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Equipment Discussions >> Refractors

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snowboycosmos
super member


Reged: 07/18/12

thank you Astronomics new
      #5625702 - 01/16/13 06:57 AM

shipping sorted.
many thanks
snowboycosmos

Edited by snowboycosmos (01/16/13 12:09 PM)


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astroricardo
sage
*****

Reged: 11/14/11

Loc: Marietta, GA
Re: Are Astronomics Astronomically Busy? new [Re: snowboycosmos]
      #5625798 - 01/16/13 08:58 AM

I don't know about that but you do realize they host this site right?

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t.r.
Post Laureate
*****

Reged: 02/14/08

Loc: Upstate NY
Re: Are Astronomics Astronomically Busy? new [Re: astroricardo]
      #5625812 - 01/16/13 09:05 AM

SPAM filters on your email perhaps. Call them.

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azure1961p
Postmaster
*****

Reged: 01/17/09

Loc: USA
Re: Are Astronomics Astronomically Busy? new [Re: astroricardo]
      #5625813 - 01/16/13 09:06 AM

All the more reason then to rectify this mans complaint. Though in their defense the purchases I made over the phone was well handled and professional. I never have gotten the rude New York camera store treatment and brother they are cavemen up there. Astronomics has a great track record actually. I'm confident this will be worked out but I feel for the guys frustration.

Pete


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rflinn68
Carpal Tunnel


Reged: 03/09/12

Loc: Arkansas
Re: Are Astronomics Astronomically Busy? new [Re: azure1961p]
      #5625855 - 01/16/13 09:32 AM

Which refractor did you buy? I agree with t.r., give them a call. I almost always get an email from them confirming the purchase and then another email with tracking details. I'm sure things will be fine.

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csrlice12
Postmaster
*****

Reged: 05/22/12

Loc: Denver, CO
Re: Are Astronomics Astronomically Busy? new [Re: astroricardo]
      #5625930 - 01/16/13 10:22 AM

Quote:

I don't know about that but you do realize they host this site right?




Shouldn't make a difference. That being said, this is not the norm for Astronomics that I've experienced. I'm still waiting on some ES82's ordered in May, but Astronomics has always replied when I've asked a status (truth is nobody's seeing ES eyepiece shipments yet). Maybe shoot them another e-mail or try calling.


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AstronomicsAdministrator
Vendor if you must, AKA The Mighty Kong.
*****

Reged: 06/07/04

Loc: Right Here
Re: Are Astronomics Astronomically Busy? new [Re: csrlice12]
      #5625963 - 01/16/13 10:42 AM

What is the name the order is under and what product did you order? Usually an e-mail is sent with a shipping quote.

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snowboycosmos
super member


Reged: 07/18/12

Re: Are Astronomics Astronomically Busy? new [Re: Astronomics]
      #5626039 - 01/16/13 11:28 AM

ASTRONOMICS HAVE NOW SORTED IT OUT. SORRY FOR MY IMPATIENCE. THANK YOU ASTRONOMICS
SNOWBOYCOSMOS

Edited by snowboycosmos (01/16/13 12:06 PM)


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AstronomicsAdministrator
Vendor if you must, AKA The Mighty Kong.
*****

Reged: 06/07/04

Loc: Right Here
Re: Are Astronomics Astronomically Busy? new [Re: snowboycosmos]
      #5626043 - 01/16/13 11:37 AM

PM with a quote is being sent now. You may want to check your spam filters as two separate people sent a response. Cyber space lost I guess.

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snowboycosmos
super member


Reged: 07/18/12

Re: Are Astronomics Astronomically Busy? new [Re: Astronomics]
      #5626090 - 01/16/13 12:10 PM

michael thank you
forgive me my impatience
snowboycosmos


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snowboycosmos
super member


Reged: 07/18/12

Re: Are Astronomics Astronomically Busy? new [Re: snowboycosmos]
      #5626095 - 01/16/13 12:16 PM

please delete this post if you like...
i don't know you guys hosted this site
dorry
snowboycosmos


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AstronomicsAdministrator
Vendor if you must, AKA The Mighty Kong.
*****

Reged: 06/07/04

Loc: Right Here
Re: Are Astronomics Astronomically Busy? new [Re: snowboycosmos]
      #5626102 - 01/16/13 12:25 PM

Really no worries at all. Glad we were able to help.

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Binojunky
Carpal Tunnel
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Reged: 12/25/10

Re: Are Astronomics Astronomically Busy? new [Re: Astronomics]
      #5626158 - 01/16/13 12:58 PM

Do Astronomics ship to Ontario Canada??.DA.

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snowboycosmos
super member


Reged: 07/18/12

Re: Are Astronomics Astronomically Busy? new [Re: Binojunky]
      #5626299 - 01/16/13 02:28 PM

Astronomics I apologise. The shipping email was sent but must've gotten lost in cyberspace. So no fault of theirs. Astronomics sorted the problem right away so a big thanks to them. Very much looking forward to this new scope. Sorry for any confusion. Snowboycosmos.

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junomike
Carpal Tunnel
*****

Reged: 09/07/09

Loc: Ontario
Re: Are Astronomics Astronomically Busy? new [Re: Binojunky]
      #5626325 - 01/16/13 02:48 PM

Dave, They will ship to Canada, but only Items that have no Canadian Dealers. I did purchase a SW 8" SCT/EQ5P a few years back for the close out price of $999, but It wasn't supposed to be available as we have SW Dealers in Canada.
I didn't mind though as, even after paying the shipping and Taxes, I saved $500.

Mike


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Erik Bakker
Carpal Tunnel
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Reged: 08/10/06

Loc: The Netherlands, Europe
Re: thank you Astronomics new [Re: snowboycosmos]
      #5626351 - 01/16/13 03:02 PM

Glad it all worked out so quickly and that our sponsor did things right from the start. I still remember reading their printed magazine-ads many years ago stating: "... our 5th year in business". Amazing how time flies. Where did the printed astronomy magazines go?

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Dougal
Carpal Tunnel
*****

Reged: 01/11/06

Loc: NC
Re: thank you Astronomics new [Re: Erik Bakker]
      #5627013 - 01/16/13 08:58 PM

Astronomics rocks, I've had nothing but great service from them.

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Daniel Mounsey
Vendor (Woodland Hills)
*****

Reged: 06/12/02

Re: thank you Astronomics new [Re: Dougal]
      #5627126 - 01/16/13 10:12 PM

Agreed. I purchased a little Astrotech 66 and love it to this day. Wonderful people and wonderful service.

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Jan Owen
Pooh-Bah


Reged: 02/12/06

Loc: Sun City West, Arizona
Re: thank you Astronomics [Re: Daniel Mounsey]
      #5627157 - 01/16/13 10:33 PM

+3 Same here... Been a customer since Mike was a pup. Never a bad experience; GREAT folks...

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stevew
Now I've done it


Reged: 03/03/06

Loc: British Columbia Canada
Re: thank you Astronomics new [Re: snowboycosmos]
      #5627280 - 01/17/13 12:25 AM

Quote:

shipping sorted.
many thanks
snowboycosmos



Huh? Did I miss something?


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