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mpesik
member


Reged: 09/24/12

How difficult is it to obtain hardware from SBIG.? new
      #5787147 - 04/08/13 11:27 PM

Hello.
How much of a problem is it it to obtain hardware such as the C.D from SBIG for a CCD Camera ?
I have the ST-2000XM and am dieing to use it!!!


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Tom and Beth
Post Laureate


Reged: 01/08/07

Loc: Tucson, AZ
Re: How difficult is it to obtain hardware from SBIG.? new [Re: mpesik]
      #5787215 - 04/09/13 01:01 AM

Phone call?

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kfrederick
Carpal Tunnel


Reged: 02/01/08

Re: How difficult is it to obtain hardware from SBIG.? [Re: Tom and Beth]
      #5787642 - 04/09/13 09:15 AM

They have a big yahoo group

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Raginar
Post Laureate
*****

Reged: 10/19/10

Loc: Rapid CIty, SD
Re: How difficult is it to obtain hardware from SBIG.? new [Re: kfrederick]
      #5789393 - 04/09/13 11:57 PM

Just call or email. They are very friendly towards supporting old products. For instance, I purchased my ST-10XMEI on Ebay and sent it to them for a look at. They found some things that had been done to it (removed a glass window for instance that was critical) and installed a guide camera for me.

I think it was about 150 bucks to have them clean, test and do minor repairs. After that, it was based on parts/labor required.

I was extremely happy with the service I received. Give them a call if you can.

Chris


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