This is his response:
"Hello, I am very sorry to hear that you are not satisfied with the telescope. In the case of the shipping, I was told at the post office in Port Townsend that I should ship it without a box so if you feel that the item was damaged you should definitely talk to the postal service but the item is from the sixties and the box did have general wear and tear as shown in the photographs. As far as a refund I did list the item as returns not accepted. I was not aware that a piece was missing as I am not telescope savvy, merely listing this as I came across it in an attic. I took pictures of everything included and felt I portrayed all the items you would be receiving clearly. I would also like to remind you that I was very patient with you both in receiving late payment (not selling the item to someone else) and storing the item for you. This was simply a used, as is listing and everything was shown in pictures."
He very carefully photographed everything to NOT show the areas in the case and foam where the mount went. I am certain he was intentionally deceptive. I am waiting for PayPal to return my call in about an hour, will leave negative feedback, will no longer accept a partial refund, and will be returning it and filing complaints.
Sorry to hear of your ordeal. Sounds like you're new to ebay.
The description you posted earlier: "Used: An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or store return that has been used. See the seller’s listing for full details and description of any imperfections." This is a generic description that ebay automatically uses when a seller selects the item as Used in their listing. It's commonly the only description given by lazy, uninformed, or dishonest sellers. The best sellers give good descriptions. If a seller doesn't give their own detailed description, it can be a red flag and or you have no idea of what your getting.
It depends on the item, but I usually won't buy anything described that way unless it has very good photos, I have asked the seller questions first, or decide to take the risk. I also never buy from inexperience sellers and without checking their feedback score. When paying I sometimes include a note asking them to be sure to pack it well and to wrap any loose parts.
I recently passed on a fairly nice Unitron 114 OTA in box for a few reasons. 1. The seller was inexperienced (only 10 sales and not 100% positive) 2. His shipping cost was high. 3. Not the best photos. 4. He said he'd add photos but didn't. 5. When I asked him about the areas of the box not shown, he told me it had damage.
Ebay can be slow to help, but I'm sure PayPal will help you out. For added protection, my brother always uses his credit card thru PayPal since they will back him up too.
You shouldn't necessarily give up on buying on ebay. Purchasing on ebay can be risky if you don't use some due diligence before buying.
Edited by Kasmos, 19 January 2018 - 10:07 PM.