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Equipment Discussions >> Mounts

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terry59
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Reged: 07/18/11

Loc: Colorado, USA
Re: Gemini II HC & System Issues new [Re: blueman]
      #6301484 - 01/09/14 08:07 AM

Quote:

Quote:

OK Folks....I was able to get my new G2 in place and give it a trial run. Well, it does the same crazy things that my older one does now when trying to do an alignment. You never know what menu will come up after you align with a give star. You may get the alignment menu you may get the object menu. It also does some other crazy stuff now too. Right now I think this stuff is a pile of junk! I have 2K in junk! As I said before, on the older G2 things were working well until I was told to upgraded the firmware to the HC Sept 20 2013 and MB Oct 2013. Ready to send all this stuff back to Losmandy and get my money back and get something that works and I am not doing the beta testing on!




That is a shame, the Gemini 1 worked so well. I hate to hear the new one is a pain. But I think that if everyone that has problems was to send them back they just might be forced to find the fix and get the new Gemini 2 ready for real use.
Two years it just too long for people to have to wait for a functional unit in my book.
Blueman




My view is the opposite. I've had my GM-8/GII for two years and it has the latest firmware installed. Mine works great and I shoot 15-20 min NB subs consistently. This is out-of-the-box capability. I did have a gear box go bad and Scott sent me a new one. I dunno....maybe I got lucky


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njensen593
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Reged: 01/14/10

Loc: LAfayette, LA
Re: Gemini II HC & System Issues new [Re: terry59]
      #6301603 - 01/09/14 09:26 AM

Terry,
Maybe you did just luck out on yours. What I can tell you is the G2 the I got in May of 2012 worked fine until I upgrade the firmware a few days ago, now it has the same issues that the G2 I got last month and that one had the problems straight out of the box! So if I take the one you have and the two I have the % is only 33% working properly, not very good.
Thank you for your input,
Niel


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terry59
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Reged: 07/18/11

Loc: Colorado, USA
Re: Gemini II HC & System Issues new [Re: njensen593]
      #6301751 - 01/09/14 10:45 AM

Quote:

Terry,
Maybe you did just luck out on yours. What I can tell you is the G2 the I got in May of 2012 worked fine until I upgrade the firmware a few days ago, now it has the same issues that the G2 I got last month and that one had the problems straight out of the box! So if I take the one you have and the two I have the % is only 33% working properly, not very good.
Thank you for your input,
Niel




I sympathize with you predicament. It seems that owners of Losmandy mounts are either very happy or very unhappy. I certainly would contact Scott and see what he's willing to do.


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davebuechler
professor emeritus
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Reged: 08/21/11

Loc: Red River Gorge Kentucky
Re: Gemini II HC & System Issues new [Re: terry59]
      #6302883 - 01/09/14 07:50 PM

Quote:

As I said before, on the older G2 things were working well until I was told to upgraded the firmware to the HC Sept 20 2013 and MB Oct 2013




The newest version of the HC is Sept 30 2013. There were some problems in the Sept 20th version. I should have asked you before but you said you were current


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Hilmi
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Reged: 03/07/10

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Re: Gemini II HC & System Issues new [Re: davebuechler]
      #6303345 - 01/10/14 01:06 AM

The only difference between the two is better support for the classic hand controller

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davebuechler
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Reged: 08/21/11

Loc: Red River Gorge Kentucky
Re: Gemini II HC & System Issues new [Re: Hilmi]
      #6303985 - 01/10/14 11:15 AM

Of course Hilmi you are the expert, but I am gonna call you out on this one.

Here is the exact info regarding that update….please note it refers to the NewGem.bin file for the main unit not the HC Firmware. These are two separate files and updates….. But do what you want.


> There has been a new version of the NewGem.bin
> <http://www.gemini-2.com/firmware1/current/NewGem.zip> file released.
> This can easily be uploaded
> to the main unit using the SDcard menu selection in the web interface
> and then flash it
> with the Firmware/Sram menu Flash Firmware selection.
>
> The only change this new firmware adds is handling the classic
> Losmandy hand controller
> like it was handled in the Gemini-1. See
> http://www.gemini-2.com/ClassicHandController.php for a description of
> this hand controller
> and how it's buttons now work.
>
> Tom Hilton


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Hilmi
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Loc: Muscat, Sultanate of Oman
Re: Gemini II HC & System Issues new [Re: davebuechler]
      #6304353 - 01/10/14 02:19 PM

How is that any different from what I said? Besides, I dont claim to be an expert and will gladly accept being corrected when I am in error. It says the update is only for those using the hand controller that has no screen but has buttons only which I refered to as the classic hand controller. So there is no impact in trouble shooting if he has not updated to this version.

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davebuechler
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Reged: 08/21/11

Loc: Red River Gorge Kentucky
Re: Gemini II HC & System Issues [Re: Hilmi]
      #6304380 - 01/10/14 02:31 PM

It is a lot different. There is a HC update Sept 30th that is a separate issue from the NewGem.bin file that is related to the topic you mentioned…better support for the classic HC.

The Sept 20 2013 HC firmware release did have some issues,(nothing to do with better support for the classic HC, that again was the newgem.bin that addressed that issue) which prompted a Sept 30th HC Firmware release. If the OP doesn't have Sept 30th HCFirmware update, he is not current on the HC unit. Classic or no classic


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Phil Cowell
Carpal Tunnel
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Reged: 05/24/07

Loc: Southern Tier NY
Re: Gemini II HC & System Issues new [Re: davebuechler]
      #6304499 - 01/10/14 03:40 PM

I agree with the earlier poster. Its a beta that's gone on way to long. Maybe its time to offer to ship the mounts with the SiTech controller as an option.
The Gemini availability issues already took their toll on one mount the MI250, would be a shame to have it happen to another.


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davebuechler
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Reged: 08/21/11

Loc: Red River Gorge Kentucky
Re: Gemini II HC & System Issues new [Re: Phil Cowell]
      #6304697 - 01/10/14 05:42 PM

Quote:

I agree with the earlier poster. Its a beta that's gone on way to long. Maybe its time to offer to ship the mounts with the SiTech controller as an option.




Maybe you are right Phil but as far as Gemini II still being in beta, it is from my perspective that the only things that are still beta in the G2 system are add on features that were never intended to be included with the G2. All of the features that the G2 originally promised have been solid for quite some time. As long as Rene continues to respond to customer requests for added features there will be beta testing and there may be bugs. The fact that he continues to improve Gemini and to try to help customers by adding new features to me is a good thing, regardless if I use any of them or not.
I am willing to bet that the operating system running on any computer gets updated regularly…sometimes it fixes bugs, sometimes it is a new feature added, sometimes we don't know why. We are beta testers in that regard too, aren't we? Should they quit selling Windows, Linux or MacOS or bundling it with the machine just because there will be future updates?

But this has nothing to do with the OP and so as not to lead the post astray, back to the original issue. The current Firmware release for the G2 hand controller is dated September 30th, 2013 and the Main Board October 2013.


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Raginar
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Reged: 10/19/10

Loc: Rapid CIty, SD
Re: Gemini II HC & System Issues new [Re: Phil Cowell]
      #6304767 - 01/10/14 06:33 PM

Personally, I appreciate that it's still under development. It's functional, and just because one person on here has issues (Hilmi has mechanical issues, not G2 issues) doesn't mean the whole system is worthless.

Find me a mount that gives me an ethernet port, a web server, and a multitude of other 'firsts' that no one else can compete with (until you get into some VERY expensive mounts), and we'll talk.

The real answer to this guys problem is to call Scott or post on the Yahoo! Group. We're all just 'guessing' as to his problems. Personally, I think it's the firmware. I recently went through this upgrade, and had other issues that magically corrected themselves once I upgraded to the 30 Sep 13 edition. It's stable and works great for a large user base.


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davebuechler
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Reged: 08/21/11

Loc: Red River Gorge Kentucky
Re: Gemini II HC & System Issues new [Re: Raginar]
      #6304779 - 01/10/14 06:51 PM

We hope the update to the Sept 30th HC would fix Neil's issues. I know it is frustrating at times and I can empathize with him.

I think I saw him post on the Yahoo group, but don't know if he got a reply. I agree and think that it is an excellent forum with good information.

Neil, where'd ya go?


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dawziecat
Carpal Tunnel
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Reged: 10/20/10

Loc: Rural Nova Scotia
Re: Gemini II HC & System Issues new [Re: Raginar]
      #6304860 - 01/10/14 07:36 PM

I owned G11 Gemini 2 for a couple of years. Never had a problem with Gemini. I still think it a very advanced and up-to-date controller that makes my AP1600 GTOCP3 look archaic.

Might as well accept that it may NEVER be finished! And that's a good thing! It will continue to be improved until it is finally supplanted by a successor.

That there are better mounts available at higher cost is not up for debate. The G-11 Gemini still occupies price territory with rather few competitors. Its developmental problems have been exaggerated beyond belief and belabored to death!
My opinion.


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kolsen
member


Reged: 11/05/08

Loc: IL
Re: Gemini II HC & System Issues new [Re: dawziecat]
      #6305264 - 01/11/14 12:00 AM

Gemini II is in a very stable state and has been for awhile. New features are being added and others are being updated but this is not beta software. Far from it.

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terry59
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Reged: 07/18/11

Loc: Colorado, USA
Re: Gemini II HC & System Issues new [Re: kolsen]
      #6305886 - 01/11/14 10:41 AM

Quote:

Gemini II is in a very stable state and has been for awhile. New features are being added and others are being updated but this is not beta software. Far from it.




+1

All of the misinformed Gemini II bashing is unfortunate. The GM-8/G11 are quality mounts with many satisfied users and a nice step up from the SE Asian offerings. I have an Orion Sirius that works well enough with EQMOD but just isn't in the same league as my GM-8.


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d_calleja2003
super member


Reged: 02/05/08

Loc: Sydney
Re: Gemini II HC & System Issues new [Re: terry59]
      #6307388 - 01/12/14 12:47 AM

I must agree. My new G11 is a step up for me from an LX200. It is orders of magnitude better in terms of setup, features, stability and most importantly PE and tracking.

There are a couple of things I don't like (the gearbox housing is plastic and prone to breakage) but really happy other than that.

The lowest end AP mount (landed in OZ with a tripod) would have cost me twice as much.

I empathize with anyone having issues but I must say I am very happy.

Dan


Quote:

Quote:

Gemini II is in a very stable state and has been for awhile. New features are being added and others are being updated but this is not beta software. Far from it.




+1

All of the misinformed Gemini II bashing is unfortunate. The GM-8/G11 are quality mounts with many satisfied users and a nice step up from the SE Asian offerings. I have an Orion Sirius that works well enough with EQMOD but just isn't in the same league as my GM-8.




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njensen593
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Reged: 01/14/10

Loc: LAfayette, LA
Re: Gemini II HC & System Issues new [Re: dawziecat]
      #6307935 - 01/12/14 11:26 AM

OK Folk, Sorry for not being around for a bit. Here is where I am on my issues: Talked with Rene' via email and got a bit of help on the screen issues, it might be the touch screen sensitivity he said and needs to be adjusted. That seems to be a software change. Lots of support from Tom, had a long conversation with his on Thursday which helped me understand more about the system, not an expert by any means but I do understand a bit more of how things work. The man that really stepped up to the plate was Scott, I talked with him on Thursday, he listened to my issues and he did two things, He offered a replacement G2 which he sent out Thursday overnight and second he wanted my older G2 back to go over. I sent both the new one and the older one back Saturday FedEx so he should have both to look at Tuesday. Ok, I got the new on in place Friday and did a dry run inside due to weather, but last night was good so I spent most of the night in the observatory testing. What I found was the one I have now has the Sept 30 HC and the Oct 25 MB firmware as opposed to the upgrades I did on my other two units which were the Sept 5 HC and Sept 20 MB for what that is worth. As I might have said before the older unit had 5 April 2012 MB and March 29 2012 HC. Now down to the testing last night the new unit does not experience the freezing buttons at all, but the reverting to the GOTO menu when using the Alignment Model Builder still happens sometimes not often as the others but sometimes. What I did find is if I used my finger nail as someone else offered, it almost never happened. I did try a stylus and that was about the same as my finger nail. Other than that problem everything worked as it should. What I would like to do is Thank Scott for stepping up to the plate on this and to both Tom and Rene for their help and to all the others that have offered their thoughts and experiences with the G2. I still believe there is a bug in the screen timing or something of the sort that needs to be sorted out by Rene' and issue a new upgraded firmware that address this issue. One other thing is that I was thinking, the weather got somewhat cold here as this all happened and even last night. By cold I mean upper teens to lower twenties but the building most of the time was in the fifties. How cold have some of you guys used this equipment in? Any other thoughts from folks would be much appreciated. Thanks to all of you for your help on this issues. I'll keep folks posted on this as time passes.
Niel


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davebuechler
professor emeritus
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Reged: 08/21/11

Loc: Red River Gorge Kentucky
Re: Gemini II HC & System Issues new [Re: njensen593]
      #6307971 - 01/12/14 11:47 AM

Excellent news Neil!!!

Yes, I agree that Scott, Tom and Rene are a great team and the customer service is excellent. It helps to have some background understanding and no one knows it like these guys.

I am happy that you have a good performing system and confident it will bring you many years of enjoyment. I don't use the model builder feature but do hope for the sake of others there is a fix in the works.

I have used mine down to about 15, maybe a bit colder, but I try to avoid it as much as possible. I don't have a permanent set up and at temps below 20 it's just to cold for me to set up and tear down.

Please keep us posted and very glad things are sorted out for you.

Edited by davebuechler (01/12/14 11:53 AM)


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Raginar
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Reged: 10/19/10

Loc: Rapid CIty, SD
Re: Gemini II HC & System Issues new [Re: davebuechler]
      #6308009 - 01/12/14 12:07 PM

*BOOM*! Told ya Scott was the guy to talk with . The guy is... in few words... awesome!

Glad you got it worked out Niel!!!!


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dawziecat
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Reged: 10/20/10

Loc: Rural Nova Scotia
Re: Gemini II HC & System Issues new [Re: Raginar]
      #6308023 - 01/12/14 12:12 PM

I used my Gemini 2 at temperatures of about minus 18 Celsius or zero degrees F. I saw no problem when doing so.

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