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Equipment Discussions >> Reflectors

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orion61

*****

Reged: 10/20/07

Loc: Birthplace James T Kirk
Brown Truck pulls up, Scopes here, then....AARGH..
      #5615926 - 01/10/13 05:31 PM

I can hear a UPS truck from 2 blocks away, everyone knows the low rumble then the squeek of the brakes.
UPS brings boxes up to the porch, Frendly, Smiling..
I get the LXD-75 SN-8 unpacked then AW NUTS I see the Grapefruit
size dent in the bottom of the tube.
Pulling the correctover off the tube I see the secondary cover has come off and has been rattleing around on the top of the corrector for 1200 miles...AARGH....
Why dont scope Mfgrs realize a Metal secondary and Plastic push fit cap doesnt work when it gets cold because they expand and contract at different rates.. It fits tight
at room temp but ar 31 degrees the cap won't even stay on.
Now here we go with the 4 months of BS with UPS...


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Scanning4Comets
Markus
*****

Reged: 12/26/04

Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: orion61]
      #5615954 - 01/10/13 05:54 PM

UPS = OOPS

LOL!

Sorry to hear about that. it's also true of some eyepiece caps that are hard plastic. Perfect fit @ room temp, then it contracts in the cold and barely goes on.


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Jon Isaacs
Postmaster
*****

Reged: 06/16/04

Loc: San Diego and Boulevard, CA
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: orion61]
      #5616757 - 01/11/13 07:20 AM

Quote:

Now here we go with the 4 months of BS with UPS...




Sounds like a bad deal... Now here we go with the 4 months of BS with UPS... But it also sounds like it was not properly packaged.. Did UPS Package the scope also or just transport it?

Jon


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orion61

*****

Reged: 10/20/07

Loc: Birthplace James T Kirk
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: Jon Isaacs]
      #5616778 - 01/11/13 07:40 AM

UPS just transported it but there wasn't a 6" gash in the side of the box when shipped..
OTA was wrapped a blanket taped up then box was filled with peanuts, about 2-3" all the way around it.


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Bill W.
Carpal Tunnel
*****

Reged: 10/09/05

Loc: Western PA, USA
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: orion61]
      #5616794 - 01/11/13 07:55 AM

Sorry to hear about your luck... I'm not a believer of peanuts when you're shipping something heavier that will possibly settle. I read a post years ago from a guy who shipped a 10" LX200 in peanuts. To say it was trashed is being too nice. Good luck with UPS.

-Bill


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pstarr
Carpal Tunnel
*****

Reged: 09/17/04

Loc: NE Ohio
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: Bill W.]
      #5616842 - 01/11/13 08:42 AM

Don't feel bad. I got a package from FedEx last week that tracking showed being delivered. I couldn't find it around my house. I called the local FedEx hub and the guy said it was left by a green container in your drive way. The green container was my rubbish dumpster waiting to be emptied. Guess where my package went. Yep, picked up with the trash. I'm still hashing out a replacement with the company.

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csrlice12
Postmaster
*****

Reged: 05/22/12

Loc: Denver, CO
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: pstarr]
      #5616861 - 01/11/13 08:56 AM

UPS should make this right. Local drivers should know what the local trash containers look like (maybe because they live there and use them too.) It's to the point they don't even knock anymore, just drop the package on the porch and run....

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bherv
Carpal Tunnel
*****

Reged: 03/10/06

Loc: WMass
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: csrlice12]
      #5616920 - 01/11/13 09:38 AM

The driver usually isn't the one responsible for the damage. It is usually the goons working in the processing centers. They just toss things around like everything is full of feathers. Good luck with UPS.
Barry


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JIMZ7
Pooh-Bah
*****

Reged: 10/22/05

Loc: S.E.Michigan near DTW
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: bherv]
      #5616993 - 01/11/13 10:35 AM

Unreal-but it's real. I wrote this before on CN sometime ago. I followed a UPS truck when all of a sudden his backdoor opened up & a package fell out-rolling around many times. I picked it up and chased the UPS truck for nearly a mile. When he finally stopped I showed him the package. Do we get paid for delivering packages to the UPS man? I hear stories of Brinks trucks losing bags of money in the streets. Now that's interesting!

Jim


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hottr6
Carpal Tunnel
*****

Reged: 06/28/09

Loc: 7,500', Magdalena Mtns, NM
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: Bill W.]
      #5617009 - 01/11/13 10:46 AM

Peanuts..... bad!

I use only bubble-wrap and/or J-roll if original shipping materials are not available.

Ask sellers NOT to use peanuts.


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csrlice12
Postmaster
*****

Reged: 05/22/12

Loc: Denver, CO
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: hottr6]
      #5617022 - 01/11/13 10:51 AM

Nothing like an OTA full of styrofoam peanuts to make your day.....

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Jon Isaacs
Postmaster
*****

Reged: 06/16/04

Loc: San Diego and Boulevard, CA
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: JIMZ7]
      #5617026 - 01/11/13 10:53 AM

Quote:

Unreal-but it's real. I wrote this before on CN sometime ago. I followed a UPS truck when all of a sudden his backdoor opened up & a package fell out-rolling around many times. I picked it up and chased the UPS truck for nearly a mile. When he finally stopped I showed him the package. Do we get paid for delivering packages to the UPS man? I hear stories of Brinks trucks losing bags of money in the streets. Now that's interesting!

Jim




Any discussion of UPS delivery procedures needs a bit of humor.

Ace Ventura: Pet Detective Delivery Scene

Jon


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KerryR
Carpal Tunnel
*****

Reged: 12/05/07

Loc: SW Michigan
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: Jon Isaacs]
      #5617081 - 01/11/13 11:25 AM

There may be TWO issues here: inadequate packing, and, of course, rough handling by UPS. Stuff needs to be packed under the assumption it's going to be handled roughly, unfortunate though that is.

The problem with using peanuts to pack large and/or heavy objects is that they simply move out of the way and allow the contents that are supposed to be protected to settle directly against the sides of the box. Less of an issue with light objects or small volumes where the peanuts can be packed fairly tightly to prevent shifting. Another option is to pack peanuts in several different bags and pack the bags around the object, the bags help limit shifting.

Big things need to be packed with solid supports so that the contents are suspended well away from the sides of the box so that dents can't reach it.


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bherv
Carpal Tunnel
*****

Reged: 03/10/06

Loc: WMass
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: KerryR]
      #5617145 - 01/11/13 11:59 AM

That is why I always pack heavier items with solid foam pieces and plenty of bubble wrap. I also pack it fairly tight so item won't shift. Whenever possible I ship with USPS, they seem to handle packages better. I never have box marked fragile.
Barry


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orion61

*****

Reged: 10/20/07

Loc: Birthplace James T Kirk
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: bherv]
      #5617216 - 01/11/13 12:45 PM

I used to have a young guy work for me that loaded trucks for them at night, He used to say they tried to see who could throw the packages the farthest trying to hit the correct loading spot!! The night MGR was in his 20's
and knew about it!!!!
When I worked at Gateway a guy had an issue with his laptop,
We took good care of folks and sent out a pre paid box to them. When he asked how it shipped he exclaimed OH GOD NO!
He was a UPS exec... I had to chuckle about that!
But the point about peanuts was right..
TAKE NOTE!!! those foam peanuts jiggle and rub against each other and can store up MASSIVE ESD (Electro Static Discharg!) I've seen more than one compurer come in Shorted out due to being zapped!


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KerryR
Carpal Tunnel
*****

Reged: 12/05/07

Loc: SW Michigan
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: orion61]
      #5617254 - 01/11/13 01:06 PM

Makes you wonder how much UPS would have to pay out in claims, before they began to crack down on handling issues. My guess is that the payouts would have to exceed revenue collected by you and I when we insure our packages-- most of the time, things survive the journey, which is amazing when we hear the kinds of stories we do.

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csrlice12
Postmaster
*****

Reged: 05/22/12

Loc: Denver, CO
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: KerryR]
      #5617579 - 01/11/13 04:48 PM

Have to admit that Fedex is better then UPS. About 3 years ago I bought a Bose sound system for the TV thru AAFES (Military Exchange) mail order. Luckily I was home when it arrived. The drive said his instructions were, if not home, leave by door (these were the instructions from AAFES, not me, this is their "default" delivery). Could you imagine not being home and a big box marked "BOSE HOME THEATER" on the side sitting on your porch....and for how long.......so, be careful who you order thru, or at least check to see if they offer delivery instructions/options.

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Jon Isaacs
Postmaster
*****

Reged: 06/16/04

Loc: San Diego and Boulevard, CA
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: orion61]
      #5617850 - 01/11/13 07:32 PM

Quote:

But the point about peanuts was right..




It sounded to me like the scope was not sufficiently well packaged. Double boxing, lots of tape and bubble wrap.. Collimation bolts checked for snugness, other screws, nuts and bolts checked for tightness. Shipping a scope with a corrector plate is always a concern.

At one time I worked for a small LTL trucking company, I pack accordingly.

Jon


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Bill W.
Carpal Tunnel
*****

Reged: 10/09/05

Loc: Western PA, USA
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: csrlice12]
      #5618172 - 01/11/13 10:48 PM

Quote:

Have to admit that Fedex is better then UPS. About 3 years ago I bought a Bose sound system for the TV thru AAFES (Military Exchange) mail order. Luckily I was home when it arrived. The drive said his instructions were, if not home, leave by door (these were the instructions from AAFES, not me, this is their "default" delivery). Could you imagine not being home and a big box marked "BOSE HOME THEATER" on the side sitting on your porch....and for how long.......so, be careful who you order thru, or at least check to see if they offer delivery instructions/options.




I'm trying to understand why it was the driver's fault for following the shipper's instructions. There are people out there that would complain when you don't leave the package. It would seem you have to be a fortune teller at times. You can always ask the shipper to require a signature for delivery. I had a package delivered today from ADM. I live up a short lane. My mail comes early so I went down to check it early. USPS had shoved my package in my mailbox with about 4 inches sticking out. My mailbox was open and it was raining. If I had not gone down and checked my mail, all of my mail would have been soaked. I was lucky to be off this week. FedEx regularly leaves packages at my house for people over on the next block. USPS regularly gives us mail for other people. I deal with customers that often tell me how high their claims are for FedEx ground compared to UPS. FedEx (NDA) seems to be decent. I guess it really boils down to the human factor. There are plenty of UPS, FedEx and USPS employees that go the extra mile for their customers every day that get a bad rap for bad packing or some gorilla that toss the package on it way.

-Bill


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orion61

*****

Reged: 10/20/07

Loc: Birthplace James T Kirk
Re: Brown Truck pulls up, Scopes here, then....AARGH.. new [Re: Jon Isaacs]
      #5618746 - 01/12/13 10:26 AM

Quote:

Quote:

But the point about peanuts was right..




It sounded to me like the scope was not sufficiently well packaged. Double boxing, lots of tape and bubble wrap.. Collimation bolts checked for snugness, other screws, nuts and bolts checked for tightness. Shipping a scope with a corrector plate is always a concern.

At one time I worked for a small LTL trucking company, I pack accordingly.

Jon



I would usually agree with you except for the 4" x 1.5" hole punched into the side of the box


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