Telescope Reviews: Re: Dealing with RA Tracking Problems

just returned my etx-125 to meade throught their Sky Assurance program. i have had this scope for over a year and a half when tracking and slewing problems started. it has not been a real pleasure dealing with meade. having to wait on hold for an average of about 45 minutes, once as long as an hour and 10 minutes, to get to a service support technician is poor service, IMHO.
tracking was jerky as the object would drift out from the center of view and then snap back to the center with a clicking noise eminating from the drive base. time will only tell how long their turn-around will be in returning the etx. after i receive the etx i plan on sending it our for supercharging and really start enjoying the precision tracking that this scope is capable of.
knowing what i know about meade's after sales support, i will be going elsewhere for that next upgrade (subliminal message ORION).
i think meade should heed my read and others should follow up with either their satisfaction, or dissatisfaction, with meade support.

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Learning is my passion, remembering what I've learned is my greatest challenge.
Seattle, WA

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