Don't bother fixing the forks it will save you the $500 shipping cost. Defork the 14" and buy an AP1200 or Paramount ME. Mount the 14", piggy-back the 102ED and you're off to the races.
I got my Paramount because of problems with my 10" LX200GPS dec drive. Meade wanted me to send my unit back also but I managed to convince them to provide me the parts, but it took over a month to get them after they agree to send them to me. In Meade's defense they ended up providing the parts at no charge, a motor and control board. That was 2 years ago.
I can't image why anyone would even consider buying a Meade mount. Their policy of not selling parts is not helping their business. Don't get me wrong I like Meade's optics, and I have had a number of Meade products. I just purchased a used 12" R for me Paramount, but I would never consider buying a new complete mount, or any other expensive electronic product from them. As far as sending the old one back my personal feeling would be to cut my loses.