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GpB311
sage


Reged: 05/29/12

Loc: Los Angeles, CA
Android Skysafari problems new
      #5586568 - 12/24/12 01:15 AM

Ive had Skysafari plus for a number of months and it has always been flawless, but for the last 2 or 3 weeks now it has been freezing upon start up almost every single time.
Ive tried clearing the apps data and force stopping it, but that doesnt seem to help with any sort of reliability. It also doesnt seem to need any updates, so Im not sure what else to do.

Anyone else been having any trouble lately? Ive seen some reviews complaining of something similar, but it was always an immediate thing while mine has only just started.


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ThreeD
Pooh-Bah


Reged: 12/23/08

Loc: Sacramento suburbs
Re: Android Skysafari problems new [Re: GpB311]
      #5586571 - 12/24/12 01:21 AM

Have you tried contacting Southern Stars (the publisher)? They have a yahoo group and also respond to email.

I've been using Pro on my HP touchpad running a Cyanogenmod ICS nightly with no issues.


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slowflow
newbie


Reged: 11/08/12

Re: Android Skysafari problems new [Re: ThreeD]
      #5586615 - 12/24/12 03:05 AM

Mine has shutdown on an HTC one S and I have contacted the supplier who was unable to help. They were very responsive.

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Jon Isaacs
Postmaster
*****

Reged: 06/16/04

Loc: San Diego and Boulevard, CA
Re: Android Skysafari problems new [Re: GpB311]
      #5586740 - 12/24/12 07:59 AM

My guess is that something is corrupted. My guess is that if you delete Sky Safari and then reinstall it, it will work. It's time consuming to be sure but hopefully worth it.

I have been running the Plus version on my phone and tablet without any problems other than cloudy skies.

Jon


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btschumy
Vendor - Simulation Curriculum
*****

Reged: 04/13/04

Loc: Longmont, CO, USA
Re: Android Skysafari problems new [Re: Jon Isaacs]
      #5587091 - 12/24/12 11:48 AM

It is probably the case that the startup settings file needs to be deleted. This is *not* deleted by simply uninstalling and reinstalling the app.

We have identified a long standing bug where selecting stars or objects with long names can result in a situation where the app can fail on startup. We will have this fixed in a new release that we hope to have out before the end of the year.

To delete your Settings file, you must access your SD card on the device. The file you want to remove is:

/sdcard/SkySafari Pro/Saved Settings/[CurrentSettings].skyset

Depending upon your system, the first part of this path, "sdcard", could be called something else. Also if this is Plus and not Pro, change "SkySafari Pro" to "SkySafari Plus"


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Mike Lynch
sage
*****

Reged: 04/07/06

Re: Android Skysafari problems new [Re: ThreeD]
      #5591831 - 12/27/12 09:08 PM

ThreeD,

I sent you a PM, but, like me, you may not watch for such messages much!


I also have Sky Safari on my Touchpad, running Cyanogen Mod, of course.

What's your experience with this setup outside at night? Does the TP run for very long...or do you have it plugged into another electrical source?

I've not taken mine out into the field yet....

Any other challenges with this setup? (Dew, temperature, bright screen, ease of use for searching out dim objects, etc)

Mike Lynch
Frankfort KY USA


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Starman81
Carpal Tunnel
*****

Reged: 03/06/08

Loc: Metro Detroit, MI, USA
Re: Android Skysafari problems new [Re: Mike Lynch]
      #5595084 - 12/29/12 08:19 PM

I am coming from using SkySafari Pro on the iPhone 4 and have replaced that with an Android phone (Motorola RAZR MAXX HD). I have found a few areas where the Android version is behind the iOS version (see below). I also use SSP on the iPad Mini, so some of these features may only be available there, but it would be GREAT for the Android version to follow suit!

- In the Custom Observing Lists, user must check the check box 'Observed' or is not able to enter any comments about the observation. In iOS, entering comments about the observation is allowed without having to check the checkbox.

- FPS indicator shows up randomly at times.

- Accessing the on-screen shortcuts for Field of View (upper-right hand) and Cardinal directions/mag limits/grids (upper-left hand) takes a very, very precise touch. Can this be fixed to allow for a more general touch in those areas?

- There is no 'Highlight Objects' option for Custom Observing Lists--this is a very nice feature which I would love to see in the Android version.

Thanks in advance!


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btschumy
Vendor - Simulation Curriculum
*****

Reged: 04/13/04

Loc: Longmont, CO, USA
Re: Android Skysafari problems new [Re: Starman81]
      #5598041 - 12/31/12 02:00 PM

Quote:


- In the Custom Observing Lists, user must check the check box 'Observed' or is not able to enter any comments about the observation. In iOS, entering comments about the observation is allowed without having to check the checkbox.

- FPS indicator shows up randomly at times.

- Accessing the on-screen shortcuts for Field of View (upper-right hand) and Cardinal directions/mag limits/grids (upper-left hand) takes a very, very precise touch. Can this be fixed to allow for a more general touch in those areas?

- There is no 'Highlight Objects' option for Custom Observing Lists--this is a very nice feature which I would love to see in the Android version.

Thanks in advance!




All these are fixed in a release we will push out in the next day or so.


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Digital Don
Carpal Tunnel
*****

Reged: 01/20/04

Loc: Manteno, IL
Re: Android Skysafari problems new [Re: btschumy]
      #5598772 - 12/31/12 09:22 PM

"All these are fixed in a release we will push out in the next day or so."

Woo Hoo!

Don


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tjay
Carpal Tunnel
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Reged: 02/03/07

Loc: just outside of Toronto
Re: Android Skysafari problems new [Re: Digital Don]
      #5598895 - 12/31/12 11:17 PM

Quote:

"All these are fixed in a release we will push out in the next day or so."

Woo Hoo!

Don




Double Woo Hoo!


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fetoma
Carpal Tunnel
*****

Reged: 09/26/06

Loc: Southern New Jersey
Re: Android Skysafari problems new [Re: tjay]
      #5598968 - 01/01/13 12:31 AM

I'm ready to purchase myself, but not until this new release rolls out. Please keep us informed Bill!

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Starman81
Carpal Tunnel
*****

Reged: 03/06/08

Loc: Metro Detroit, MI, USA
Re: Android Skysafari problems new [Re: tjay]
      #5600697 - 01/02/13 03:06 AM

Quote:

Quote:

"All these are fixed in a release we will push out in the next day or so."

Woo Hoo!

Don




Double Woo Hoo!




That is very good news indeed. Also, pretty nice to have this kind of communication with the software engineer--thanks Bill!

I am going to ready my next list!


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GpB311
sage


Reged: 05/29/12

Loc: Los Angeles, CA
Re: Android Skysafari problems new [Re: btschumy]
      #5601969 - 01/02/13 09:08 PM

I went ahead and deleted it and it did start right up after that, but when I went to check the "tonights best" option, it crashed. It immediately froze upon next start up and gave me a Skysafari is not responding message.

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btschumy
Vendor - Simulation Curriculum
*****

Reged: 04/13/04

Loc: Longmont, CO, USA
Re: Android Skysafari problems new [Re: fetoma]
      #5603369 - 01/03/13 04:58 PM

Quote:

I'm ready to purchase myself, but not until this new release rolls out. Please keep us informed Bill!



FYI: The new 1.7.1 release is now available on Google Play.


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tjay
Carpal Tunnel
*****

Reged: 02/03/07

Loc: just outside of Toronto
Re: Android Skysafari problems new [Re: btschumy]
      #5603892 - 01/03/13 11:28 PM

Quote:

Quote:

I'm ready to purchase myself, but not until this new release rolls out. Please keep us informed Bill!



FYI: The new 1.7.1 release is now available on Google Play.




I've already upgraded. Thanks


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Digital Don
Carpal Tunnel
*****

Reged: 01/20/04

Loc: Manteno, IL
Re: Android Skysafari problems new [Re: btschumy]
      #5605590 - 01/04/13 09:10 PM

"FYI: The new 1.7.1 release is now available on Google Play."

And what a very nice upgrade it is!

Don


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Starman81
Carpal Tunnel
*****

Reged: 03/06/08

Loc: Metro Detroit, MI, USA
Re: Android Skysafari problems [Re: Digital Don]
      #5625527 - 01/16/13 12:45 AM

The update is working well. Here is another suggestion for both the Android and iOS version:

- When 'Highlight Objects' is selected for a Custom Observing List, objects that lie within the 'Highlighted Objects' are not able to be selected. For example, you cannot select stars/double stars in a cluster to see their information nor can you select DSOs within DSOs, like the planetary nebula (NGC 2438) within M46.


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