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Final Score ! UPS Gorilla' s 21 - Da Bear 7

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#1 Da Bear

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Posted 25 April 2007 - 12:20 PM

Got my scope, and I got pics of the battle which I'll post this late this afternoon.

Good news - 60mm objective is pristine
Bad news - Finder scope has two chips in the objective, but what the hell did I expect since the counterweight was resting on top if it when I opened the box. And yea, it was a *censored* poor packing job by a bunch of *censored* !

Da Bear

#2 bendab

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Posted 25 April 2007 - 12:35 PM

Bear,
I would go after them NOW !!!!
After what they put you through.I would be on the phone with the UPS rep. Forget what Grandma said .
Bruce

#3 Glassthrower

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Posted 25 April 2007 - 01:07 PM

Bear,

This is just my two cents :

Like Bruce said, I would contact them and shoot for some kind of refund, in part or full. Given what you paid for "handling", the parcel should have been well packed and insured. I can totally sympathize, and if it happened to me, the phone lines would be burning up at the office.

But ultimately this part of the story is a vendor issue, so take the packing job to UPS. You'll get a very sympathetic audience here, but we can't do anything to help you about it. They may deserve a good thrashing, but we can't give it to them here. :smash:

Was anything else damaged besides the finder? I'm betting that a rampaging counterweight on the loose probably didn't limit itself to your finder. :(

Regards and clear skies,

MikeG

#4 Da Bear

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Posted 25 April 2007 - 02:14 PM

Ok, spoke nicely to the UPS store, was told that this is FIRST time they have EVER had a complaint about packing.......

Scope was "probably insured" for the ebay selling price of $20.55. The owner was very receptive, professional and apologized for the error. I explained that this scope is like a '55 DeSoto, you just can't go down to NAPA and pick up a few new parts. The matter will be in the hands of the UPS refund gods after this.

Da Bear

#5 BHunt

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Posted 25 April 2007 - 03:05 PM

Bear would you like me to fill in the *censored*
Bill

#6 Don W

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Posted 25 April 2007 - 05:00 PM

Please don't. Cartoon swearing is not allowed on CN.

Please refer to the Terms of Service.

Don Wyman
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#7 trainsktg

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Posted 25 April 2007 - 05:32 PM

Are you *censored* me?

#8 Don W

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Posted 25 April 2007 - 05:42 PM

No, I'm not. From the TOS:

No profanity (this includes certain religious profanes); with regard to cartoon swearing, it is explicitly left to the discretion of the moderators to decide if something is indecent and thus a violation of the family friendly provisions of the TOS.

#9 Da Bear

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Posted 25 April 2007 - 05:44 PM

I'll change my original post.

Da Bear

#10 trainsktg

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Posted 25 April 2007 - 05:47 PM

Understood. I'll delete my previous post...grmphmummblemunblenabbit.

Keith (I presume cartoon grumbling is OK?)

#11 Da Bear

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Posted 25 April 2007 - 05:48 PM

First pic...and can some tell me how to post multiple images in one post?
I dropped the size of the RAW shots from 6 meg to 40kb so I could put 3-4 up at a time

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#12 Da Bear

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Posted 25 April 2007 - 05:49 PM

Second pic...

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#13 trainsktg

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Posted 25 April 2007 - 05:50 PM

Mr. Bear,

I usually Photoshop several pictures into a collage of one, then post. I'm not sure if there is a way otherwise, but maybe.

Keith

#14 trainsktg

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Posted 25 April 2007 - 05:51 PM

Well, for starters, that wooden box should have been bubble wrapped.

Keith

#15 Da Bear

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Posted 25 April 2007 - 05:55 PM

Third pic

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#16 Da Bear

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Posted 25 April 2007 - 06:21 PM

Sunny is interested.....

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#17 Da Bear

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Posted 25 April 2007 - 06:29 PM

A terrible feeling.... yes that's the counterweight on the finder, just as I unpacked it. Oh yea, the OTA was open at the near end so packing peanust were swirling inside the tube . Not one item was wrapped individually, and everything was just bumping inside.

Anyone have a extra finderscope I could buy to replace this one?

Da Bear

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#18 Mr Magoo

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Posted 25 April 2007 - 07:26 PM

Sorry about your luck Bear. I'm also sorry that I don't have a lot of sympathy for not bashing the vendor. I don't feel this is bashing here. That being said, I believe that informing the community of service like this is vital. Every time, yes everytime, I have had something delicate shipped via this carrier I have had a problem. The last old Sears scope I bought was no exception. Thankfully I specifically asked the seller to have the whole package double boxed with peanuts inbetween the two boxes as a crush zone. I did this before bidding. I did also pay a little extra to the seller for the extra effort. As a result, even though my outside box looked like yours, the scope and case were unharmed. Good luck Bear.

#19 trainsktg

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Posted 25 April 2007 - 08:03 PM

Um, did the seller pack the contents inside of the box, or did UPS? If the former, the seller should get the majority of the blame. It doesn't cost anything extra to stuff old newspaper into exery crack not occupied by telescope parts.

Cripes, i just sent 40 old lead AD&D figurines cross country, and as hardy as cast metal is, I still individually wrapped each piece in newspaper and enclosed them all in 4 sheets of bubble wrap.

Keith

#20 Da Bear

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Posted 25 April 2007 - 08:15 PM

UPS Store did the ALL the packing..... 'nuff said.

Da Bear

#21 Bonco

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Posted 25 April 2007 - 08:33 PM

Sorry to hear it Da Bear.
For what's its worth. I drove about 150 miles to pick up my classic Lafayette 60mm. It was packed nicely in its wooden box. However he kept the counter weight outside and explained that so many scopes and objective lenses have been damaged in shipment when the heavy parts start moving around. For the Lafayette, the counter weight is stored right in front of the objective lens. I was so happy that this seller knew what he was doing. We all run a risk when getting shipments from less than informed individuals. The shippers don't know or care about the details either.
Oh well I've done ok with internet purchases so far.
Bonco

#22 BHunt

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Posted 25 April 2007 - 08:37 PM

Well all in all if I got my scope packed like that ( and paying for it) it wouldnt have been a matter of swearing, it would have been a matter of choking. WHO DO I CHOKE FIRST.
Bill
By the way, I never swore, but I have been know to throw things and sometimes people too! :sumo:
Thats what you need to do Bear go in the UPS store and look and act like your avatar! :yay:

#23 mikey cee

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Posted 25 April 2007 - 09:08 PM

Bear...know all too well how you feel. I've had similar experiences and catharcism helps! Thank God the dew cap wasn't crushed and the objective smashed! If you'd like to try your luck a second time E-bay #160078504049 is still available.....and you'll be in luck this time because "it ain't got no counterweight"! :grin: :grin: Mike

#24 Mark Lancaster

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Posted 25 April 2007 - 10:35 PM

My one and only experience with a damaged-in-transit scope that was packed by a UPS store is that UPS has to ante up, since it was their "employee," "company rep," whatever, that packed it.

#25 Da Bear

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Posted 25 April 2007 - 11:22 PM

Thank God the dew cap wasn't crushed and the objective smashed



LOL...er..screaming out loud, the dew cap has a brand new deep ding from the counterweight.... will need a bit of paint to touch up...any advice on a color code?

Da Bear


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