and Beth]
      #5544824 - 11/28/12 11:35 PM

Not quite cheap enough to afford a CGEM as well -I told him the tube would be worth around $1200 with non-functional drive. I said we could possible do that and then If I can get the drive working I would pay him his total minus the repair costs... Which could work out pretty well...

I may see about going down there and popping the covers, and reseating everything to see if that helps. Its worth a try anyways...

Sorry for the pity party, but you knwo how it is - all pumped up and ready to try out a new scope and then .... bam... nothing.


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Escher
Pooh-Bah
*****

Reged: 08/30/07

Loc: Fenton, MI
Re: So frustrated I'm near tears.... new [Re: Escher]
      #5544830 - 11/28/12 11:39 PM

One thing I forgot to mention..

It HAD worked just before I arrived. He said he set it up, aligned it, and was slewing around looking at the moon and such. He turned it off shortly before I arrived...

Maybe it is a condensation issue..

I just sent him an email to see if I can drop by and pop the covers to reseat all the internal cabling... and have another go at it...

Maybe I'll get lucky.


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RTLR 12
Post Laureate
*****

Reged: 12/04/08

Loc: The Great Pacific NorthWest
Re: So frustrated I'm near tears.... new [Re: Escher]
      #5544980 - 11/29/12 05:09 AM

I don't think it is a mother board, as you call it, problem. I would almost guaranty that. There is a problem with the hand controller. What usually fixes this problem is to re-flash the hand controller. All it takes is the proper cables and the MC updater program from Celestron. As a side note the motor control board IS available from Celestron at $107. If you are thinking you need to replace the hand controller, they are available for $149.95, but like I said, this is a common and a simple problem to fix.

Stan


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Escher
Pooh-Bah
*****

Reged: 08/30/07

Loc: Fenton, MI
Re: So frustrated I'm near tears.... new [Re: RTLR 12]
      #5545007 - 11/29/12 06:21 AM

I have a nexstar serial cable, I assume that is what I need?

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RTLR 12
Post Laureate
*****

Reged: 12/04/08

Loc: The Great Pacific NorthWest
Re: So frustrated I'm near tears.... new [Re: Escher]
      #5545013 - 11/29/12 06:40 AM

You need these 2 cables or the equivalent to hook up to the bottom of the hand controller...

http://www.celestron.com/astronomy/cable-nexstar-rs-232.html

http://www.celestron.com/astronomy/celestron-cable-usb-to-rs-232-converter.html

...and this program;

http://www.celestron.com/c3/support3/index.php?_m=downloads&_a=viewdownlo...,7

Stan


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Escher
Pooh-Bah
*****

Reged: 08/30/07

Loc: Fenton, MI
Re: So frustrated I'm near tears.... new [Re: RTLR 12]
      #5545143 - 11/29/12 09:13 AM

WOOHOO!!!!!

He updated the software and its working again!!! I'm making plans to go over this afternoon...


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RTLR 12
Post Laureate
*****

Reged: 12/04/08

Loc: The Great Pacific NorthWest
Re: So frustrated I'm near tears.... new [Re: Escher]
      #5545226 - 11/29/12 10:16 AM

That's great news. Congratulations on your new scope! We need pictures....


Stan


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rookie
Good Night Nurse
*****

Reged: 01/14/06

Loc: St. Petersburg, FL
Re: So frustrated I'm near tears.... new [Re: RTLR 12]
      #5545945 - 11/29/12 06:13 PM


Hope it goes well for you Christopher.


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Gastrol
Pooh-Bah


Reged: 11/04/11

Loc: los angeles
Re: So frustrated I'm near tears.... new [Re: rookie]
      #5545968 - 11/29/12 06:24 PM

Right on!

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Escher
Pooh-Bah
*****

Reged: 08/30/07

Loc: Fenton, MI
Re: So frustrated I'm near tears.... new [Re: Gastrol]
      #5546232 - 11/29/12 08:54 PM

... one word...

AAAAAAAAAAMAZING!!!!

Pics soon...


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Escher
Pooh-Bah
*****

Reged: 08/30/07

Loc: Fenton, MI
Re: So frustrated I'm near tears.... new [Re: Escher]
      #5546255 - 11/29/12 09:08 PM Attachment (49 downloads)

Ok... So I only got one good pic - it was after sundown and I didnt have my tripod with me...

Scope is awesome - most accurate goto I have used to date. I saw the Blue Snowball for the first time tonight.

I'm selling everything that isnt nailed down to try and get a hyperstar for this beauty.

She is mounted in the dome and I put her to bed a short while ago.

I assume all is fine with keeping her out there in the winter months, correct? I always use a waterproof cover, and my dome doesnt leak so its just a CYA measure.

Anything I should worry about. I just put it in hibernate mode and pulled the plug like I did with my CG5.


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MikeBOKC
Post Laureate
*****

Reged: 05/10/10

Loc: Oklahoma City, OK
Re: So frustrated I'm near tears.... new [Re: Escher]
      #5546270 - 11/29/12 09:17 PM

It's just like bringing a new puppy home for the first night. About 2 .m. you will hear it whining "I want to see M42!" Which will look stunning in you 11 by the way.

Congrats on the new scope. BTW, one of the best upgrades to my CPC1100 is the dual speed feathertouch focuser. Of course you will soon have it all tricked out in many ways.


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Escher
Pooh-Bah
*****

Reged: 08/30/07

Loc: Fenton, MI
Re: So frustrated I'm near tears.... new [Re: MikeBOKC]
      #5546316 - 11/29/12 09:46 PM

It was not even a good viewing night, but I did anyway - thin high clouds.. I tried some imaging at 30 seconds, better tracking than I have had in the past on my CG5.. But the clouds cause lots of flare and low resolution...

I can't wait for M42!! I had an old Ultima 11 about two years ago, and that was something I had missed. I'm sure the XLT will be that much better...

Edited by Escher (11/29/12 09:47 PM)


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guangtou
sage


Reged: 03/27/10

Re: So frustrated I'm near tears.... new [Re: Escher]
      #5546712 - 11/30/12 06:56 AM

Congratulations! Being able to leave your scope set up make all the difference- if my skies at my home were dark enough to warrant it my very first post-scope investment would be a dome.

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dragonslayer1
Pooh-Bah


Reged: 02/25/12

Loc: SLC, UT
Re: So frustrated I'm near tears.... new [Re: guangtou]
      #5546977 - 11/30/12 11:04 AM

You Need to get the Celestron H/D Pro wedge.

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