Our local news is reporting that Amazon has unilaterally decided that the eclipse glasses sold by Agena and Lunt Solar as well as other vendors may be counterfeit or non-compliant, and anyone who has bought from them has been given a refund and been told not to use the glasses.
I expect that both companies sold a lot of glasses and I don't know if Amazon is going to try to bill back the costs.
The eclipse is driving a lot of business for amateur astronomy shops, but Amazon's decision is damaging vendor reputations needlessly.
One article about this is here:
I read an interesting speculation on an Amazon seller's forum - that the problem may be with Amazon's highly automated warehouses, which don't always send customers the product they ordered from the vendor they selected.
In any case, I plan to drop Bezos a note at firstname.lastname@example.org asking that Amazon
- Apologize and acknowledge that they used the AAS list of approved vendors wrong;
- take steps to remove the negative seller feedback Amazon decision on this issue created;
- pay for any unsold inventory which Agena, Lunt, or any other vendor who had documented, compliant glasses was unable to sell as a result of this decision - that is, stock held in Amazon warehouses
I hope others in our community, especially Amazon Prime customers, also voice their concern about this. Amazon is taking a rare opportunity for people to learn about some of these small vendors and making it very negative.
It may be that they had to - that the distribution channel could not be verified - but if so they need to at least acknowledge that.