Quote: They do insure telescopes. I have had to collect before on a total loss. There was no issues... it was an 8" LX200. There was no proof needed for the value of the item. They paid replacement. This was 5-years ago.
That's good to hear that you had no problems with getting paid. Sorry to hear about the scope. The times I've done claims for UPS I basically looked at one thing. Was it packed well enough? If it was I approved the claim. If someone cares enough about what they're shipping they'll take the time to pack it well. I would always suggest using Meade's boxes with their foam (very important)... or use a JMI case with foam cut for the scope. If the box is damaged and was obviously abused and packed right you're chances are very good that you'll get paid with many questions. If it would get damage keep all of the original packing. The reason being is UPS looks at how much packing was in the box to determine if the item was properly packaged. I did see a post a couple of years ago where a guy was complaining that UPS destroyed his LX200. He shipped it in a Meade box but instead of using the original foam he used peanuts!!! The peanuts settled and basically were crushed by the weight of the scope. Then the scope just basically bounced around inside the box... UPS denied that claim. I'd recommend against using peanuts of any sort. I personally would only ship something the size of a LX200 with the scope surrounded by foam cut specifically for that scope.