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Thanks for the info Paul. I have the Tri36M that I got from Rob last March or so. What a nice piece. I have a friend who tried in vain to get in touch with him recently to get the same tripod, and ended up getting the Bisque tripod (MX mounts for us both).

So this pretty much explains why he's a bit unresponsive.

Jeff

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M13 & Adam...I sorta felt the same way, but then realized that astronomy is SUCH a niche area and so many people sell products, but they actually have other primary careers, so I've learned patience. If I NEED something, then I'd buy elsewhere, if I don't (like Rob's tripod right now, as my iOptron pier works great, just trying to streamline the workflow), then I'll wait.

Better communication? Yup, that'd be great, but I ain't going to get torn up over it. If I don't buy from Rob (or, whomever), then I don't. Now, if it's a bigger company (like Meade, Celestron, etc.) then I expect more professionalism, but for the "little guys," if it doesn't work for you, don't buy. Getting mad can't really help when it's a lone person or two trying to do this in their spare time.

On the other, other hand, I like to give credit to the really good guys, too, which a lot of people forget to do, usually just complaining when it's bad. iOptron's been great with customer support, the PowerNewt guys, Astrofactors.

Me, wish I could have a Rob Miller tripod right now...but if he's going through a rough patch, then I feel for him, since it's not really going to change my world one way or the other that much. If enough people can't/don't/won't buy from him, then he folds, and that's rougher still.

Just my 1/2 cents,

Paul

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Paul,
I sent Rob e-mails to both his e-mail addresses twice over the last month.
I did not get any response nor any indication that the e-mails were even opened.
I can call him but as I am in Israel I am not sure he will call back.

This is not an attempt to bash Rob (I realize he may have a lot on his hands now trying to establish a new venture single handedly).

It's just that there's a hot new DM6 mount burning my fingers for want of a proper tripod to ride on

If he just wrote back - " Hi, I'll get back to you in April" or even better, left a message to the general public at his website saying when he is going to taking orders again,
I would at least know where I stand and be able to make an informed decision.

That said, I would still love to be able to order a tripod from him if he is still in bussiness.

Edited by ASTERON (02/14/13 05:36 AM)

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