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Equipment Discussions >> Mounts

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Dennis_S253
Pooh-Bah


Reged: 11/22/11

Loc: West Central Florida
Are you dedicated to a Astronomy store?
      #6619665 - 07/06/14 01:34 PM

I have dealt with Hayneedle and Agena. I love Agena's service. I'm looking at a CG4 Dual Axis Motor Drive Agena and Hayneedle are the same price. But there are places that sell it cheaper with shiping. Only by $10 or so. I feel Agena has been very good to me. Sould I be loyal to them? or go with the best price? I really don't know if this was the best place to post this. I looked but didn't see the general questions.

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junomike
Carpal Tunnel
*****

Reged: 09/07/09

Loc: Ontario
Re: Are you dedicated to a Astronomy store? new [Re: Dennis_S253]
      #6619763 - 07/06/14 02:16 PM

I buy most of my stuff used, but I have bought a scope/mount off Astrononics. Usually If I'm ordering from the USA I'll go with Agena as Manish is such a pleasure to deal with and answers question promtly (via email or phone).
His shipping is also fast and first rate.

For $10 I'd stick with you usual two places.
Also consider warranty/replacement. I know Manish is excellent in this regards, not so sure of the others.

Mike


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gunfighter48
sage
*****

Reged: 03/18/13

Loc: Mill Creek, Washington
Re: Are you dedicated to a Astronomy store? new [Re: Dennis_S253]
      #6619769 - 07/06/14 02:18 PM

If you should have a problem with the order or equipment Agena will take care of you!!! To me that's worth the extra $10.00. If Agena has what I want at a decent price, they get my money! Manish and his crew IMO have the best customer service in the industry.

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herrointment
Post Laureate
*****

Reged: 03/12/11

Loc: North of Hwy. 64
Re: Are you dedicated to a Astronomy store? new [Re: gunfighter48]
      #6619803 - 07/06/14 02:33 PM

If they have one available I'd give some consideration to Astronomics, what with this site and all.

Otherwise Agena.


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ur7x
professor emeritus


Reged: 01/08/12

Re: Are you dedicated to a Astronomy store? new [Re: herrointment]
      #6619889 - 07/06/14 03:18 PM

I'm loyal to whichever vendor offers the best "all in price"

If you like Agena (and I have used them and like them too) ask them if they will price match a better price. If they do, then they like you as much as you like them.

I like (and have used) Adorama and Astronomic as well.

But for me, price drives a lot of my purchasing decision.


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dragonslayer1
Pooh-Bah


Reged: 02/25/12

Loc: SLC, UT
Re: Are you dedicated to a Astronomy store? new [Re: ur7x]
      #6619942 - 07/06/14 03:44 PM

Agena has always been spot on for me and delivery seems like as soon as I post the order, it shows up , To me rewarding excellent service still means something,
Kasey


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oldstargazer
Carpal Tunnel
*****

Reged: 08/03/11

Loc: Western Oklahoma
Re: Are you dedicated to a Astronomy store? new [Re: dragonslayer1]
      #6619964 - 07/06/14 03:54 PM

I always look on Astronomics first when I am looking for something new and then if they don't have it I try Starizona. I have not bought from either of the two you mentioned but would go with which ever of them that has been good to me in the past.

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Mkofski
Pooh-Bah
*****

Reged: 07/19/11

Loc: Greenfield, Indiana, USA
Re: Are you dedicated to a Astronomy store? new [Re: Dennis_S253]
      #6619992 - 07/06/14 04:09 PM

I buy almost everything used but for new equipment I always look to Astronimics first. If I need to go elsewhere I look for best price. If I had any kind of relationship with any of the better known sellers I'd go there but I buy so little that hasn't happened.

Mike


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MikeBOKC
Post Laureate
*****

Reged: 05/10/10

Loc: Oklahoma City, OK
Re: Are you dedicated to a Astronomy store? new [Re: Mkofski]
      #6620083 - 07/06/14 04:50 PM

Astronomics for me but of course it helps that I can drive there in 30 minutes.

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Dennis_S253
Pooh-Bah


Reged: 11/22/11

Loc: West Central Florida
Re: Are you dedicated to a Astronomy store? new [Re: dragonslayer1]
      #6620120 - 07/06/14 05:16 PM

I agree, they kick butt. Surprise me every time.

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CharlesW
Pooh-Bah


Reged: 11/02/12

Loc: Chula Vista & Indio, CA
Re: Are you dedicated to a Astronomy store? new [Re: Dennis_S253]
      #6620376 - 07/06/14 08:02 PM

With respect to Astronomics, OPT is just 45 miles from my house. They have given me some great advice, some killer deals, and invited me to share their space at Nightfall last year. I spend better than 99% of my money there.

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Patrick
Postmaster
*****

Reged: 05/16/03

Loc: Franklin, Ohio
Re: Are you dedicated to a Astronomy store? new [Re: Dennis_S253]
      #6620708 - 07/06/14 11:45 PM

Quote:

I have dealt with Hayneedle and Agena. I love Agena's service. I'm looking at a CG4 Dual Axis Motor Drive Agena and Hayneedle are the same price. But there are places that sell it cheaper with shiping. Only by $10 or so. I feel Agena has been very good to me. Sould I be loyal to them? or go with the best price? I really don't know if this was the best place to post this. I looked but didn't see the general questions.





For me it depends on what it is. I get a lot of small hard to find stuff from Agena like connectors and hardware. I like to shop at OPT, but they're out west and I'm in the east so shipping takes a while. I also shop at Astronomics, Starizona, High Point Scientific, and Adorama. I like to shop at stores that offer service and value.

Patrick


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aorion314
super member


Reged: 11/15/08

Re: Are you dedicated to a Astronomy store? new [Re: Patrick]
      #6620725 - 07/07/14 12:01 AM

aorion314 here, ASTRONOMICS FOR 95% OF MY EQUIPMENT.

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David PavlichAdministrator
Transmographied
*****

Reged: 05/18/05

Loc: Mandeville, LA USA
Re: Are you dedicated to a Astronomy store? new [Re: aorion314]
      #6620734 - 07/07/14 12:06 AM

For new, I use our host first. If they don't have it, then I look elsewhere.

David


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kbastro
scholastic sledgehammer
*****

Reged: 04/20/08

Loc: Running from Clouds
Re: Are you dedicated to a Astronomy store? new [Re: David Pavlich]
      #6620748 - 07/07/14 12:18 AM

Astronomics, OPT, Woodland hills, Astro-Physics, Losmandy and KW telescope,, always get me the "stuff" I want and need
kbastro


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Mariner@sg
sage
*****

Reged: 06/28/12

Loc: Little Red Dot
Re: Are you dedicated to a Astronomy store? new [Re: kbastro]
      #6620823 - 07/07/14 01:51 AM

CNC count?

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WebFoot
professor emeritus


Reged: 06/02/05

Loc: Redmond, WA, USA
Re: Are you dedicated to a Astronomy store? new [Re: Mariner@sg]
      #6621267 - 07/07/14 11:36 AM

When I buy new, I almost always use Anacortes, even though I have to pay sales tax to do it.

They treat me very well, and exchanging things is easier when I can drive it there rather than having to ship large things.

Also, I like supporting local brick-and-mortar stores, since they provide a service distant mail-order stores cannot.


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coopman
Post Laureate
*****

Reged: 04/23/06

Loc: South Louisiana
Re: Are you dedicated to a Astronomy store? new [Re: WebFoot]
      #6622084 - 07/07/14 06:48 PM

I have bought stuff from Agena Astro, Astronomics, OPT and Skies Unlimited and can recommend them all.

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Stelios
Carpal Tunnel
*****

Reged: 10/04/03

Loc: West Hills, CA
Re: Are you dedicated to a Astronomy store? new [Re: coopman]
      #6622218 - 07/07/14 08:23 PM

I also like Agena enough that other things being close I'd give them the nod. However, if there's significant money savings involved, then my wallet will be the guide.
I know Astronomics is our patron, but I find their site so slow-loading that I tend to not shop there just because of that reason. (It's probably slow-loading because the server runs Cloudy Nights... )

I am also influenced by free shipping (one reason I've not shopped much at Orion). Woodland Hills is close to me and if WHCT has something in the store I'd buy it there, but lately their in-store inventory has not been as good as in the past (although they carry almost everything online).


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dvb
different Syndrome.
*****

Reged: 06/18/05

Loc: Vancouver, Canada
Re: Are you dedicated to a Astronomy store? new [Re: Stelios]
      #6622254 - 07/07/14 08:44 PM

I'm lucky to have two "bricks and mortar" stores in my town: Vancouver Telescope Centre and Canadian Telescopes.

When possible, I support the locals.

If I have to buy from the US of A, I'd like to buy from Astronomics for their support of CN, although I've also had excellent service from Agena, ScopeStuff, and OPT.


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