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gillmj24
Post Laureate
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Reged: 12/06/05

Loc: PA
Double emails from astronomics?
      #6050407 - 08/28/13 10:33 AM

Is anyone else getting double emails for every sale? I'd rather receive two than none so I don't want to unsubscribe, I'm just wondering if the problem was just me or not. Both emails are sent about 10 minutes apart to the same address, so it's not like auto-forwarding of my alternate email is to blame.

Not a huge deal, and not complaining.... just curious!
Thanks!


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MikeCatfin
scholastic sledgehammer


Reged: 03/12/04

Loc: NJ, USA
Re: Double emails from astronomics? new [Re: gillmj24]
      #6050439 - 08/28/13 10:55 AM

I too get the emails in duplicate and like you did not want to unsubscribe fearing I would get none.

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frebieAdministrator
Chief assistant to the assistant chief


Reged: 04/29/08

Loc: Neither here nor there.
Re: Double emails from astronomics? new [Re: MikeCatfin]
      #6050603 - 08/28/13 12:24 PM

Sorry that you both have had double emails filling your inbox. You are probably signed up on both the Astronomics and Cloudy Nights mailing lists.

Next time you get duplicate emails, go to the bottom of each email. You'll see a line that says "You are receiving this email because you opted in at our website www.astronomics.com" or ends with "our website www.cloudynights.com."

Below that will be a line that says "Unsubscribe your email address @ (the address of either of our websites)."

Choose the duplicate email you want to stop getting, click on the "Unsubscribe" link, and you will be unsubscribed from that particular mailing list. That should solve the problem. If not, give us a call and we'll see if we can figure out where the problem lies. Hope this helps.


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Starman27
Post Laureate
*****

Reged: 01/29/06

Loc: Illinois, Iowa
Re: Double emails from astronomics? new [Re: frebie]
      #6050871 - 08/28/13 02:55 PM

So that's why. I just thought I was special. Thanks for the fix.

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gillmj24
Post Laureate
*****

Reged: 12/06/05

Loc: PA
Re: Double emails from astronomics? new [Re: Starman27]
      #6051090 - 08/28/13 05:11 PM

Ahaa!! Thanks for the clarification. Yes upon closer inspection, one email is from my cloudynights subscription and the other is from my customer account as astronomics.

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RAKing
Postmaster
*****

Reged: 12/28/07

Loc: West of the D.C. Nebula
Re: Double emails from astronomics? new [Re: gillmj24]
      #6051164 - 08/28/13 05:57 PM

Thanks for asking the question, Joe!

I've been wondering about this for a while, too.

Ron


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WOBentley
Deep Sky Denizen
*****

Reged: 09/16/09

Loc: Pacific Northwest USA
Re: Double emails from astronomics? new [Re: RAKing]
      #6051516 - 08/28/13 09:15 PM

I get both too...one a noticeable increment of time before the other...probably reflects the two different list send times

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faackanders2
Carpal Tunnel


Reged: 03/28/11

Re: Double emails from astronomics? new [Re: gillmj24]
      #6054770 - 08/30/13 04:59 PM

Quote:

Is anyone else getting double emails for every sale? I'd rather receive two than none so I don't want to unsubscribe, I'm just wondering if the problem was just me or not. Both emails are sent about 10 minutes apart to the same address, so it's not like auto-forwarding of my alternate email is to blame.

Not a huge deal, and not complaining.... just curious!
Thanks!




They sen 1, 2, 3 and 4 of 4 in a four part email. at least they were numbered.


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gillmj24
Post Laureate
*****

Reged: 12/06/05

Loc: PA
Re: Double emails from astronomics? new [Re: faackanders2]
      #6061806 - 09/03/13 10:26 PM

Right. I got 8 because of my two subscriptions.

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