A few years back I took delivery of a TAL Apolar 125. It was packed in TAL's custom hardwood case and came direct to me from Siberia. When it arrived one of the internal lens elements was broken and bits of glass were rattling around in the tube. The objective had a 15mm scratch across the centre as well.
A wooden box does not guarantee safe delivery
My Tak FC100DL was the best packed scope I've ever had delivered. The 3 sturdy cardboard boxes plus foam separators and foam pellets filling the recess between each box seemed to do the trick
My Tak FC100DL ditto John.
I have bought 4 SW refractors, all the Equinox models. No damage apart from the 120 model where the lower case at lens end had been creased outward. Thankfully the scope was OK, maybe having the Equinox OTA which is thicker and heavier saved it. But the 100, 80 and 66 were all fine.
Are the aluminium-look ED PRO cases actually aluminium covered, of just coloured plastic?
SW can do stronger cases, look at what Esprit are shipped in. They seem stronger anyway. It appears that utilitarian and deluxe is for all in the price, but also says to me SW consider that Esprit buyers are fussier, are buying a particular model purposefully, rather than just up-sizing for aperture alone, ED requirement being a better-than achromat choice, but still not opting for best i.e in the triplet league.
CN readers, there is a Stargazers Lounge thread with similar tales of woe, https://stargazerslo...is-here/?page=9 , but also one with an OK 150,
https://stargazerslo...s-in-yorkshire/ though not so extensive.
Takahashi make a collimation "deep throat" telescope for long FL scopes https://www.astronom...ctor_p5048.aspx would that instrument be the perfect tester for large refractors such as the ED150? If so maybe more people should use them.
To Jim & others, the only way to educate manufacturers etc is to return the entire damaged goods, for a full refund. Accepting a repair/replace-a-part option, even if that is still coveted by warranty, and you are skilled at such, does not send a strong enough message back. Total fitness for immediate use is what the customer paid for, and you should get nothing less.
Edited by 25585, 09 August 2018 - 07:36 AM.