I guess you misread or misinterpret what am I saying. Order of events is the following:
- orders were placed in 2016, far exceeding our capabilities. Delivery times were ~1 year.
- in order to mitigate the above, I've contacted Marcon Optics, knowing they deliver RC sets in another chassis, made in Germany.
- I've informed everybody about the options: 1 year or more wait or having a batch made at Marcon Optics, for which I will not be able to double - check their stated quality.
- the above information was transmitted to customers and I've mentioned clearly that all I can do is mount the optics in their chassis and not sending them for another interferometric report in Romania (where the reflector optics are done and where the interferometer is) due to time and costs involved.
- the decision to go forward was taken by all involved customers knowing the above.
- Marcon Optics was paid to deliver optics according to our minimum standard of quality -> minimum 0.94 Strehl.
- Marcon Optics delivered interferometric reports stating for all three optics, ~0.95 Strehl.
- autocollimation tests have revealed in one case, a problem, Joel was informed and he decided to take the risk.
- in two other cases, the problem was not revealed, I was easily able to obtain a clear artificial star image in autocollimation and for me that was a 'go'.
Because an autocollimator will not reveal if a set is 0.95 (as stated in the interferometric report), or less, the situation is what it is.
Orders were taken before manufacturing started at Marcon so, definitely no, I did not know optics were sub-par and delivered them.
WR has something personal with us. This is how it started and I can't just stay aside and take punches.
Even in the test mentioned here, there is no user who has realized that his measurement of 0.7 Strehl doesn't correlate with the star image provided. This says to me a lot. To many, it doesn't matter, which is not so good, for the sake of the approach to a problem.
I've been called a thief for free, I've been left with unanswered emails to real issues, for 3 years, there are simply fake tests on his website, that he doesn't want to take down although he was proven wrong, there are errors in measurement, there are simple details like aspheric figuring ripple waves of lambda/20 or less, which are taken as 'manufacturing defects' although they are not and the list can continue Dave.
All of the above and much more are pointing to something else, which is by far not well - intended.
Even his post, here on CN, it's highly unusual and I was contacted by US Customers asking what happened that WR posted because this is far from the norm....etc etc....
Draw your own conclusions.
Statistics concerning real user number vs quality control returns are heavily on our side. I'm extremely disturbed when truth is bypassed or a lie is nicely packed for sale....I simply can't stand it and will not stay aside to look how somebody throws mud in our direction, without any motifs whatsoever.
Why haven't we been contacted by WR?
Why haven't we been asked who's the manufacturer of the optics and any other details? (although both the customer and the dealer knew and I have no idea why the info was not passed on until later on)
Why are the links to fake tests in the first phrases? Are they relevant to a Marcon Optics mirror set? For sure, not...
..personally I don't know...and for me, this leaves to be desired in terms of approach.
We've been approached by other testers like institutions, businesses or individuals and none had the attitude nor the condescendence of WR. None.
'QC means making sure that you [personally] can ensure quality. It is never wise to rely on a 3rd party supplier to guarantee quality (imho). Because, as you've found out, they'll usually lie to make the sale and you get stuck with the bad component and your name gets sullied'
Yes, I knew that and assumed it. As written above, it was a risk taken when order was placed at MO, with customer's agreement and based on the fact that MO sets were already present in other chassis, made in Germany.
I doubt that Marcon Optics doesn't know how to make optics as they'll not be in business by now. Maybe I'm wrong, who knows...
For me, personally, as for the customers, the story is over. We will repolish the mirrors and they will receive what should have been normal, from beginning.
There is no question, whatsoever, concerning our (my) responsibilities toward our customers and we will never leave anybody with their problems unresolved or pending, nor we will run away from what we have to fix, if that's the case.
Hope this clears some of the misunderstandings of my first post.
My English is ...understandable, I hope.