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Stellarvue Phone call

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#1 Guest_**DONOTDELETE**_*

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Posted 06 November 2003 - 01:22 PM

I got a phone call from the owner Vic Maris.
He was calling to make sure he hadn't overlooked anything on an order I received from him!:jawdrop: We talked for several minutes while he answered a couple of questions I had for him. He took the time to explain a couple of things to me about my scope, (an AT1010 Nighthawk) without appearing in the least bit rushed. (and I know a small business owner is always rushed!)

Just thought great customer service should be acknowledged.:waytogo:

If he keeps this up I will definately become CSN. (Certified Stellarvue Nut) :grin:

Keith

#2 Bill Grass

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Posted 06 November 2003 - 02:17 PM

Cool!

Is it just me, or do astronomical-related companies seem to have the best (or only?) customer service these days? I love hearing stories about these companies going above & beyond the call of duty to help a customer!

#3 Guest_**DONOTDELETE**_*

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Posted 06 November 2003 - 02:27 PM

Some of the finer woodworking companies have supurb customer service as well. It is nice to be involved with hobbies that have decent companies to work with!

#4 Harvest Moon

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Posted 10 November 2003 - 07:43 PM

Have you had a chance to use your Nighthawk. I was considering saving for one of those.
Carolyn

#5 Guest_**DONOTDELETE**_*

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Posted 10 November 2003 - 11:06 PM

Carolyn:

You are such a doll for asking!!:flower:

I have had it a couple of weeks now, and like it a lot. I bought the basic kit with the aluminum tripod, soft carry case, & upgraded to the 2" diagonal. It gives very nice views. I added an aftermarket 2x barlow from a local store. With the barlow and the 9mm EP, mars is small but clear. Yesterday I think I saw the polar Ice cap. (I am a new astronomer and have only seen it once through another scope) Saturn shows up clear and the Cassini division was a thin black line that wiggled in and out because of the seeing. Alberio splits cleanly (as it should) M57 was a fuzzy smudge but findable. The Pleaides are pretty through the 25mm EP. Oh yeah, Jupiter was noted with a couple of bands and a polar "cap" (not sure exactly the correct name) The moon is very nice at all the magnification levels I have available. A light purple fringe is noticable around the edge of the moon at 106x. Not objectionable at all to me and not noticed anywhere else.

That has been the extent of the cooperative weather viewing. :bawling: I have done a little terrestial viewing and it shows whatever I am looking at clearly in focus.

The things I don't like are pretty minor. I do not like the tray on the aluminum tripod. Held on by 3 little wing nuts and bolts.:smash: You have to unbolt at least 2 of them to collapse the legs. I leave mine all bolted up and just weave it in and out the door. I also don't like the controls on the red dot finder. It sits low to the tube and the on/off switch is in the front and on the bottom of the finder. It works well and alignment is quick to set up. I bought a Rigel Quickfinder and like the way it sits up higher and the controls are easier to get to. The downside to it is it is held on by 2 sided tape. I mounted it to the dew shield and can rotate it around to be upright, no matter how I align the scope.

I am going to upgrade to the wood tripod. The aluminum one settles down at 106x within about 1.5 seconds when disturbed, so it is well within all the normal parameters. The wood one is supposed to be more stable. (and a little extra money came in) :grin: The wood tripod still has the center tray as a bolt in, however it uses 3 good size knobs so it should be easier to manipulate.

One last thing. The scope arrived missing 1 screw from the focuser assy and had some play. I discovered the missing screw about a week after I got it and the day before Vic Maris (the owner) called me, as referenced above. I had the screw 2 days later, adjusted the focuser like he told me, and it is smooth and now has NO play in it.:waytogo: I was thinking of upgrading to the Crayford focuser option prior to the fix. Now i am not going to.

I have been debating whether to change to 80/9D. After reviewing my reasons for choosing the Nighthawk in the first place I am going to keep it. One of those reasons is I am in the National Guard and fly a lot, and everything but the tripod fits in 1 bag. If I upgrade it will be to a 4-5" scope and this one will remain as the travel/always set up/guest/other scope.

Well, this has been long winded but I hope the info helps. I have been planning to write an upgrade to my initial review, so thanks for the reason. If you have any specific questions, feel free to ask.

BTW, if you do not want a bad case of SAS (Stellarvue Aquisition Syndrome) stay away from this site.
Stellarvue Users Group ::thewave:


Blessings;
Keith CSN (Certified Stellarvue Nut) :jump:

#6 Harvest Moon

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Posted 11 November 2003 - 12:53 AM

Thanks Keith,
That is a great report.

I am also new to astronomy. I bought an 8 inch dob, and I like it a lot. I was thinking of eventually getting a smaller refractor. I had considered the Stellarvue line but money got in the way. :bawling:

Please keep us informed about your upgrades. I am afraid I will have to come into some money to add anything right now. :bawling:

Have fun with the Nighthawk.

#7 Trever

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Posted 12 November 2003 - 01:32 AM

As much good things as everyone seems to say about the Orion ED80 I may have to get one....someday.

#8 Guest_**DONOTDELETE**_*

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Posted 12 November 2003 - 01:43 AM

Trolling? :tonofbricks:

#9 Trever

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Posted 12 November 2003 - 02:26 AM

Just commenting on a second refractor..lol

#10 Guest_**DONOTDELETE**_*

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Posted 12 November 2003 - 02:33 AM

Carolyn;

Which Dob do you have? If I get a bigger scope it will probably be a dob on an EQ mount (huge and bulky I know) Maybe a platform instead.

#11 Guest_**DONOTDELETE**_*

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Posted 12 November 2003 - 11:19 AM

Trever, already looking again!!!

Carolyn (where are you these days???) has a Hardin 8" Dob.

Keith, the main reason I am looking for an EQ mount for my Dob is for long exposure for DSOs (if the clouds every clear long enough to allow me to actually try it). Otherwise, the Dob mount for perusing the sky is just fine. I'm driving myself crazy trying to find an inexpensive mount that is large enough to take my 8" newt.

#12 Guest_**DONOTDELETE**_*

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Posted 12 November 2003 - 12:29 PM

Tom;
Yeah, I have done the nudge, nudge thing on a dob. Didn't like it. I saw a platform for a dob that had gears and the cradle had gears for elevation. I think that would be ok, and allow me a big aparture (sp)scope at a reasonable cost. Oh well, that is a ways down the road if I stay highly motivated in this hobby. That was one of the reasons for choosing my short tube refractor. Easy to store and easy to haul out for use.

#13 Trever

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Posted 12 November 2003 - 01:15 PM

Not looking Tom. I have a curiousity about this scope. I am still happy with my Refractor at the moment. But maybe a second scope will be in my future.....

#14 Harvest Moon

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Posted 12 November 2003 - 06:36 PM

Carolyn (where are you these days???) has a Hardin 8" Dob.

Hey Tom (Good idea on the reflector forum BTW),
I have had a lot going on around here in the last couple of weeks. I just have not been on the forum much. Haven't looked at the sky very much either lately. :bawling: However, my friends got to look at the lunar eclipse and at Saturn through the dob the other night. They were so impressed and excited about it.

I don't mind the nudge right now on the dob. I am too broke to do any upgrading so I will just keep nudging for a while longer. I would think an equatorial mount would be somewhat cost prohibitive for a scope this size. Would it? I would like to add some eyepieces though!

I am curious about the smaller refractors. I have heard some good things about the Nighthawk and the Stellarvue company in general. Eventually I would like to set up a camera so I think the smaller refractor may be the way to go or am I wrong about that?

Keith, I would like to know what all you can see with that Nighthawk in urban areas and in a dark site when you get some more clear skies.

Thanks for asking about me, Tom.


#15 777Guy

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Posted 12 November 2003 - 07:49 PM

Carolyn,
I am a new owner of a SV AT1010. I bought the complete package direct from Stellarvue. I opted for the wood tripod which added about $200 to the cost, but worth it I think.
I live north of Seattle, on the water, and when the skys are clear I have very good seeing conditions.
I did a lot of research, and had the opportunity to see and compare various scopes. I narrowed my choices down to a few scopes. The Meade AR-5 and 6, Celestron 150mm refractor, Meade 125 ETX, and various Dobs. Though I have a good location for viewing, I wanted a scope that was easy to transport to darker sites. I also wanted the perfect scope that could do everthing well (planetary,DSO, wide-field etc
There are so many scopes out there, I was going crazy trying to analyze it to death. I was very impressed with the quality and feel of the Stellarvue. I was looking at the Stellarvue website about a month ago and saw the special for a complete system. I ordered it and have been very happy with my decision. The package arrived in two days and nothing was damaged and there were no missing parts.
As far as viewing is concerned, I had clear skys last night and got about an hours worth of viewing in. I tried several eyepieces on Mars but saw no detail as I can only push up the magnification to about 53x. So I experimented with various eyepieces on various regions fat with stars such as cassiopeia. I tried a TV Nagler 9mm, TV 16mm Nagler, Brandon 48mm, supplied 9mm Plossl, and 32mm Plossl. I was very pleased with the resolution of the TV's and somewhat disapointed with the Plossl's. In any case I love my little AT 1010. My only complaint is that the tube is very heavy. Much more than a Megrez 80. With an EQ mount, wood tripod and AT1010 is a very hefty package and I only have to move it about 30 feet. The tray setup is a pain but I leave the scope on the mount and it takes up very little space.
I do not think you would be bummed if you chose a Stellarvue. Nice folks, good service, GREAT SCOPE.
Have FUN!!
Jim


#16 Guest_**DONOTDELETE**_*

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Posted 12 November 2003 - 10:41 PM

Hi Carolyn, glad to hear from you and hopefully all is well. The Reflector forum seems to be a hit, that's for sure, along with the CATs forum. These guys are probably getting sick of me asking a million questions about this and that, but that's how we learn. :D

I am pursuing all avenues about what would be the best photo setup. If I put Rufus on an EQ mount, then I can capture a lot of light...if I get a smaller scope like Keith and Jim have, then I can have a smaller scope for planetary and lunar shots. My biggest problem is that I have too many clouds and not enough stars so the brain starts working overtime and I get kind of hyper about researching the heck out of everything!

What I really need is a scope that I can take outside on a moments notice to see whatever is visible until the clouds come back...that means minimal cool down time, photography setup, etc...up and running in 10 minutes or less. I have a really good webcam already so I'm just waiting for it to clear up so I can try it out. Hopefully tonight!

Tom

#17 Norvin

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Posted 12 November 2003 - 11:53 PM

Carolyn & Tom...

I know both of you own the older, gray version of the Hardin Optical DSH-8 whereas I own the newer, ivory colored version. I wonder if they really did make a change with the springs and tension system on mime? Mine moves as smooth as silk.

Norvin
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#18 Guest_**DONOTDELETE**_*

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Posted 13 November 2003 - 12:51 AM

Carolyn;

I live in Olympia, WA. We have light pollution. The dimmest thing I have seen is M-57. Kinda looked like a small fuzzy cherio. As an inexperienced astronomer I may not have the experience to use this equipment to its fullest. But I will be more than happy to share what I learn. (I am the shy retiring type as you can see) I am still learning my way around the sky so I still get a big kick out of identifying a new constellation. I am hoping to attend some things with the local club and get some hands on advice, and go to some dark sky areas with them.

Don't worry about "only" having an "8" dob. They are fine scopes. Use it to it's fullest advantage, that way when you get the funds to buy something else you'll know what gap in capabilities you are trying to fill.

Tom
If you decide to get an AT1010 for photo use I think Vic recommends the Crayford focuser upgrade and the M5 GEM mount so plan on some upgrade funds. My night hawk gets shuttled in and out on a routine basis. The biggest thing to plan for is allowing my eyes to light adapt.

Jim,

I bought my Nighthawk with an aluminum tripod. I am going to return it and get the wood Stabilock. Did you get a chance to compare the 2 tripods?

Blessings all

Keith CSN

#19 Harvest Moon

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Posted 15 November 2003 - 11:10 AM

Thanks guys,
That is all very good information. There can't be too many details as far as I am concerned.

I am very new to all of this so I am trying to find out as much as possible. Just like Tom, I am asking a lot of questions.
I have learned a lot just by using the dob, and I what I am learning the most is that I don't know very much. :shrug:

I like the dob, and sometimes I wish I had a bigger mirror. Oh no, did I just say that out loud. Curses! That is the pure evil of a light bucket talking! Quick, I need a young priest and an old priest! ARGH!

I guess I need to look through some refractors to see what is the what.
Please keep me posted on the Stellarvue. That seems like a good company.

Hey Tom,
Everything here is fine. Thanks for asking.







#20 Harvest Moon

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Posted 15 November 2003 - 11:18 AM

Carolyn & Tom...

I wonder if they really did make a change with the springs and tension system on mime? Mine moves as smooth as silk.

Norvin
Post #180


Hey Norvin,
My springs make it difficult to center an object in the fov with any precision. I just get it in view then let the earth take it towards the center. It takes a large movement of the OTA to make it move then I tend to overshoot or it springs back if I don't move it enough.

Live and learn!

#21 Guest_**DONOTDELETE**_*

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Posted 15 November 2003 - 12:35 PM

I'd have to agree with that statement, Carolyn. I'm currently zeroing in on getting an EQ mount for the 8" reflector or just keeping it a Dob and getting something like the 80ED from Orion. First I need money and then make a decision.

#22 Harvest Moon

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Posted 16 November 2003 - 12:12 AM

What's with the ED80? I see several posts on that particular scope. Everybody seems to be excited about it.

#23 Guest_**DONOTDELETE**_*

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Posted 16 November 2003 - 12:28 AM

It is the Orion 80mm ED. For the cost of the OTA (about $430), it behaves a lot like an APO with minimal color seperation (although it still occurs). APO's are very expensive and this scope hits the sweet spot for price/performance. For those of us on a budget, it brings the higher end optics into our realm.

The other 80mm scope that most of the folks here like is the StellarVue AT1010 (Nighthawk) which has more color seperation but is a quality scope that is well built and well supported by StellarVue. The also offer a slightly longer scope, the 80/9D.

Both of them still need to have a mount so your still looking at $700+ for the OTA and mount

#24 Harvest Moon

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Posted 16 November 2003 - 10:53 AM

That clears a lot up. Hmmmm, should I be checking those out?

:question:

#25 Charles

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Posted 16 November 2003 - 11:46 AM

I have been considering trying the 80mm as a wide-field scope for imaging. It definitely would capture all of M42 and M31 in a single shot. I need to research it more to see what kind of field flatnes it has for imaging.

Charles


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