I am currently on the waiting list for a NexDome from Woodland Hills (expected to ship sometime around the end of April). While I am waiting for the Observatory to show up, I am curious how other owners of the NexDome are getting on with it and what their user experience has been? There are several postings about new setups available on the web, but not much in the way of actual user experience with the NexDome after it has been put into service.
Has anyone one experienced any customer support issues with the NexDome? I know of one owner who had real problems getting a replacement shutter after it blew off and broke during a storm. I am curious if anyone else has experienced customer support issues?
I am particularly interested in the experience of those who have the rotation and shutter automation kits and how these have been working? Also if the open source ASCOM drivers for rotation and shutter are working as expected? Rotation and shutter automation are two of the primary reasons I choose the NexDome. My goal when I ordered this observatory was to be able to setup an imaging run in Sequence Generator Pro and have it run the sequence, park the mount and close up the dome at the end of the session without me needing to be there to baby sit. I choose a Dome over a ROR due to local light pollution issues (I live in a sub-division). The idea is that having the Observatory that is fully automated will greatly improve the utility of my imaging rig as I will be able to use it on nights when it would otherwise not be possible due to work commitments the next day.
It is always nice to hear from people with hands on experience, therefore any NexDome Owners out there who would like to share their experience here would be greatly appreciated. I am likely to stick with my NexDome order as I can't justify the next step up in price for a full automated observatory, but it would be nice to know what I can expect in the way of "real world" performance.
Thank you in advance for providing your knowledgeable feedback.